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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Wheelchair accessible
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Heated pool
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Secured parking
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Garage
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Swimming nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Mountain Views and Modern Comforts
Indoor Pool and Gym
The Four Points by Sheraton Galerias Monterrey boasts an indoor swimming pool and a gym, perfect for guests looking to stay active during their travels.
Delightful Dining Experience
Guests can savor an American breakfast at Las Mananitas Restaurant, starting their day on a delicious note.
Convenient Location and Easy Access
With proximity to the 85 and 54 Motorways, our hotel provides quick connections to Monterrey's center and Cumbres de Monterrey National Park, ensuring a well-rounded stay for all our guests.
Experience the perfect blend of relaxation and convenience at The Four Points by Sheraton Galerias Monterrey. Book now for an unforgettable stay!
You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
muy basico pero rico
The location
Did not like that my reservation including tax stated $301 and I was charged $400 and claimed that the difference was due to commission for booking.com
Did not like that booking.com unlike Expedia does not have a live "customer service" to deal with issues like this
Did not like that this place operates under de label Marriott/Sheraton and the room and most of the facility is sub-standards
Did not like that the air filter has not been changed in the room since the place was built seemed like. The towels are frayed, the furniture is all scuffed , loose wallpaper, the edge of the carpet up against the wall is almost white of dust acumulation, shower hot water eves not to mention the screeching sound from having air in the pipes when water is being run on an adjacent room.
Breakfast was unsatifactory starting with coffee which is no more than colored water, hasbrown tasted like it has just been thawed out before cooking and the bacon was so crispy and curled up like has been seating under the heat lamp for hours
This hotel is not a $200 a night which is what I ended up having to pay , but more like $60 a night place
The place was very clean
The a/c unit didn’t work and the shower outlet didn’t work also the lamp next to the bed didn’t work
Everything
Nothing
Well located property next door to Galerias monterrey Mall. Good parking.
There was a dead bug at the room entrance. Clearly food that they fumigate but it should not be there.
No desayune por tener una cita medica muy temprano
el agua de la regadera a las 6:00 A.M.M, salio fria
La atencion y servicio
Todo bien
El personal de que está a cargo de desayuno muy mal educado, excepto un señor de lentes después el personal muy mal
El desayuno
Las almohadas no son muy cómodas
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