Crowne Plaza Alice Springs Lasseters by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.2 (2645 reviews)
93 Barrett Drive , Alice Springs , AU
+61 8 8950 7777

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean, spacious rooms
Friendly and helpful staff
Good pool and pool area
Convenient location and mountain views
Fast room service and decent on-site restaurants
Cons:
Uncomfortable or flat pillows frequently mentioned
Late check-in time (3pm) and occasional short-staffing
Parking/security concerns and external access to pool
Maintenance issues: broken shower screens, bathroom flooding, worn corridors
Perceived poor value for price and inconsistent food options

Categories

Cleanliness
8.5
Rooms and bathrooms were frequently described as clean and well maintained, though some guests noted unclean communal walkways, a beetle in a bed and occasional bathroom flooding/shower-screen damage.
Service
9
Multiple mentions of friendly, helpful staff and fast room service; a few operational issues (short-staffed at check-in, an initial accessible-room booking attempt) were resolved promptly.
Location
9
Consistently praised: good location, mountain views and restaurants within walking distance; convenient for a last-night stay before flights.
Room Quality
7.7
Rooms are spacious and often comfortable with good beds, but recurring problems were reported: uncomfortable or flat pillows, some worn/outdated areas, noisy corridors and occasional bathroom/fixture damage.
Amenities
7.8
Pool area receives strong positive mentions (lovely/fantastic/great) but there are reports of crowding/grubbiness and people from outside; parking/security concerns and accessible-room availability noted.
Value for Money
6.8
Several guests felt the hotel was expensive for what it offers, calling it 'not good value' with 3-star-level shortcomings in areas like maintenance and security.
Food and Beverage
7.6
Mixed feedback: some guests praised restaurant meals and reasonable prices, while others found dining options poor or limited (menu differences between restaurants and room service) and one reviewer disliked an on-site performer.
Overall Experience
9.2
Overall pleasant stays noted repeatedly — relaxing, friendly staff, good pool and rooms — with some maintenance and value issues that temper enthusiasm for a subset of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxurious Accommodation with Stunning Views

Unmatched Facilities for Relaxation and Recreation

Culinary Delights and Entertainment Options

Experience the ultimate comfort at Crowne Plaza Alice Springs Lasseters, where each room offers a balcony or patio with breathtaking views. Indulge in the heated pool, spa bath, and 24-hour fitness centre. Unwind at the on-site casino, sauna, and wellness centre, or explore the nearby attractions like Alice Springs Desert Park. Delight your taste buds at the various bars and restaurants, from the Juicy Rump bar and grill to Tali's modern Australian cuisine. With exceptional amenities and entertainment options, your stay here will be unforgettable. Book now for a remarkable experience!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ASP

Location

Guest Reviews

8.2
Based on 2645 reviews
Cleanliness: 8.5
Service: 9
Location: 9
Room Quality: 7.7
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 7.6
Overall Experience: 9.2
N
Neil • couple • gb
8
2026-10-30 • via Nuitee
R
Richard • couple • gb
9
2026-10-28 • via Nuitee
S
Stephen • solo_traveller • au
8
Otherwise very good
Cons:

The bed linen has hard and very scrathie. The bed was short sheeted when I'm 192 cm tail. The chrome bath towell rack was hanging out the wall

2026-10-28 • via Nuitee
R
Rachel • family_with_children • au
9
Comfy low property damage fee
Pros:

It's always clean just wish sometimes check in in was earlier. Security and saee place to park your car

Cons:

3 pm check in it's a bit late ( especially after a 4 hr drive.

2026-10-28 • via Nuitee
J
Janelle • couple • au
7
2026-10-26 • via Nuitee
D
Donna • solo_traveller • au
8
Pros:

The room was nice and equipped with disability access, I’ve had a hope replacement so it was suitable for my stay.

Cons:

No breakfast was included in the price!!

2026-10-25 • via Nuitee
J
Joan • family_with_children • es
10
2026-10-25 • via Nuitee
D
David • extended_group • au
8
2026-10-25 • via Nuitee
S
Sandra • family_with_children • je
9
Pros:

Lovely staff, spacious rooms, good breakfast.

Cons:

I thought the pillows were uncomfortable and lumpy.

2026-10-24 • via Nuitee
J
Jakub • family_with_children • pl
7
2026-10-24 • via Nuitee
M
Michelle • solo_traveller • au
5
Passable, not good value
Pros:

room had a small balcony and clean bathroom with good toiletries. Staff helpfull

Cons:

A 3-star hotel at best. Expensive for what you get, which is: lack of parking security, generally worn and outdated rooms which echo noise from outside hallways. I heard whole conversations I really didn't need to hear. Pool seemed to have people in from outside the hotel, was crowded and grubby. General dining was poor, we went to the cheaper restaurant which had only fried or processed choices, with `live' singer who was offkey and resorted to the worst whistling I have ever endured part-way through a song. I think he forgot the words. I wished he forgot to perform.

2026-10-24 • via Nuitee
P
Paula • couple • au
10
2026-10-22 • via Nuitee
M
Megan • couple • au
8
Pros:

Pool is lovely

Cons:

Broken shower screen, bathroom floor floods

2026-10-22 • via Nuitee
W
Wesley • family_with_children • au
7
2026-10-18 • via Nuitee
F
Ford • couple • au
8
Relaxing
Pros:

Everything

2026-10-18 • via Nuitee
T
Therese • couple • au
9
Loved it, would stay again for sure
Pros:

Clean spacious rooms, friendly staff, beautiful outlook from balcony to East MacDonnell range, good restaurants walking distance and very reasonably priced. Comfortable bed

Cons:

Although the bed was very comfy, the pillows were not. Very flat

2026-10-18 • via Nuitee
J
Jane • extended_group • au
8
Pros:

Breakfast, pool and location

Cons:

Bed was too firm. Floodlight in the window all night.

2026-10-17 • via Nuitee
C
Clarice • family_with_children • au
8
Pros:

The rooms are spacious, bed very comfortable, pillows were large and soft.

2026-10-17 • via Nuitee
R
Robert • family_with_children • au
5
2026-10-16 • via Nuitee
L
Lynnette • couple • au
8
This is always my go to stay when visiting Alice Springs although the prices are getting quite expensive.
Pros:

The room was clean spacious and comfortable and the room service was fast and delicious

Cons:

I request an accessible room due to having an injury and an infant and the lady at reception tried to change my booking to an upstairs room. It was rectified quickly.

2026-10-15 • via Nuitee