Village Hotel Maidstone

Nothing. 10/10

The restaurant was a little dirty, crumbs on the seating and on the floor around the tables, the lad on the bar neads alot of credit as he seemed to be running everything on his own, so we'll done him.

No aircon. Huge mistake. Won’t come back because of this. Starbucks closed. Pool limited hours. £10 day to park.

There was no phone in the room and when I needed to enquire about something, I had to walk downstairs to reception.

The only thing I didn't like was I found toenails in the bathroom and rubbish under bed and found the back of someone's earing on the floor in plain site. And I had to ask the cleaner to change my pillow case it was dirty. So not Impressed with the cleaning staff.

No air conditioning in a heatwave not ideal. Booked a double and got a twin. Asked if I could change they said they’d check but didn’t and continued to cut my key to the twin room.

We were very disappointed with our stay.

The biggest issue was the temperature in the room. It was unbearably hot, easily over 30°C, despite the weather outside not being particularly extreme the whole week (no heatwave + cool nights). There was no air conditioning, and the windows only opened a small amount, so there was simply no way to cool the room down.

We stayed in a family room with our two young children, including a 7 month old baby. Trying to get a baby to sleep in such a hot room while also keeping them comfortable and safe was quite stressful. Instead of getting a good night's rest after travelling, we spent the evening trying to cope with the heat.

At around £155 for one night (without breakfast included) we expected a comfortable room. Basic temperature control is not an unreasonable expectation at this price point. Unfortunately, the excessive heat made what should have been a relaxing stay very uncomfortable.

The heat in the room was like sleeping in HELL. Fans where provided but they were useless in the extreme heat and just blew hot air. Myself and 3 others I travelled with had zero sleep because of the heat

O café da manhã não e incluso

The fans supplied were ineffective and a waste of money having them there.

Didn’t like the view from our room , didn’t like not having any bottled water in our room considering the weather , didn’t like how bad the two fans were in our room and didn’t like having to pay for £5 parking even though my husband has a disabled badge ! The hotel seemed more concerned about profit than the customers!

Had no hot water all night because of a water pipe issue, i understand it’s not anyone’s fault and out of the staffs control but it was still not nice to have to take a freezing cold shower. The pool was very loud too a lot of jumping and diving when there are signs saying no diving so I don’t know why bother having a life guard if people are still doing this

Nothing

The room was uncomfortably hot due to lack of air conditioning and made sleeping difficult.
We had difficulty finding a space as the car park was not big enough for the amount of guests. Parking was not free, which we feel it should have been.

Hated NO AIR CONDITIONING.was a room for three, but only towels left for 1, cups and glasses for 2. Batteries did not work I n remote. I wouldn't stay with Village Hotels again.

They did not have any ac in the rooms, no fridge or water. The fridge was absolutely necessary for us as we had insulin that we needed to store. The hotel offered to store it in the reception fridge. No water in the room. It was extremely hot weather and a lack of the above 3 just made the stay really uncomfortable.