Castello di Velona Resort, Thermal SPA & Winery

Hotels
The Leading Hotels of the World
8.4 (237 reviews)
Località Velona - Castelnuovo dell'Abate , Montalcino , it

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful location
Attentive staff
Well-appointed amenities
Cons:
Issues with cleanliness
High prices for services

Categories

Cleanliness
7.18
Multiple reviews indicated issues with cleanliness, including dirty areas in the room.
Service
9.15
The staff was described as attentive and excellent in several reviews.
Location
9.69
Many reviews praised the beautiful and unique location.
Room Quality
8.14
Rooms are generally spacious and comfortable, some were mentioned as needing refurbishment.
Amenities
8.67
The hotel offers a range of amenities including a well-reviewed spa and pool area.
Value for Money
7.63
Some reviews pointed out high prices for services and amenities.
Food and Beverage
8.18
The food quality was regarded highly, but pricing was questioned.
Overall Experience
8.55
Overall, guests had a memorable stay with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 15:21

Property Description

Luxurious Hilltop Retreat
Experience the ultimate luxury at Castello di Velona Resort, Thermal SPA & Winery, perched on a hill with breathtaking views of Val d’Orcia.

Elegant Accommodations
Indulge in rooms with stunning vistas of Tuscan vineyards, air conditioning, log fires, and marble bathrooms. Opt for the new wing for a private patio and a relaxing spa bath.

Gourmet Dining and Relaxation
Savor regional delicacies paired with the property's wines at the restaurant, or unwind at the Lounge Bar's terrace. Don't miss the spa centre and the helipad for a grand entrance.

Book now for an unforgettable stay amidst beauty and luxury.

Important information:

For bookings of 5 or more rooms, different policies and extra charges to be paid on site might apply.

Please note that the half board and full board do not include courses which are sold by weight on the menu.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for € 100 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 150 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 100 per person per night when using an available extra bed.
    People 12 years old and over stay for € 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 237 reviews
Cleanliness: 7.18
Service: 9.15
Location: 9.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.55
M
Miguel couple ae
8
A lot to improve!!!
Pros:

The location was really amazing.
The staff.

Cons:

I got really disappointed with some things I believed I would not find in a 5* hotel.
The maintenance of the property, was way far from what I expected.
The cleanliness of the room was bad.
The breakfast was included but they charging 17 euros for plain pancakes.
They charges, 40 euros (!!) per day to charge your car.
I’ve been traveling for the whole Tuscany, for 9 days and this hotel was the only that charged me this.

2026-06-26 via Nuitee
T
Travellerin time solo_traveller au
9
Italy trip with chat gpt as our guide
Pros:

Our stay at Castello di Velona was absolutely unforgettable and one of the highlights of our trip to Tuscany.
The setting is breathtaking, with spectacular views over the rolling hills and vineyards of Val d'Orcia. Every corner of the property feels special, and the rooms were immaculate, spacious, and beautifully maintained. The attention to detail and cleanliness throughout the hotel was exceptional.
A heartfelt thank you to Gloria and Ellen for the wonderful massages. Their professionalism, expertise, and caring approach made for an incredibly relaxing and rejuvenating experience. They are both truly talented therapists and made our spa experience unforgettable.
We also loved the wine tasting with Elena and Valentina. Their knowledge, passion, and enthusiasm for the local wines made the experience both educational and enjoyable. It was fantastic to discover that the wines can be shipped directly to Australia, so we can continue enjoying a taste of Tuscany when we return home.
The food was outstanding throughout our stay. A special mention goes to the Spaghetti all’Amatriciana, which was absolutely delicious—rich, authentic, and one of the best versions of this classic Italian dish we have ever tasted. Complimenti allo chef!
From the stunning views and luxurious accommodations to the exceptional spa treatments, incredible wine experiences, and outstanding cuisine, everything about our stay was first class.
Un soggiorno semplicemente perfetto. Panorama mozzafiato, camere impeccabili, massaggi fantastici con Gloria ed Ellen, una splendida degustazione con Elena e Valentina, e una Spaghetti all’Amatriciana da sogno. Grazie di cuore a tutto il team di Castello di Velona per l'ospitalità e la professionalità.
Non vediamo l'ora di tornare. Highly recommended for anyone looking for a true luxury Tuscan experience. 🇮🇹🍷✨

Cons:

Absolutely nothing

2026-06-25 via Nuitee
S
Steve extended_group gb
9
2026-06-23 via Nuitee
I
IVAN CARLOS couple br
9
Otimo estrutura e excelente atendimento!
Pros:

Das acomodações, e principalmente do atendimentos de toda equipe,
Alexandra foi fantastica, nos ajudou em reservas de restaurantes e vinicola, top 10!!

Cons:

Achamos o restaurante simples pelo local e o cafe da manha pode ser melhorado

2026-06-21 via Nuitee
G
Goodbaba solo_traveller us
10
2026-06-11 via Nuitee
S
Silvanarecio solo_traveller ar
10
Pros:

Todo una belleza

Cons:

Doficil de llegar

2026-06-07 via Nuitee
K
Kirk family_with_children us
9
Pros:

Great views, facilities and location

Cons:

Rates were in line with comparable properties, but the restaurant, drinks and other onsite offerings were unreasonably expensive.

