The Champlain Waterfront Hotel, an Ascend Collection Hotel

Hotels
Ascend Collection
8 (1233 reviews)
2 Front Street North , Orillia , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Rude staff
Insufficient room cleaning

Categories

Cleanliness
7.71
The hotel was clean enough, but not spotless; common areas could use more attention.
Service
8.18
Some staff were accommodating, but others were reported as rude.
Location
9.22
Great location close to downtown and various restaurants.
Room Quality
7.67
Rooms were reported as comfortable but with issues such as cold temperatures.
Amenities
7.7
Basic amenities and some malfunctioning facilities noted.
Value for Money
8.16
Good value for the price considering location and facilities.
Food and Beverage
7.21
Breakfast was basic and had some service issues.
Overall Experience
8.18
Generally enjoyable stay with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:16

Property Description

Luxurious Accommodations
Experience a blend of comfort and style in our guest rooms equipped with modern amenities like a 49-inch LCD TV, Keurig coffee maker, and cozy fireplace in select rooms.

Convenient Location
Located near Lake Couchiching, our boutique hotel offers easy access to top attractions including Casino Rama and the Orillia Opera House, perfect for exploring Ontario's Lake Country.

Dining Excellence
Indulge in delicious meals at Fionn MacCool’s Restaurant on-site, providing a convenient dining option during your stay.

Book now at The Champlain Waterfront Hotel for a memorable getaway in Orillia.

Important information:

Please note this property does not have a elevator.

Breakfast will be grab-and-go until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

8
Based on 1233 reviews
Cleanliness: 7.71
Service: 8.18
Location: 9.22
Room Quality: 7.67
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 8.18
C
Cora solo_traveller ca
7
Cons:

Parking was a block away, not fun when traveling late with 2 young children at night.

Bathroom was not as clean as it should have been.

2026-08-29 via Nuitee
V
valerie extended_group us
2
2026-08-28 via Nuitee
V
valerie couple us
3
Would not go there again because of the parking.
Pros:

In a good spot for restaurants and the lake front

Cons:

Very little parking on site. We were traveling in a Ford F150 that was loaded with camping/ fishing gear. We had to park two blocks away in a public lot.
The rooms were small and the window air conditioner hung over the bed.
They seemed understaffed at the reception desk.

2026-08-28 via Nuitee
F
Frances couple de
10
A very nice stay there - all was fine.
2026-08-27 via Nuitee
L
Leah family_with_children ca
7
2026-08-26 via Nuitee
H
Helen solo_traveller ca
8
2026-08-26 via Nuitee
T
Tina couple ca
6
Convient location, vintage charm, ideal for one night stay
Pros:

The proximity to the waterfront and downtown is ideal. There are no others hotels this close to the waterfront that I am aware of. This would make the hotel a prime location. The hotel has a beautiful vintage feel, the rooms have been updated and beds were comfortable. The solid masonry of the building kept the street noise out. The check in clerk was helpful finding us dinner accommodations. And the clerk at check was super friendly and courteous.

Cons:

The Parking is behind a bar and the first thing you see as you pull into the parking lot are overflowing dumpsters and seagulls on the vehicles. The rear entrance to the hotel is dirty and shows signs of deterioration. While checking in, the cleaning staff interrupted our check to complain to the front desk clerk about the location of the room she had to clean. Then when we got to our room, another cleaning personal was blasting explicit music. And later he began cursing at the speaker when he asked “Alexa” to change his song. It made us feel very uncomfortable. It’s a shame, this hotel has such potential to be great. With some TLC in the parking lot and rear entrance as well some professional training for some of the staff.

2026-08-25 via Nuitee
P
Pedro extended_group es
6
Lo mejor el personal
Pros:

La ubicación y el personal

Cons:

Las habitaciónes que nos tocaron fueron en el subsuelo y no son muy atractivas y con poca luz, ademas el desayuno era bastante pobre y no havia sitio para sentarse

2026-08-25 via Nuitee
D
Dianne couple ca
8
Met our needs.
Pros:

The room was adequate. Beds and pillows very comfortable.
Newly renovated bathroom very nice. I think generally fine given that it is a very old building. Staff very friendly.

Cons:

No complaints.

2026-08-25 via Nuitee
S
Shreeram couple ca
9
Nice and clean
Pros:

Nice and clean, near to beach and shopping street,

Cons:

Nothing specific

2026-08-24 via Nuitee
T
Tina couple lu
1
2026-08-23 via Nuitee
P
Patricia solo_traveller ca
8
2026-08-23 via Nuitee
S
Shawn couple ca
8
2026-08-21 via Nuitee
C
Cindi solo_traveller ca
8
Pros:

Nice

2026-08-21 via Nuitee
J
Jennifer couple nz
9
Quiet location close to the waterfront
Pros:

Check in went smoothly and we got upgraded to a room with a bigger bed for free, which was appreciated. We went for a nice walk down to the waterfront, which was close by.

Cons:

Unfortunately we didn't have a view of the lake from our room, but the room itself was comfy and clean.

2026-08-21 via Nuitee
R
Ronald couple ca
7
2026-08-20 via Nuitee
R
Ryuhei Uehara couple jp
8
満足しています.
Pros:

朝食は正しい北米スタイルで,自分で焼くワッフルや,ベーグルとクリームチーズなど,良かったです.またロケーションが素晴らしく,ダウンタウンも湖畔も近く,特に朝晩の湖畔の散歩やジョギングは最高でした.

Cons:

施設は全体に古かったです.エレベータがなく,廊下には絨毯が引いてあるので,スーツケースでの移動が少し大変でした.

2026-08-19 via Nuitee
G
Goutam family_with_children ca
2
2026-08-19 via Nuitee
M
Marilyn solo_traveller ca
5
Hotel provides very modest facilities and challenges with parking.
Pros:

The property is reasonably close to the Casino ( 15 min by car). There is a restaurant next door.

Cons:

Location has limited on site parking, additional parking is a block away. There is no drop off area for luggage without interfering in parking for businesses next door. The facility is older with aging bathrooms. The breakfast was minimal.

2026-08-16 via Nuitee
J
Janice solo_traveller ca
9
2026-08-14 via Nuitee