Crowne Plaza Alice Springs Lasseters by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.3 (2660 reviews)
93 Barrett Drive , Alice Springs , au

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Excellent value
Cons:
Dirty carpets
Noisy rooms
Slow food service

Categories

Cleanliness
7.63
Multiple mentions of cleanliness but also noted issues with dirty carpets and some room maintenance.
Service
9.1
Generally positive feedback about staff being friendly and helpful.
Location
8.64
Location praised for being accessible and close to family, but also some noise complaints.
Room Quality
8.09
Rooms were generally comfortable, but some complaints about the outdated appearance and noise.
Amenities
8.12
Facilities like the pool and gym received positive reviews but some were noisy.
Value for Money
8.08
Good value reported during offseason, though variances noted in room conditions.
Food and Beverage
8.13
Food quality noted to be good, although service could be slow.
Overall Experience
8.6
Overall a satisfying experience highlighted by numerous positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:33

Property Description

Luxurious Accommodation with Stunning Views

Unmatched Facilities for Relaxation and Recreation

Culinary Delights and Entertainment Options

Experience the ultimate comfort at Crowne Plaza Alice Springs Lasseters, where each room offers a balcony or patio with breathtaking views. Indulge in the heated pool, spa bath, and 24-hour fitness centre. Unwind at the on-site casino, sauna, and wellness centre, or explore the nearby attractions like Alice Springs Desert Park. Delight your taste buds at the various bars and restaurants, from the Juicy Rump bar and grill to Tali's modern Australian cuisine. With exceptional amenities and entertainment options, your stay here will be unforgettable. Book now for a remarkable experience!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ASP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2660 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.6
A
Annelies couple nl
5
Prima voor 1 nacht
Pros:

Locatie

Cons:

De kamer was echt heel erg verouderd. Stoel kapot, kastdeuren gingen niet goed dicht. Douche maakte veel lawaai . Kamer 5.306. Een week ervoor hadden we een betere kamer

2026-07-25 via Nuitee
B
Ben family_with_children au
5
Cons:

* Lights from office light up the room all night long even with curtains closed.
* Spa was broken no heating.
* 2 different times had a stray dog outside our room when we arrived back home.
* Car was broken into on the saturday night. Need more security roaming around the front area.

2026-07-24 via Nuitee
A
Angelic solo_traveller nl
10
Goede locatie
Pros:

Centraal ,waar je voor alle busreisjes voor het hotel wordt opgehaald , fiets huur ,vriendelijk personeel

Cons:

Eigenlijk niks

2026-07-24 via Nuitee
M
Mark couple au
6
2026-07-23 via Nuitee
C
Caroline couple au
9
Pros:

Breakfast was good evening meal was good great location friendly staff

2026-07-23 via Nuitee
R
Robert family_with_children au
7
2026-07-21 via Nuitee
J
Julie family_with_children au
9
Pros:

Great room; large TV (World Cup Final); fantastic pool; great eating options.

2026-07-21 via Nuitee
M
margaret couple us
9
Pros:

The location,gym,and breakfast.

Cons:

Nothing

2026-07-20 via Nuitee
G
Georgina solo_traveller au
9
Pros:

Great location, room was great with beautiful views.

Cons:

Nothinh

2026-07-19 via Nuitee
K
Kingsley solo_traveller au
9
2026-07-17 via Nuitee
L
Lyn solo_traveller au
10
Comfortable and the staff were wonderful
Pros:

The rooms and layout were beautiful

Cons:

Nothing

2026-07-16 via Nuitee
S
Shalini solo_traveller lk
10
Pros:

Everything.

2026-07-16 via Nuitee
K
Kingsley solo_traveller au
8
Pros:

Good value, gym, pool, easy parking

Cons:

Our room was near the entrance. Second stay much better as it was away from people coming and going

2026-07-13 via Nuitee
A
Alex solo_traveller us
10
2026-07-12 via Nuitee
K
Karine solo_traveller au
6
2026-07-12 via Nuitee
C
Corey couple au
1
We stayed here to support our critically ill father in hospital, but the poor service and overall experience made an
Pros:

The location was the only positive. We were there to be with my critically ill father in hospital, so being close by was important during an already difficult time.

Cons:

The room we were initially given was freezing. Rather than moving us to a suitable room, we were first offered a portable heater. We only received another room after repeatedly asking and effectively having to insist on it.

The restaurant was equally disappointing. We ordered the rump steak, which arrived undercooked and cold. The fat was so cold it was chewy and stuck to my teeth. We sent it back, but the replacement was much the same—tough, chewy, and not enjoyable to eat. In the end, I gave up on the meal.

When we extended our stay, we were told we would receive the same room rate. However, when it came time to pay, the price had increased by around 25%, which was completely different from what we had been told. We felt misled and had to question the charge.

lunch and watch the AFL, which was already being shown on the TV and was being watched by several patrons. A staff member came over and changed the channel at the request of one customer without asking anyone else. When I politely raised the issue with staff, I found them dismissive and rude. It left a poor impression and reflected a lack of consideration for the other guests.

Overall, the accommodation, food, and customer service fell well below expectations. The location was convenient, but that was the only positive aspect of our stay. I would not stay here again or recommend it based on our experience.

2026-07-12 via Nuitee
P
Pearce solo_traveller au
10
Pros:

I like all for the resort was nice and close to things

Cons:

Was much i didnt like

2026-07-11 via Nuitee
A
Annette solo_traveller au
8
2026-07-11 via Nuitee
J
John couple au
7
2026-07-11 via Nuitee
J
John couple au
8
2026-07-11 via Nuitee