2026-06-05 via Nuitee
A
adi couple il
10
Pros:

מקום מדהים. אוכל טעים ברמות על. מלון יוקרה.
מהממם פשוט חלום.

2026-06-02 via Nuitee
L
liron couple il
10
Pros:

cool place
very peacfull
beautiful scenery of the Tuscan views

2026-06-01 via Nuitee
P
PIER extended_group za
2
Dissappointing.
Pros:

The scenery

Cons:

I was extremely disappointed with my stay at Castello di Velona.
For a property that positions itself as a luxury destination, the overall standard of service and maintenance fell far below expectations.
The room was not properly cleaned on arrival and housekeeping throughout the stay was inconsistent and disappointing.
The service levels were particularly poor.
There was little to no meaningful introduction to the hotel's amenities, facilities, or guest services, leaving us to figure things out ourselves. Staff appeared disengaged, and there was a noticeable lack of attention to guest experience.
Maintenance standards were also lacking, with several aspects of the property showing signs of neglect.
Overall, there seemed to be a significant disconnect between the premium rates charged and the quality of service delivered.
Unfortunately, the combination of poor housekeeping, inadequate guest service, weak maintenance standards, and a general lack of hospitality made this a very disappointing experience.
I would not recommend Castello di Velona based on our stay. Erica Carstens (South Africa)

2026-05-30 via Nuitee
M
Marta couple pl
9
Wine tasting for couples
Pros:

- thermal SPA 24h
- beautiful view
- wine tasting
- friendly and hospitality staff

2026-05-16 via Nuitee
A
Alessio solo_traveller it
10
Pros:

Ho scelto il Castello di Velona basandomi sulle recensioni e sulle foto, e devo dire che le aspettative sono state ampiamente superate! La camera era spaziosa, arredata in perfetto stile classico toscano e vantava una vista magnifica.
Il fiore all’occhiello è stata la SPA termale: impeccabile e rigenerante. Nonostante le temperature esterne, il calore dell’acqua ci ha permesso di godere di un tramonto indimenticabile. Un’esperienza eccellente anche al ristorante Settimo Senso, dove abbiamo gustato un’ottima carne frollata accompagnata dal loro Brunello di produzione propria, davvero squisito.
Lo staff, sempre gentile e disponibile, ha reso il soggiorno unico. Che dire... abbiamo trovato la nostra 'casa' tra le colline di Montalcino. Super consigliato!"

2026-05-10 via Nuitee
A
Adriano Barbagallo solo_traveller it
10
la seconda non si scorda mai...
Pros:

È la seconda volta in 1 mese che torno al Castello di Velona! Come per la prima volta tutto perfetto...SPA organizzata e pulita e Alessandro e Gloria magnifici!! Al check-in ci hanno fatto un upgrade di camera, dandoci quella con il giardino privato....magnifico!!! Abbiamo optato per una grigliata con carne frollata...tutto buonissimo! Staff sempre molto premuroso ed attento!! Speriamo di tornare presto!!

2026-05-08 via Nuitee
R
Riadh couple tn
10
2026-05-07 via Nuitee
D
Dodoro72 solo_traveller it
9
2026-05-04 via Nuitee
C
chunyan family_with_children cn
10
Pros:

酒店的服务非常棒,景色很美,泳池酒吧的甜品也非常不错👍

2026-05-03 via Nuitee
couple it
6
2026-04-29 via Nuitee
V
VASILEIOS solo_traveller gr
10
2026-04-26 via Nuitee
F
Fabio extended_group it
10
2026-04-15 via Nuitee
M
Mauro Juvara family_with_children it
10
Pros:

Ho soggiornato con amici al Castello di Velona, un vero castello dell'XI secolo, con un viste mozzafiato a 360 gradi sulle colline della Val d'Orcia e sui vigneti di Brunello, per passare un weeke end all insegna del vino, cibo e provare la SPA con 4 piscine ad acqua termale!l.
Camere ampie e pulite con una vista magnifica al tramonto sui vigneti.
Posto top, con staff super cortese e alta qualità dei servizi. La SPA ampia sia nella parte umida che le piscine esterne, tutto in travertino pulita e tenuta benissimo. Abbiamo mamgiato benissimo provando i 2 ristoranti. Il Settimo Senso ha un tramonto ed una vista incredibili. Abbiamo anche fatto una degustazione del loro olio di oliva e Brunello, veramente buono (abbiamo comprato 4 bottiglie di annate diverse insieme al loro Olio di Oliva biologico!), preceduta da una passeggiata nei loro vigneti dove Fabiola ci ha raccontato tutto sull azienda e sul Brunello. Sicuramente è un posto in cui ritorneremo dove il relax della SPA con termale e la qualità dei servizi hanno fatto la differenza rispetto a tante altre strutture di pari livello in Toscana!

2026-04-14 via Nuitee