Best Western Posada Freeman

Hotels
•
Best Western
8.4 (158 reviews)
Olas Altas #79 Sur , Mazatlán , MX
+52 669 985 6060

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location and ocean/rooftop views
Attentive, friendly staff
Good, varied breakfast
Rooftop pool and terrace
Many guests found rooms clean and beds comfortable
Cons:
No minibar in standard rooms / booking information inaccurate
Small/cramped rooms and limited bathroom storage
Old/noisy air-conditioning in some rooms
Elevator issues (slow or doesn't reach pool)
Occasional cleanliness issues (dirty exterior windows, few cockroaches) and isolated severe incidents (power outage)
Perceived high price / value concerns

Categories

Cleanliness
7.6
Mixed reports: many guests described rooms as clean or 'impecable', but there are isolated issues (dirty outside windows, a few dead cockroaches reported) that lower the cleanliness score.
Service
9.5
Consistently praised: multiple reviews highlight very attentive, amable and helpful staff; several guests specifically note excellent personal attention and willingness to return.
Location
9.6
Very strong: repeatedly mentioned as a major positive — central location, close to historic center, excellent ocean views and a rooftop/terrace with panoramic vistas.
Room Quality
7.2
Mixed to negative: complaints about small/cramped rooms, narrow distance from bed to wall, no minibar in standard rooms (booking misinformation), and old/noisy air-conditioning offset some positive notes like comfortable beds.
Amenities
7.8
Good amenities such as rooftop pool and terrace, but shortcomings noted: elevator not reaching pool or being slow, lack of minibar in normal rooms, small toiletry bottles and limited bathroom storage.
Value for Money
7
Perceived as below target by several guests: comments about high price for small rooms and extra cost when forced to upgrade due to inaccurate booking information reduce the value score.
Food and Beverage
8.8
Generally positive: breakfast described as varied and tasty by multiple guests. Some negatives (bar missing local beer, small toiletry/shampoo sizes) are minor compared with good breakfast feedback.
Overall Experience
9.7
Overall very positive for most guests: excellent views, friendly staff, good breakfast and many statements of 'would return' or 'todo excelente'. A few severe outliers (power outage forcing a guest to leave) exist but are not representative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxurious Amenities and Services

Best Western Posada Freeman offers a luxurious stay with its outdoor swimming pool, furnished terrace, and elegant wooden décor rooms. Guests can enjoy free Wi-Fi, air conditioning, and a range of modern amenities for a comfortable experience.

Culinary Delights and Local Attractions

Indulge in a delicious breakfast buffet at the on-site restaurant, La Terraza, or explore nearby dining options offering Mexican cuisine and seafood. With popular museums and the beach just a short walk away, guests can immerse themselves in the local culture and attractions.

Recreational Activities and Convenient Location

From golf and tennis to fishing and sightseeing, the hotel provides various activities for guests to enjoy. Located near museums and shopping centers, and just a quick drive from the airport, Best Western Posada Freeman offers both convenience and leisure for a memorable stay.

Important information:

Please note that Best Western Hotel Posada Freeman Centro Histórico will need the physical credit card of the guest to make the charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MZT

Location

Guest Reviews

8.4
Based on 158 reviews
Cleanliness: 7.6
Service: 9.5
Location: 9.6
Room Quality: 7.2
Amenities: 7.8
Value for Money: 7
Food and Beverage: 8.8
Overall Experience: 9.7
R
Roberto • solo_traveller • mx
8
Buena ubicación
Pros:

La ubicación

Cons:

No hay servibar en las habitaciones normales, solo en las Suite
y yo separe a través de Booking una habitación normal, y Hooo! sorpresa no tiene servibar
Así que tuve que subir a la categoría superior y me costó mas !!!!!
Y esta mal la información de booking.

