Hampton Inn & Suites Baltimore Inner Harbor

Hotels
Hampton Inn
8.6 (1316 reviews)
131 East Redwood Street , Baltimore , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Pool maintenance
High parking fees

Categories

Cleanliness
8.38
Overall positive sentiment about cleanliness, though some issues with coffee cups left behind.
Service
8.95
Staff, especially Rosa and Gustavo, received high praise for their attentiveness and friendliness.
Location
8.69
Convenient location close to the Harbor and major attractions.
Room Quality
8.44
Rooms were decent, clean, and generally met guest expectations.
Amenities
8.37
Pool maintenance during stay was a letdown, yet other amenities like free coffee were appreciated.
Value for Money
8.43
Guests felt the accommodation was reasonable for the price.
Food and Beverage
8.98
Breakfast was highlighted as delicious, well stocked, and well managed by staff.
Overall Experience
8.55
General satisfaction with the stay, positive remarks about staff and amenities offsetting minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:16

Property Description

Convenient Location near Baltimore's Inner Harbor
Located just 2 blocks from the historic Inner Harbor and the Convention Center, Hampton Inn Baltimore Inner Harbor offers a prime spot for exploring the best of Baltimore.

Comfortable Accommodations and Amenities
Relax in spacious guest rooms equipped with a large work desk, coffee maker, cable TV, and free Wi-Fi. Start your day right with a complimentary hot breakfast and unwind in the indoor pool.

Fitness and Business Facilities
Stay active in the gym, catch up on work at the business center, and keep your belongings secure with safety deposit boxes. For added convenience, a convenience store is available on-site.

Experience the best of Baltimore at Hampton Inn and Suites Inner Harbor Baltimore - Book your stay now!

Important information:

Guests must be 21 years of age or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Location

Property Accessibility

Total Disability Score: 32.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1316 reviews
Cleanliness: 8.38
Service: 8.95
Location: 8.69
Room Quality: 8.44
Amenities: 8.37
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.55
J
Jerrell solo_traveller us
2
Nice hotel terrible experience
Pros:

I loved the staff they were very nice and very friendly and attempted to be very helpful. Also the breakfast was phenomenal a really great job there.

Cons:

I did not like that I was overcharged for my entire stay. I paid $864 online prior to arrival for both of my rooms and when I arrived they charged me another $582 for the same rooms that were already paid for. When I showed the front desk associate my receipt of the payment, they brushed it off and still charged me essentially saying that if I didn't pay I wouldn't have access to my rooms that I already paid for. I also did not have access to the live TV as ALL the channels said off air. When I asked the hotel to fix it all they told me is that it was fixed but I still had no access to the live TV during my entire stay. Also I was charged $115 for 1 night of valet parking when the charge was only supposed to be $45. Overall the stay was sub par because of all of the inconveniences we faced. I will NOT recommend or go back to this hotel.

2026-08-27 via Nuitee
C
Crystal solo_traveller us
10
Pros:

Good breakfast. Staff was very helpful and accommodating. Rooms were clean and overall a comfortable stay.

Cons:

Location.

2026-08-25 via Nuitee
S
Shelton couple us
10
2026-08-25 via Nuitee
S
Shelton couple us
10
Very comfortable, safe and friendly stay!
Pros:

Very nice, clean and friendly staff. Very comfortable bed and pillows and the best complimentary hotel breakfast.

Cons:

Nothing

2026-08-25 via Nuitee
D
David family_with_children us
10
Pros:

Good breakfast. Nice pool

2026-08-25 via Nuitee
D
Deborah family_with_children us
9
Perfect short stay for visiting Baltimore and attending an Orioles game.
Pros:

Friendly staff, cleanliness and quiet.

2026-08-24 via Nuitee
A
Aaron couple us
5
Bathroom inoperable with slow flushing
Pros:

Front desk customer service

Cons:

Evening Valet

2026-08-24 via Nuitee
A
Amanda couple us
10
2026-08-20 via Nuitee
T
Tiffany solo_traveller us
8
Family friendly & great location
Pros:

Location was great and in a short distance walk to the Children's Museum and inner harbor. Front desk and valet parking staff was extremely friendly. Breakfast staff was incredible and kept the area very clean!!! I loved the convince of having a small spread of food options included with the stay. The kids also enjoyed the pool.

Cons:

Overall I had a good experience but didn't appreciate being told parking was $45 but later received a bill for over $57 including tax with no explanation regarding the additional cost. I called the hotel to investigate and was told the transportation manager would call me back but I never received any follow up. Also my bed sheets had a stain which appeared to be nail polish but made me question the cleanliness of my bedding. As a very small suggestion I would appreciate healthier choices for breakfast which include turkey options instead of only pork but again the staff was so amazing it made up for any short comings.

2026-08-17 via Nuitee
C
Clarence couple us
2
2026-08-17 via Nuitee
D
deneang2014 Family
10
Breakfast Crew
Pros:

The breakfast crew (Rosa and Gustavo) was very helpful to us this morning. They were checking on us periodically to make sure we were OK. And Gustavo help me make my waffle also.

2026-08-15 via Tripadvisor
6
677terril Friends getaway
10
Free breakfast which was delicious!!
Pros:

I love this hotel, clean and location is convenient.

2026-08-15 via Tripadvisor
M
momodoun17 Family
10
Hampton Inn Good Experience
Pros:

Food was good and Rosa was great help

2026-08-15 via Tripadvisor
R
ronm733 Family Charlotte, North Carolina
10
Outstanding Service
Pros:

All the workers were very friendly and greetable. My family was very pleased with everything. Will come visit again thanks for everything.

2026-08-15 via Tripadvisor
L
lucerou373 Business
10
Clean, safe, friendly
Pros:

Gustavo was very attentive , the hotel was clean and safe and we had a great stay!

2026-08-14 via Tripadvisor
D
Daniela extended_group us
3
Cons:

Our room was downgraded from a suite which should sleep 4 to a king which only slept 2. This was done in the morning of our check-in. Needed to bring air mattresses. The only remediation was the wonderful Miss White, who stayed in touch with us throughout the course of the day.

2026-08-14 via Nuitee
6
647vickib Family
10
A Fun Day at The National Aquarium
Pros:

Everything was great, from the moment we pulled up to the hotel. Lee & Darlene were awesome & helpful with assisting us. They were very polite & resourceful and we are appreciative. We will definitely stay at this location again because the entire staff that we encountered represented well and that means so much to me.

2026-08-13 via Tripadvisor
J
Johnson family_with_children us
8
2026-08-13 via Nuitee
C
candaceo904 Friends getaway
10
Very Happy!
Pros:

Amazing job! Very professional!

2026-08-12 via Tripadvisor
S
ShelleyP451 Friends getaway
10
Awesome place to stay!!!
Pros:

Great location close to a lot of downtown events. Went to BTS concert at M&T Arena. Took the purple line (free) from the train station and only a few block walk to hotel. Arena about 15 min walk. Room HUGE and very nice. Breakfast was delicious and plenty to eat. Staff super nice and helpful. Would stay next I come to Baltimore.

2026-08-12 via Tripadvisor