Van der Valk Hotel Spa

Hotels
Van der Valk Hotels
8.1 (2998 reviews)
Place Royale 39 , Spa , be

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food quality
Cons:
Staff attitude inconsistencies
Issues with accessibility to amenities

Categories

Cleanliness
7.85
Rooms are noted to be clean and well-maintained, although some minor issues were mentioned.
Service
8.35
Service quality praised in some reviews, though a few noted issues with staff friendliness.
Location
8.35
Location is highlighted as convenient with good accessibility.
Room Quality
7.85
Rooms are described as spacious and comfortable, with some minor complaints.
Amenities
7.85
Amenities are mostly adequate, but certain facilities like the funicular faced outages.
Value for Money
7.95
Guests feel the hotel provides a good value, but there are some mixed comments regarding expectations.
Food and Beverage
8.65
Food quality is highly praised, with very positive remarks about dining experiences.
Overall Experience
7.95
Overall positive experiences were reported, but some specific areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 07:33

Property Description

Luxury Accommodation with Private Funicular Access

Modern Rooms with Stunning Views

Experience the ultimate relaxation at Spa Thermes

Indulge in local and international cuisine at the newly renovated bar and restaurant.

Book your stay at Radisson Blu Palace Hotel for a luxurious and rejuvenating experience.

Important information:

Please note that guests wishing to dine in the restaurant have to make a reservation in advance.

Please note that guests are required to show a credit card on their arrival. The details of this card must match the ones of the reservation's holder.

In case of advance payment required, the credit card used to pay the deposit must be in the name of guest and presented at time of check in.

Only children over 15 are allowed in the spa.

Bikes are not allowed inside the hotel rooms. The hotel can provide storage for a limited number bikes on the premises

The access to the thermal baths has an additional cost. It is not included in the room price and must be reserved in advance. Access is not allowed for guests under 16 years of age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 2998 reviews
Cleanliness: 7.85
Service: 8.35
Location: 8.35
Room Quality: 7.85
Amenities: 7.85
Value for Money: 7.95
Food and Beverage: 8.65
Overall Experience: 7.95
R
Richard couple nl
9
2026-07-01 via Nuitee
M
Madeira solo_traveller lu
10
2026-06-26 via Nuitee
G
Gaiti solo_traveller au
6
Surprisingly old and tired looking destination hotel
Pros:

Really not much but choices in Spa at a decent price range at few

Cons:

It’s poorly maintained, grubby and stuck in time.
We were charged for a superior room that was the darkest gloomiest room facing the furnicular.
The entry to the underground parking is super tight. Better & cheaper to park outside though they dont tell you.

2026-06-24 via Nuitee
W
Wino couple be
8
Pros:

Ontbijt super

Cons:

Parking betalen

2026-06-21 via Nuitee
P
Patrick couple be
9
2026-06-20 via Nuitee
M
Maxime couple be
7
Bon emplacement, très bien entretenu et personnel aux petits soins
Pros:

Le personnel

Cons:

Difficile de stationner et parking payant non inclus ni inscrit dans le descriptif de location

2026-06-19 via Nuitee
P
patricia couple be
9
Déconnexion totale avec le centre thermal
Pros:

Personnel très accueillant et souriant efficace rapide . Hôtel classe et soigne.

Cons:

Parking avec amendes de la ville . Pas assez voyant

2026-06-17 via Nuitee
H
Huib couple nl
9
Good clean
Pros:

Clean, well located, staff were friendly

Cons:

It’s annoying to have to pay some charges like breakfast or electric charging with your card instead of being able to charge to your room.

2026-06-16 via Nuitee
R
Ruelle solo_traveller be
9
2026-06-15 via Nuitee
E
Elke couple be
8
Fijn verblijf met zeer gunstige ligging en zeer rustige kamer
Pros:

Ligging
Toegang tot de thermen
Zeer rustige kamers aan achterkant

Cons:

Ontbijt:
- 1 koffiemachine werkte niet goed maar er hing geen info op zodat je er zelf achter moest komen
- machine voor verse sinaasappelsap werkte ook een tijd niet
- machine voor appelsap was kapot waardoor hele vloer plakkerig was
- bestek ontbrak aan tafel

2026-06-15 via Nuitee
G
gerda couple be
9
2026-06-15 via Nuitee
L
Lourens extended_group nl
9
Heerlijk genieten
Pros:

Alles prima in orde

Cons:

De vloer in de douche is echt spekglad

2026-06-15 via Nuitee
M
Mariette solo_traveller be
9
2026-06-14 via Nuitee
A
Anthony couple gb
8
Pros:

Lovely hotel, one of the best breakfasts most location would recommend specially if you want to go to the F1 track in spa

2026-06-11 via Nuitee
V
VeerleJ solo_traveller be
10
2026-06-11 via Nuitee
C
Célia couple ch
9
2026-06-09 via Nuitee
K
kevin couple gb
10
2026-06-06 via Nuitee
I
Ihor couple nl
10
2026-06-03 via Nuitee
H
Hans couple nl
9
Heerlijk hotel met prima wellness faciliteiten, leuk restaurant met prima kaart.
Pros:

Goede ligging en uitstekende faciliteiten

Cons:

Ik kan niets bedenken

2026-06-02 via Nuitee
G
Graham couple gb
7
Served its purpose
Pros:

Good Breakfast

Cons:

Very average dining quality

2026-06-01 via Nuitee