Hilton Garden Inn West Edmonton

Hotels
•
Hilton Garden Inn
8.8 (484 reviews)
17610 Stony Plain Road , Edmonton , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Wi-Fi issues
No breakfast included

Categories

Cleanliness
8.45
Most reviews mention clean rooms, but some reports of maintenance issues affect perception.
Service
9.45
Staff received consistent praise for friendliness and helpfulness.
Location
8.95
Good access to major roads and nearby amenities, though some found the area not ideal.
Room Quality
8.45
Rooms are tidy but several reviews mentioned they are due for a refresh.
Amenities
8.45
Amenities present but some reviews indicated potential improvements are needed.
Value for Money
8.95
Mixed feelings about the pricing, especially during busy periods.
Food and Beverage
8.45
Breakfast was well-rated, but some guests were disappointed by the lack of inclusivity.
Overall Experience
9.25
Generally positive experiences with some minor disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:12

Property Description

Convenient Location near West Edmonton Mall
Situated just 3 km from the renowned West Edmonton Mall, Hilton Garden Inn West Edmonton offers a prime location for both leisure and business travelers.

Comfortable Rooms with Modern Amenities
Each air-conditioned guest room is equipped with a refrigerator, microwave, cable TV, and free Wi-Fi. Additionally, guests can enjoy the convenience of a work desk, coffee maker, and other essential amenities.

On-Site Facilities for a Relaxing Stay
Guests can unwind in the indoor pool, stay active in the fitness centre, and utilize the 24-hour business centre. With a restaurant, ATM, and gift shop on site, everything you need is within reach at Hilton Garden Inn West Edmonton.

Book your stay now and experience comfort and convenience at our hotel near Edmonton city centre.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 484 reviews
Cleanliness: 8.45
Service: 9.45
Location: 8.95
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.25
B
Brent • couple • ca
9
2026-06-20 • via Nuitee
M
Marion • couple • ca
10
Felt secured and comfortable
2026-06-18 • via Nuitee
M
Mary • solo_traveller • us
10
I would definitely stay again very nice
2026-06-18 • via Nuitee
C
C Sean • solo_traveller • ca
8
2026-06-18 • via Nuitee
R
rct_canuck • Business
6
Typically very good, just don't look at the shower floor ...
Pros:

I've stayed here a number of times over the years; relatively quiet, clean, and close proximity to the Anthony Henday (freeway).
I'll be back, but I won't be booking a suite again after experiencing the tiled floor of the shower in room 221.
Not sure what the deal was; either a bad grout-over-grout job, or more likely just straight up dirt and mold (!?) 😳

2026-06-15 • via Tripadvisor
G
Gerene • couple • ca
8
2026-06-15 • via Nuitee
D
Denise • family_with_children • ca
7
Pros:

Very good lots of selection and courteous service.

2026-06-15 • via Nuitee
K
Kyla • couple • ca
5
Great location, good price, but could use upgrading in the hotel for a comfortable stay.
Pros:

Great location and staff were very nice.

Cons:

Very uncomfortable beds. They could use an upgrade on the mattresses. Pool and hot tub area could really use an upgrade. It was quite grungy.

2026-06-14 • via Nuitee
E
Erin • solo_traveller • ca
10
After a stressful day the staff here made everything so much better. They were kind and welcoming and made sure we had w
Pros:

Staff is exceptionally friendly. Hotel is clean and comfortable. I will definitely be back at this location.

2026-06-13 • via Nuitee
S
Sachin • couple • in
5
Cons:

They couldn't accommodate my request of just 1 hour early check in. We reached from a different province and was waiting in the parking for 1 hour because they couldn't accommodate the 1 hour early check in.

2026-06-08 • via Nuitee
H
Heidi • solo_traveller • ca
10
Pros:

I loved how clean the hotel and room were. I loved it!

2026-06-07 • via Nuitee
C
Cody • couple • ca
8
Great and relaxing
Pros:

Didn’t eat

Cons:

Room service

2026-06-05 • via Nuitee
S
Singh • couple • ca
10
2026-06-03 • via Nuitee
M
Maverick • family_with_children • ca
10
Value for money for the unexpected ambience experienced
Pros:

Nice breakfast choices and location was accessible .my room was overlooking the roads. view to ponder

2026-06-01 • via Nuitee
A
Ann • family_with_children • us
10
2026-06-01 • via Nuitee
J
Jason • couple • ca
8
2026-05-25 • via Nuitee
J
Jason • family_with_children • ca
8
2026-05-25 • via Nuitee
K
K6996XBwaltert • Couples
10
10 ********** for accommodating staff
Pros:

Hotel staff and management were really accommodating and treated us so well. Amazing breakfast with a cook and a wonderful happy waitress who talked to us with a big smile that started the day with a positive vibe.
Thank you all. See you again soon

2026-05-24 • via Tripadvisor
P
Pellissey • solo_traveller • ca
9
2026-05-22 • via Nuitee
G
Gabriela • couple • cl
9
Muy cómodo tuve una buena estadía. El desayuno riquísimo
Pros:

Desayuno muy rico, personal amable y limpieza de la habitación

Cons:

No funcionaba o no había extractor de aire en el baño. El sillón en la pieza hacía perder espacio importante

2026-05-22 • via Nuitee