Crowne Plaza Alice Springs Lasseters by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.3 (2728 reviews)
93 Barrett Drive , Alice Springs , au

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Excellent value
Cons:
Dirty carpets
Noisy rooms
Slow food service

Categories

Cleanliness
7.63
Multiple mentions of cleanliness but also noted issues with dirty carpets and some room maintenance.
Service
9.1
Generally positive feedback about staff being friendly and helpful.
Location
8.64
Location praised for being accessible and close to family, but also some noise complaints.
Room Quality
8.09
Rooms were generally comfortable, but some complaints about the outdated appearance and noise.
Amenities
8.12
Facilities like the pool and gym received positive reviews but some were noisy.
Value for Money
8.08
Good value reported during offseason, though variances noted in room conditions.
Food and Beverage
8.13
Food quality noted to be good, although service could be slow.
Overall Experience
8.6
Overall a satisfying experience highlighted by numerous positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:33

Property Description

Luxurious Accommodation with Stunning Views

Unmatched Facilities for Relaxation and Recreation

Culinary Delights and Entertainment Options

Experience the ultimate comfort at Crowne Plaza Alice Springs Lasseters, where each room offers a balcony or patio with breathtaking views. Indulge in the heated pool, spa bath, and 24-hour fitness centre. Unwind at the on-site casino, sauna, and wellness centre, or explore the nearby attractions like Alice Springs Desert Park. Delight your taste buds at the various bars and restaurants, from the Juicy Rump bar and grill to Tali's modern Australian cuisine. With exceptional amenities and entertainment options, your stay here will be unforgettable. Book now for a remarkable experience!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ASP

Location

Guest Reviews

8.3
Based on 2728 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.6
X
Xia couple au
10
excellent location and service
Pros:

The location and resort are excellent. A spacious room size

2026-08-28 via Nuitee
T
Tim extended_group au
8
Cons:

The steak restaurant - not a very enjoyable steak!

2026-08-28 via Nuitee
M
Merrilee couple au
9
A most enjoyable stay. Would have liked to have had time to use more of the facilities there.
Pros:

The size of the room was great. The room was tastefully decorated and very comfortable. Having washing facilities available was a bonus. The staff were excellent in their customer service, good communicators of information.

Cons:

The in room food service took a long time. We waited almost an hour for the food to arrive. My husband had ordered a bowl of soup. It was less than half full in a very small bowl and really didn’t seem to be value for money. Otherwise, the other meal was excellent.

2026-08-28 via Nuitee
P
Peter extended_group au
7
2026-08-26 via Nuitee
D
Darren couple au
9
2026-08-25 via Nuitee
B
barbara maria family_with_children it
10
2026-08-24 via Nuitee
D
David solo_traveller au
10
I always enjoy staying here!
Pros:

I only stayed one night and didn't have a whole lot of time to explore the facilities. However, my room was great and the bed was extremely comfortable.

Cons:

There was only one towel in my room when i arrived. Would not have been great if i had a guest with me, my booking indicated two guests.

2026-08-24 via Nuitee
L
Lesley solo_traveller au
9
Pros:

Bed, pool, Tali

Cons:

Juicy rump. Food was disgusting. A man was begging in there as well.

2026-08-23 via Nuitee
W
Wim couple nl
8
2026-08-22 via Nuitee
E
Eimear solo_traveller au
6
Pros:

Location, clean, friendly staff, restaurants on site

Cons:

Noise at night.

2026-08-22 via Nuitee
A
Alexander couple au
10
Pros:

Everything , friendly staff

Cons:

Nill

2026-08-22 via Nuitee
K
Kiran couple au
8
Comfortable stay for a short break.
Pros:

Spacious rooms, good facilities friendly and knowledgeable staff at reception. In room food service was excellent.

Cons:

confusing layout.

2026-08-22 via Nuitee
A
Anthony couple au
10
2026-08-21 via Nuitee
S
Serena couple au
10
Amazing
Pros:

Bed

Cons:

Nothing

2026-08-21 via Nuitee
R
racer09 Couples
8
Two night stay
Pros:

We stayed for a couple of nights as part of a wider trip, travelling around Australia. We used the pool most days although found large groups meant the hot tub wasn't available. We had dinner one night in the casino bar (we tried to use the QR code to order, eventually got a waiter's attention and were told it was bar service only) and then ate in the main restaurant the second night - pork much more flavoursome than beef!
Breakfast was "ok" but covered in flies so we were limited in what we ate, choosing things from under covers. On the second day, lots of items had run out. Staff were friendly.

2026-08-20 via Tripadvisor
L
Lynda solo_traveller gb
5
Ok not great
Pros:

It was clean , the swimming pool area was nice.

Cons:

The location it’s a long way out of the time . Hotel very tired in need of a re vamp. Some services like town shuttle service and pool bar weren’t available.

2026-08-20 via Nuitee
G
Gabrielle couple au
9
Very comfortable and very helpful staff
Pros:

Modern and well kept

Cons:

The shared gym

2026-08-20 via Nuitee
J
jay solo_traveller au
9
2026-08-19 via Nuitee
T
Tania solo_traveller au
5
August stay in Alice Springs
Pros:

Location

Cons:

Our airconditioning vent was covered in mold. I requested a new room and we were moved.. I had trouble with the air conditioner controls in 2nd room as the heater wasn't very warm. Staff we're very accommodating and we received free drinks vouchers.

2026-08-19 via Nuitee
A
Alicia couple au
10
2026-08-19 via Nuitee