Radisson Blu Hotel, Liverpool

Hotels
Radisson Blu
7.8 (6702 reviews)
107 Old Hall Street , Liverpool , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Amenities
Room Quality
Value for Money

Categories

Cleanliness
7.63
Many reviews mention cleanliness positively, though some indicate tired elements needing refurbishment.
Service
8.6
Overall service was praised, especially at the front desk, despite some negative mentions.
Location
9.14
Location was consistently rated highly; proximity to attractions was a plus.
Room Quality
7.09
Various issues reported regarding room comfort and outdated decor.
Amenities
6.12
Significant dissatisfaction with advertised pool and spa facilities being unavailable.
Value for Money
7.58
General agreement that while the price was reasonable, some felt the hotel was overpriced.
Food and Beverage
7.63
Breakfast was well-reviewed, but concerns were noted around limited room service options.
Overall Experience
8.6
Mixed feelings overall but overall decent experience highlighted by location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 06:13

Property Description

Luxurious Accommodation
Experience stylish, air-conditioned rooms with free Wi-Fi and stunning views of the River Mersey. Each room is equipped with modern amenities for a comfortable stay.

Exceptional Dining
Indulge in a culinary journey at the Collage restaurant with panoramic river views, offering a variety of dishes including traditional British cuisine. Sip on creative cocktails at the White Bar while enjoying light bar meals and tapas.

Relaxation and Wellness
Unwind at the on-site ARK Spa and Fitness Centre, featuring a swimming pool, sauna, steam room, and personalized training programmes. Treat yourself to rejuvenating Elemis spa treatments for the ultimate relaxation.

To book your stay at the award-winning Radisson Blu Liverpool with premium amenities and a prime location, visit our website now.

Important information:

Same-sex groups are accepted.

Hen or stag parties must sign an additional agreement on arrival.

Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property.

Please note, this property does not include swimming pool, gym or spa facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 6702 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 7.09
Amenities: 6.12
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 8.6
R
Ross couple gb
6
Nice but AC system needs addressing
Pros:

Location, staff, breakfast

Cons:

Air conditioning did not work, fan was in effective, control panel was essentially a reminder it was 24.5 degrees in the room

2026-07-25 via Nuitee
G
Gabháin solo_traveller ie
8
2026-07-25 via Nuitee
T
Tracey couple gb
5
Staff were lively but lack of facilities
Pros:

Location & staff

Cons:

Aircon wasn’t working
Shower didn’t work properly
No hot water

2026-07-25 via Nuitee
A
Adrienne solo_traveller ie
10
Beautiful. Hotel
Pros:

Rooms were spotless beautiful views from 8th floor very quite plenty of toiletries amazing hotel

Cons:

I liked everything

2026-07-25 via Nuitee
P
PETER family_with_children gb
4
2026-07-25 via Nuitee
E
Ethan couple gb
6
2026-07-25 via Nuitee
S
Shan couple gb
2
2026-07-25 via Nuitee
C
Ciara couple gb
10
Loved staying here. Would definitely recommend 👌
Pros:

Spacious room, large comfortable bed. Large bright bathroom. Everything was spotless clean. Nice and quiet at night time.

2026-07-24 via Nuitee
S
sala solo_traveller it
9
Professionisti della hotellerie
Pros:

L accoglienza alla reception,la disponibilità del personale nell aiutarci con la lingua la colazione ottima la camera ottima.
Unica nota stonata il parcheggio auto nelle vicinanze PALL MALL sconsiglio vivamente nonostante a pagamento ci hanno rubato tutte le valige e oggetti vari dalla macchina.In albergo ci hanno messo in contatto con la locale stazione di polizia per la denuncia con relativa interprete italiana..Non abbiamo recuperato nulla ma lo staff del Radisson è stato gentilissimo grazie ancora

Cons:

Il parcheggio auto a pagamento PALL MALL

2026-07-24 via Nuitee
A
Andrew couple gb
6
This hotel has good potential.
Pros:

Great location and friendly staff.

Cons:

Hotel needs much needed maintenance on there a/c. Several of the rooms are too hot as is the dining area that breakfast is served. We started our 4 night stay in a very hot room with a/c not working, they did provide fans and a discount for that night. Thankfully, moved after one night to another room. But it’s a shame, it’s letting down an otherwise very friendly hotel.

2026-07-24 via Nuitee
V
Victoria solo_traveller gb
2
Reception staff rude, building site in reception and too expensive for conditions
Pros:

Good location

Cons:

Like a building site downstairs. Air con not working. Initially asked reception and they advised we had been setting it wrong. Turns out it was broken after all despite overhearing them making fun of us not setting the system correctly. Had to repeatedly ask for twin beds to be made up. Told we were in superior room with coffee machine but no coffee machine. For the amount charged a really poor experience

2026-07-24 via Nuitee
F
Farokh couple gb
6
Breakfast was good the rest OK.
Pros:

Location

Cons:

Air conditioning, TV did not work properly (bbc 101 no sound). Could not control the hot water tap in the shower!? No fridge no coffee machine, no slippers and no robes.

2026-07-24 via Nuitee
A
Alicels90 solo_traveller gb
10
2026-07-24 via Nuitee
P
Patricia extended_group gb
4
Uncomfortable
Pros:

It’s modern and quite stylish

Cons:

The room was stuffy and too hot, unbearably so. We couldn’t turn the temperature down, the thermostat didn’t work and the windows wouldn’t open. We asked at reception 3 times for to send someone to look at it or give us another room, they said they would but they never did. We had friends in another room and theirs was the same.

2026-07-23 via Nuitee
N
Nicola extended_group gb
3
Pros:

Great location

Cons:

Air conditioning broken

2026-07-23 via Nuitee
J
Jacek extended_group pl
1
Hotel yes, service and breakfast NO.
Pros:

Clean and comfortable hotel. Rooms are spacious and comfortable.

Cons:

Breakfast and service... On arrival, we indicated that we would be leaving for the airport very early the next day. The receptionist said she would prepare lunch boxes for us, and we paid for breakfast in full. In the morning, upon check-out, the receptionist was surprised that we were requesting lunch boxes. He wasn't informed that we had requested them; the hotel hadn't prepared any meals. The receptionist didn't know who had served us the day before—no work schedule?! We requested a refund for breakfast, which we didn't receive. The receptionist said only the manager could do that and assured us that the hotel would refund the money. To date, there's no refund and no contact with the hotel. I'm disappointed and deceived!

2026-07-23 via Nuitee
J
jenkins solo_traveller gb
8
Pros:

Location

Cons:

Air con not working in room. Asked at reception but no different.

2026-07-23 via Nuitee
K
Krystle couple gb
10
2026-07-23 via Nuitee
V
Vincent solo_traveller ie
8
2026-07-22 via Nuitee
A
Andrew solo_traveller gb
1
Got told as aircon was broken that I was best to book another hotel.
Pros:

N/A

Cons:

When I arrived at the hotel the bar was being renovated so no dinner facilities were available. Upon checking in I was told that there was no air con in my room and the hotel was full. So my best option is to stay at another hotel. No offer of trying to changes rooms, compensation and not even an apology. So I stood at the check in desk and had to book another hotel for the night.

2026-07-22 via Nuitee