Acquarello Swiss Quality Hotel

Hotels
•
Swiss Quality Hotels
8.2 (2849 reviews)
Piazza Cioccaro 9 , Lugano , CH
+41 91 911 68 68

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Varied breakfast
Cons:
Noise from funicular
Small bathrooms
Sound insulation issues

Categories

Cleanliness
8.01
Reviews mentioned clean rooms, but some guests remarked on small bathrooms and noise concerns.
Service
8.48
Many reviews highlighted the friendly and attentive staff.
Location
9.02
Numerous comments praised the excellent location, especially for accessibility.
Room Quality
7.47
Some reviews pointed to small room size and noise issues from nearby funicular.
Amenities
8
Basic amenities were mentioned positively, though some noted issues with bathroom facilities.
Value for Money
7.96
Generally considered reasonably priced for the location and services provided.
Food and Beverage
8.51
Breakfast received positive feedback for variety and quality.
Overall Experience
8.18
Overall positive experiences noted, with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Central Location in Old Town Lugano
The Hotel Acquarello is perfectly situated in the heart of Old Town Lugano, offering easy access to the lower terminus of the funicular and connecting you to the main railway station.

Comfortable and Modern Rooms
Renovated in 2014, our rooms are designed for your comfort and convenience, featuring air conditioning for a pleasant stay. Select rooms even boast balconies with stunning views over the charming rooftops of Lugano.

Convenient Amenities and Services
Our friendly, multi-lingual staff is dedicated to ensuring you have a memorable stay, providing insider recommendations for exploring Lugano. Enjoy a quick and delicious express breakfast in the lobby before heading out to explore Lake Lugano just a short 5-minute walk away. Immerse yourself in the vibrant surroundings with an array of shops and restaurants at your doorstep.

Book your stay at Hotel Acquarello now for an unforgettable experience in Lugano!

Important information:

Please inform the hotel if you are traveling with children and include their age.Please note that the Hotel is located in pedestrian zone (no cars are allowed). Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Please note that the name on the credit card used for payment has to be the same as the guest name and the credit card has to be presented on site. Please contact the property directly if you would like to pay in advance.

When traveling with pets, please note that an extra charge of CHF 10 per night applies for dogs up to 10 kilos and a supplement of CHF 30 per night for dogs over 10 kilos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Location

Guest Reviews

8.2
Based on 2849 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.18
G
Günter • couple • ch
7
Cons:

Wir haben das Hotel kaum gefunden . Der Eingang zum Hotel ist mit Bäumen in Töpfe versteckt.

2026-10-31 • via Nuitee
A
Angelika • solo_traveller • ch
8
Alles passte
Pros:

Alles war sehr angenehm

Cons:

Nichts auszusetzen

2026-10-30 • via Nuitee
I
Isaac • family_with_children • pt
10
Pros:

Uma localização excelente, mesmo ao lado direito do final do funicular.
Funcionários muito educados e simpáticos e o quarto era mesmo limpo e confortável.
E pela manhã, tive uma agradável surpresa, da funcionária que me desejou parabéns por ser hoje o meu aniversário e ainda me ofereceu uma garrafa de vinho espumante.

Cons:

Não tenho nada de negativo para avaliar.

2026-10-29 • via Nuitee
P
Peter • extended_group • ch
8
2026-10-29 • via Nuitee
A
Antonio • solo_traveller • ch
7
2026-10-29 • via Nuitee
C
Christian • solo_traveller • ch
8
Nützliches Zimmer für einen Aufenthalt alleine
Pros:

Zimmer hat seinen Zweck erfüllt. Es gab auch eine Kaffeemaschine. Das Zimmer war ruhig und ich habe gut geschlafen.

Cons:

Die Toilette war ein wenig eng für mich als grosse Person. Das WC war in einem kleinen Erker eingeklemmt was nicht optimal war.

2026-10-28 • via Nuitee
P
Panagiotis • solo_traveller • gr
9
2026-10-26 • via Nuitee
R
Rita • solo_traveller • ch
8
2026-10-25 • via Nuitee
M
Marini - OFFICE • solo_traveller • ch
10
2026-10-22 • via Nuitee
S
Sara • solo_traveller • ch
10
2026-10-22 • via Nuitee
H
Harisa • couple • ch
8
2026-10-22 • via Nuitee
G
Gary • solo_traveller • us
8
Pros:

Location is great; right in the city center.

2026-10-22 • via Nuitee
M
Marc-Andrì • family_with_children • ch
7
Pros:

Gutes Bett, top Lage

Cons:

Man hört die Seilbahn sehr gut. Sehr kleines Badezimmer.

2026-10-21 • via Nuitee
S
Sylvia • solo_traveller • ch
8
2026-10-21 • via Nuitee
D
Dominique • couple • ch
7
Correct mais sans plus.
Pros:

Simple,
Mais propre. Petit déjeuner correct sans ouah

Cons:

Le fait que l’établissement donne sur le départ et l’arrivée du funiculaire. Ça fait pas mal de bruit lorsque l’on a les fenêtres ouvertes. L’isolation des chambres est aussi un peu mince, d’où les bouchons d’oreilles offerts dans la chambre.

2026-10-19 • via Nuitee
V
Véronique • solo_traveller • ch
8
Parfait pour une nuit
Pros:

L'hôtel, un peu vieillot mais très propre, est idéalement situé à l'arrivée du funiculaire et proche du centre.
Il est également aisément accessible à pied. La chambre était assez grande et très propre, la salle de bain minuscule avec le lavabo dans la chambre, mais ce n'est pas un problème. Petit-déjeuner correct.

Cons:

Un peu mal insonorisé, j'entendais les meubles bouger en-dessus de ma chambre.

2026-10-19 • via Nuitee
M
Marion • solo_traveller • ch
8
2026-10-18 • via Nuitee
M
Molinaro • family_with_children • ch
7
Pros:

Frühstück, vielseitig und reichhaltig
Sauber

2026-10-18 • via Nuitee
M
martin • couple • de
9
Optimal
Pros:

Die Lage, vom Zug in die Seilbahn, nach 5 Minuten im Hotel mitten in der Stadt. Das Zimmer lag nach hinten raus, deshalb keine Super Aussicht, aber Ruhe. Das Frühstück war ordentlich

2026-10-18 • via Nuitee
C
Claudia • couple • ch
8
2026-10-17 • via Nuitee