Four Points by Sheraton Santo Domingo

Hotels
•
Four Points by Sheraton
7.2 (332 reviews)
KM 22 Autopista Las Americas , next to Las Americas Free Zn , Boca Chica , do

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Cons:
Cleanliness issues
Old room facilities

Categories

Cleanliness
6.2
Complaints regarding cleanliness, including dirty rooms and poor maintenance.
Service
8.2
Generally positive remarks about the staff's helpfulness and attentiveness.
Location
8.7
Proximity to the airport and other convenient locations praised in multiple reviews.
Room Quality
5.7
Comments on old and poorly maintained rooms, with issues cited in several reviews.
Amenities
7.7
Some amenities noted to be good, though others require renovation.
Value for Money
7.2
Value perceived as acceptable for the price, despite issues mentioned.
Food and Beverage
6.7
Mixed feedback on food quality, with room for improvement.
Overall Experience
7.2
Experiences varied, with both positive and negative elements present.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:10

Property Description

Stunning Sea Views and Relaxing Poolside Experience

Quality Hotel Real Aeropuerto Santo Domingo offers a tranquil escape with a year-round outdoor pool overlooking the sea. The rooms are elegantly furnished, some with pool or garden views, ensuring a comfortable stay with modern amenities like flat-screen TVs and free WiFi.

Exceptional Dining and Entertainment Options

Indulge in a complimentary American breakfast at Los Balcones Restaurant, open from early morning until late at night for your convenience. The on-site Arrecife Sport Bar is a lively spot to unwind with a refreshing cocktail while catching up on the latest sports events.

Convenient Location and 24-Hour Services

Conveniently situated just 8.6 km from Las Americas International Airport, this hotel boasts a 24-hour front desk and room service, ensuring your needs are met around the clock. Experience the best of Santo Domingo from the comfort of Quality Hotel Real Aeropuerto Santo Domingo.

Important information:

Please note that all visitors must register.

Renovation work of the hotel will be carried out until March 31st, 2026Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
The property will be undergoing renovations from 2026-04-06 until 2026-10-31. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 332 reviews
Cleanliness: 6.2
Service: 8.2
Location: 8.7
Room Quality: 5.7
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 6.7
Overall Experience: 7.2
L
Léa • solo_traveller • us
9
Pros:

Came for a night before a meeting. Really nice staff, the building was under rénovation on the first floors, but the room I was in was really confortable, clean and spacious. I recommand! The outdoors are also really nice.

2026-06-18 • via Nuitee
D
Daniel • solo_traveller • ar
6
No acorde al precio.
Pros:

Los exteriores, pérgola, piscina , el lobby.

Cons:

Es antiguo , algo caído en los detalles, algo ruidoso.
No me pareció acorde con el precio , las instalaciones y el estado de los cuartos.

2026-06-01 • via Nuitee
S
Selva • couple • ar
10
Perfecto
Pros:

Todo

Cons:

Nada

2026-05-28 • via Nuitee
M
Maria Julieta • solo_traveller • us
9
If I ever have to stay around SDQ (Santo Domingo Las Americas) airport, there’s not a better option around in miles as c
Pros:

Amazing crew, the team is seriously outstanding! They have a training program that should be supported at all times

Cons:

This is actually positive, they are remodeling… no noise, no dust, and a great communication about the issue.

2026-05-26 • via Nuitee
P
Petra-Rebeka • couple • nl
8
2026-05-26 • via Nuitee
A
Antonio • extended_group • br
10
Otima opção proxima ao aeroporto.
Pros:

A equipe sempre atenciosa.

Cons:

Tudo funcionou bem.

2026-05-21 • via Nuitee
Y
Yomaris • couple • us
10
Excelente el personal es increíble son muy profesionales el señor Nelson y Ana son un amor.,
Pros:

Perfecto gracias

Cons:

Solo los pan key estaba duro lol pero jajaj por lo demás 100% bien

2026-05-18 • via Nuitee
L
Luis Felipe • solo_traveller • ve
8
muy bien
Pros:

Excelente el trato del personal del hotel, la habitacion muy limpia y comoda, el area de piscina excelente

Cons:

el menu del restaurant creo que le falta algo mas

2026-04-27 • via Nuitee
A
Antonio • couple • do
7
2026-04-24 • via Nuitee
M
Manuel Jacinto • couple • do
10
2026-04-21 • via Nuitee
M
mireille • solo_traveller • fr
8
Pros:

Super petit déjeuner , grande chambre

2026-04-18 • via Nuitee
M
Marie Yolene • couple • ht
8
J'ai passé une belle journée, c'était du 5 étoiles
Pros:

Nous avons bien leur petit-déjeuner, c'était correct

Cons:

Je n'ai passé qu'une seule nuit je n'ai rien vu d'anormal

2026-04-17 • via Nuitee
J
JOCELYN • couple • fr
8
2026-04-08 • via Nuitee
C
Cristiana • solo_traveller • it
7
2026-04-06 • via Nuitee
L
Laurent • couple • ch
4
2026-04-02 • via Nuitee
B
Bernhard • family_with_children • at
5
Hotel für eine Nacht stop over
Pros:

Sehr nettes Personal, perfektes Hotel für eine Nacht stop over wegen der Nähe zum Flugplatz.

Cons:

Kein Barservice am Pool. Kein Außenbereich in der Bar, Reinigung der Zimmer nicht perfekt, Zimmer ziemlich abgewohnt, aber derzeit offensichtlich Renovierung im Gange.

2026-03-11 • via Nuitee
A
Anne-Lise • family_with_children • us
2
2026-02-22 • via Nuitee
M
Minerva • couple • pr
10
expectacular
Pros:

excelente y mucha variedad para todos los gustos

Cons:

Todo me gusto

2026-01-19 • via Nuitee
I
IVAN ELIECER • solo_traveller • do
1
Cons:

Mi cía hizo la reserva, pago, se lo mostré al counter y porq no estaba en el sistema no me alojaron.

2026-01-19 • via Nuitee
J
JOSE NELSON • extended_group • co
9
2026-01-19 • via Nuitee