2026-10-12 • via Nuitee
J
José Luis • solo_traveller • mx
10
Pros:

Calidad

2026-09-11 • via Nuitee
H
HEREDIA ROBLES • solo_traveller • mx
1
muy mal
Cons:

no habia luz llegue a la hora de entrada y no habia luz espere hasta las 6 pm y no regrese por lo que tube que abandonar el hotel

2026-08-31 • via Nuitee
C
Claudia Beatriz • solo_traveller • mx
10
Tome más video que fotos ...
Pros:

Atención del personal, son super atentos , ubicación excelente, tiene una vista súper impresionante , el desayuno muy rico, el cuarto limpio , cama super cómoda ...

Cons:

Que el elevador no llegue hasta la piscina solo eso ... Pero todo lo demás es excelente... Si regreso!!!!

2026-08-17 • via Nuitee
U
Uriel • solo_traveller • mx
9
2026-08-09 • via Nuitee
M
MARIO • solo_traveller • mx
10
Pros:

El personal muy amable y sus increíbles agradecerés desde la terraza

Cons:

El elevador es un poco lento

2026-08-06 • via Nuitee
F
FABIAN • solo_traveller • us
8
Great view, location, service!
Pros:

The views of the ocean from the lobby, dining room and rooftop pool were fantastic!

Cons:

Found a few dead coacroaches that probably came through the small bathroom window since it was slightly open. The distance the end of bed to opposite was very narrow maybe less than two feet. Very small bottles of shampoo and no place in bathroom to place personal hygiene items. Lastly, the air conditioning unit rattled when fully functioning, but other than that I would return due to the location, hotel parking and friendly staff!

2026-07-25 • via Nuitee
L
LEONOR • couple • mx
10
Pros:

no hay nada que no nos haya gustado, el desayuno variado, la ubicación perfecta cerca del centro histórico y con vistas hermosas al mar.

2026-07-01 • via Nuitee
G
Gerardo Francisco • couple • mx
10
muy buena
Pros:

todo excelente

Cons:

en el bar no tenian cerveza pacifico clara y es la cerveza local

2026-06-30 • via Nuitee
G
Garay • solo_traveller • mx
10
2026-06-24 • via Nuitee
C
Cesar • solo_traveller • mx
10
Pros:

Ubicación céntrica

Cons:

Habitaciones pequeñas precio elevado

2026-06-23 • via Nuitee
M
Maria De Los Angeles • extended_group • mx
10
2026-06-15 • via Nuitee
C
Carmen Edith • solo_traveller • mx
9
Pros:

El personal es amable y servicial, atento en todo momento, la habitación impecable, sin olores raros, está muy bien ubicado, puedes ir caminando a varios puntos de interés como la plazuela Machado, la plaza Taboada, y varios museos, la playa queda enfrente, la terraza en el piso 11 tiene vista 360 grados de Mazatlan, es espectacular.

Cons:

La habitación tenía vista al mar, Pero las ventanas estaban algo sucias por fuera y no se apreciaba bien, el equipo de aire acondicionado es algo viejo, no enfría bien y hace ruido.

2026-06-15 • via Nuitee
I
Isabel • solo_traveller • mx
8
2026-06-11 • via Nuitee
M
Manuel • couple • mx
9
2026-05-28 • via Nuitee
L
Luis • couple • mx
10
2026-05-20 • via Nuitee
A
ALFONSO • solo_traveller • us
10
Pros:

Estubo exelente buen serbicio exelente desayuno de buffet frente al malecon muy bien todo. Graciaaaas.

Cons:

Todo muy bien.

2026-05-08 • via Nuitee
G
George • solo_traveller • us
10
2026-05-01 • via Nuitee
B
Bele • family_with_children • mx
10
Pros:

El desayuno muy rico la vista hermosa y muy amables todos ya quiero regresar

Cons:

Que un dia se les olvidaron las toallas jiji pero equis solo les llamas al 0 y enseguida te las llevan todo fue hermoso

2026-04-13 • via Nuitee
• family_with_children • mx
9
2026-04-08 • via Nuitee