Acquarello Swiss Quality Hotel

Hotels
•
Swiss Quality Hotels
8.2 (2815 reviews)
Piazza Cioccaro 9 , Lugano , ch
+41 91 911 68 68

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Varied breakfast
Cons:
Noise from funicular
Small bathrooms
Sound insulation issues

Categories

Cleanliness
8.01
Reviews mentioned clean rooms, but some guests remarked on small bathrooms and noise concerns.
Service
8.48
Many reviews highlighted the friendly and attentive staff.
Location
9.02
Numerous comments praised the excellent location, especially for accessibility.
Room Quality
7.47
Some reviews pointed to small room size and noise issues from nearby funicular.
Amenities
8
Basic amenities were mentioned positively, though some noted issues with bathroom facilities.
Value for Money
7.96
Generally considered reasonably priced for the location and services provided.
Food and Beverage
8.51
Breakfast received positive feedback for variety and quality.
Overall Experience
8.18
Overall positive experiences noted, with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Central Location in Old Town Lugano
The Hotel Acquarello is perfectly situated in the heart of Old Town Lugano, offering easy access to the lower terminus of the funicular and connecting you to the main railway station.

Comfortable and Modern Rooms
Renovated in 2014, our rooms are designed for your comfort and convenience, featuring air conditioning for a pleasant stay. Select rooms even boast balconies with stunning views over the charming rooftops of Lugano.

Convenient Amenities and Services
Our friendly, multi-lingual staff is dedicated to ensuring you have a memorable stay, providing insider recommendations for exploring Lugano. Enjoy a quick and delicious express breakfast in the lobby before heading out to explore Lake Lugano just a short 5-minute walk away. Immerse yourself in the vibrant surroundings with an array of shops and restaurants at your doorstep.

Book your stay at Hotel Acquarello now for an unforgettable experience in Lugano!

Important information:

Please inform the hotel if you are traveling with children and include their age.Please note that the Hotel is located in pedestrian zone (no cars are allowed). Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Please note that the name on the credit card used for payment has to be the same as the guest name and the credit card has to be presented on site. Please contact the property directly if you would like to pay in advance.

When traveling with pets, please note that an extra charge of CHF 10 per night applies for dogs up to 10 kilos and a supplement of CHF 30 per night for dogs over 10 kilos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Location

Guest Reviews

8.2
Based on 2815 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.18
M
Matheus • couple • br
10
2026-08-08 • via Nuitee
M
Marlies • extended_group • ch
8
Pros:

Top Lage, sehr zentral, gutes Frühstück, nettes Personal

2026-08-08 • via Nuitee
A
Abigail • couple • us
10
Amazing place
Pros:

It was an amazing facility and breakfast was delicious!! The beds and rooms were great.

Cons:

I wish I had known not to walk there from train station but to take the funicular at the train station. It was very difficult to walk per goggle or internet.

2026-08-08 • via Nuitee
B
Bettina • solo_traveller • ch
9
2026-08-08 • via Nuitee
E
Elisabetta • solo_traveller • it
8
2026-08-08 • via Nuitee
J
Jolanda • couple • nl
8
Fijne plek en comfortable , Heel prettig personeel
Pros:

Fijn in het centrum en weinig lawaai op straat . Schoon , goed bed en goed ontbijt . Heel behulpzaam personeel

Cons:

Airco was aanwezig , maakte echt veel lawaai . Die moest in de nacht uit ( 30 gr) En het was een beetje gedateerd

2026-08-08 • via Nuitee
A
Abigail • couple • us
10
2026-08-08 • via Nuitee
A
Andreina • couple • ch
8
2026-08-07 • via Nuitee
D
David • solo_traveller • ch
8
Très bien dans l'ensemble
Pros:

Bon Hôtel; lit confortable et placement idéal !
Bon buffet petit déjeuner même s'il pourrait être un peu plus fourni

Cons:

Odeur de l'oreiller pas agréable; un peu à l'étroit dans la salle de bain, particulièrement assis sur les toilettes.

2026-08-06 • via Nuitee
J
JEAN MARY • family_with_children • es
10
Ubicacion y desayuno excelente
Pros:

Muy buena ubicacion en el centro antiguo a poca distancia del lago.

2026-08-06 • via Nuitee
P
P. Meier Hans • solo_traveller • ch
8
2026-08-05 • via Nuitee
D
Davide • solo_traveller • it
10
Consigliato a Lugano
Pros:

Tutto perfetto, ero solo di passaggio una notte.

Cons:

Niente da segnalare

2026-08-05 • via Nuitee
V
Veenujan • solo_traveller • ch
9
2026-08-05 • via Nuitee
D
Dita • solo_traveller • lv
8
2026-08-05 • via Nuitee
L
Linnea • solo_traveller • fi
8
2026-08-05 • via Nuitee
N
Nadine • solo_traveller • ch
10
2026-08-05 • via Nuitee
M
Meunier • solo_traveller • fr
8
Pros:

l'emplacement

2026-08-04 • via Nuitee
R
Reto • family_with_children • ch
9
Pros:

Hotel ist an sehr guter Lage. Das Personal war sehr freundlich.

2026-08-03 • via Nuitee
J
Jean-Noel • solo_traveller • fr
7
Pros:

Près du lac

Cons:

Un peu loin du centre: plus de 20 minutes de marche sinon plusieurs bus passent.
Très cher pour le service rendu...

2026-08-02 • via Nuitee
S
Steff.lang • solo_traveller • ch
9
Pros:

Das Hotel ist zentral gelegen

Cons:

Das Bad ist zu klein

2026-08-02 • via Nuitee