Village Hotel Maidstone

Hotels
•
Village Hotels & Leisure Clubs
7.5 (2787 reviews)
Castle View, Forstal Rd, Sandling , Maidstone , gb
+441622235170

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Noise disturbances
Limited amenities for personal items

Categories

Cleanliness
6.89
Feedback indicates that while spa and room cleanliness were noted positively, some areas lacked shelves and hooks.
Service
8.36
Aneta's service received explicit praise across multiple reviews, as well as other staff being described as friendly and helpful.
Location
7.9
Noisy issues were raised, but the location's proximity to travel routes was valued.
Room Quality
7.35
Rooms were often mentioned as comfortable, but concerns about noise dampened the sentiment.
Amenities
8.38
The gym facilities were highly praised; the lack of bedside lamps and shelving detracted slightly.
Value for Money
6.34
Some reviewers felt the room price was not justified due to sleep disruptions and lack of value.
Food and Beverage
7.89
Positive remarks about the food at events and breakfast indicated a solid experience overall.
Overall Experience
6.86
Mixed experiences noted, with both excellent service and significant noise disturbances impacting overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:05

Property Description

Leisure Facilities and Village Gym

The Village Hotel Maidstone offers extensive leisure facilities for guests, including access to the Village Gym with a swimming pool, sauna, and steam room. Stay active and relaxed during your visit with these fantastic amenities.

Dining Options and Starbucks Coffee Shop

Indulge in a variety of dishes at the Village Pub & Grill all day dining venue, from hearty breakfasts to scrumptious desserts. Craving a hot drink or snack? Visit the on-site Starbucks coffee shop for a quick pick-me-up.

Business Club and Meeting Spaces

For those needing a workspace during their stay, the Business Clubs at the hotel provide inspired meeting spaces, hot desking, and state-of-the-art technology. Upgrade to Business Club access for additional amenities and services.

Experience comfort, convenience, and a range of amenities at Village Hotel Maidstone. Book now for a memorable stay!

Important information:

The property will contact guests after receiving booking confirmation with additional details related to their stay.

Check-in and check-out is done at the self-service kiosks.

Please note that Village Hotels do not accept cash payments or checks.

The credit or debit card used to make the booking must be available on check in at the hotel.

Please note that children’s swim times apply.

Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.

Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.5
Based on 2787 reviews
Cleanliness: 6.89
Service: 8.36
Location: 7.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 6.34
Food and Beverage: 7.89
Overall Experience: 6.86
S
Steven • solo_traveller • gb
8
Very comfortable hotel with great staff
Pros:

A little further out of town than i thought but a very well looked after and spacious property, staff were superb, a little bit pricey but well worth it

2026-08-08 • via Nuitee
A
Andrea • couple • de
9
Schöner Aufenthalt
Pros:

Die Zimmer waren schön und groß. Das Frühstücksbuffet war auch sehr gut. Die Mitarbeiter waren alle sehr freundlich und zuvorkommend. Der Wellnessbereich war auch klasse, mit Pool, Whirlpool, Sauna und Dampfbad.

Cons:

Slipper im Zimmer wären super gewesen, um das Wellnessangebot besser nutzen zu können.

2026-08-07 • via Nuitee
S
Sandra • couple • au
8
2026-08-04 • via Nuitee
A
Angel • solo_traveller • gb
8
Lovely hotel
Pros:

The facilities were great and really reasonably priced at £5 per room, per night. Swimming pool was lovely, clean and warm and the staff were friendly. The room was lovely and clean, spacious and the bathroom was better than most ive seen in hotels.

Cons:

The room had 2 fans, neither of which worked and it was absolutely boiling. The matress toppers are uncomfortable and I feel they made the bed far warmer than what they needed to be.

2026-08-04 • via Nuitee
K
Krasulenko • solo_traveller • ua
10
2026-08-04 • via Nuitee
L
Lauren • family_with_children • gb
2
Very poor
Pros:

Location

Cons:

Restaurante dirty. Ordered online and paid. This couldn’t be found at till. Reservation couldn’t be found for restaurant. Noise from deliveries in room. Generator all night. Heat of room was ridiculous despite 2 fans.

2026-08-04 • via Nuitee
V
Valentina • extended_group • it
10
Pros:

Super pulita e stanze grandi

2026-08-03 • via Nuitee
T
Tim • extended_group • gb
7
Pros:

clean and modern room

Cons:

no aircon

2026-08-03 • via Nuitee
K
Kylie • family_with_children • gb
8
Great stay for Cross channel ferries
Pros:

Very clean and tidy - the pool was nice and the food was ok.

Cons:

The rooms were very hot - there was a Dyson but it didn’t work and the other fan was fairy useless

2026-08-03 • via Nuitee
M
Matthew • couple • gb
6
2026-08-03 • via Nuitee
K
KIM • solo_traveller • gb
7
Pros:

We used this hotel as a quick overnight stop off on our way to France so didn't use facilities but from what we could see they looked good and lots of choice.
Room was well decorated
Starbucks on site
Free parking

Cons:

No air conditioning so sleep was disturbed due to us all being too hot even with fan provided.
Self check in was easy but staff member was stood behind an extra large computer screen which seemed to be purposely that size so she could ignore us and not even give a welcome hello. We did not have 1 interaction with a member of staff whilst there.
Shower was not powerful as most holes blocked.

2026-08-03 • via Nuitee
A
Andrew • solo_traveller • gb
5
OK but would have been much better with air conditioning in the bedrooms & corridoors
Pros:

Friendly staff, cleaniless, location

Cons:

Very hot overnight in the bedroom, compounded by inability to open bedroom windows wide enough to allow cool outside air circulate due to security measures. The fand provided in the room were quite ineffective

2026-08-02 • via Nuitee
H
Higgins • solo_traveller • gb
6
Pros:

Spa and pool and breakfast

Cons:

Evening food

2026-07-25 • via Nuitee
R
Russell • solo_traveller • gb
9
Pros:

Mostly everything

Cons:

Bar shut to early

2026-07-24 • via Nuitee
N
Nicoll • couple • gb
10
2026-07-23 • via Nuitee
L
Louise • extended_group • gb
10
2026-07-23 • via Nuitee
L
Louise • couple • gb
10
2026-07-23 • via Nuitee
T
Terry • couple • gb
8
Good hotel for the price
Pros:

Room just the right size, dont know why there was a ballcing ball and mat in the bedroom
Great discount on Prosecco with the discount and a big thanks to Annie
Not much of a view though
They dont do a Sunday roast but theres a great pub that does the Yew Tree and Sunday live music £5 taxi

Cons:

The view, although last time we over looked the air con units

2026-07-22 • via Nuitee
S
Sarah • solo_traveller • gb
7
Not up to expected standard of previous village stays
Pros:

Great location, food was nice. Darts activity was a nice touch after a hard day at work

Cons:

No air-con big disappointment when a colleague paid same as me and her room was much bigger and had great air con. No duvet cover just a sheet . No iron in the room very frustrating but had an iron board ? Body wash not re filled near empty. Paid extra for club room but as I arrived at 8pm (due to traffic) pool closed at 9 leaving me no time to use facilities as food also finished at 9pm ! Spent money on facilities I couldn’t use no offer to reimburse . Room had exercise mat and ball but room was a small space so couldn’t use them

2026-07-22 • via Nuitee
M
Michele • couple • us
10
So comfy!!
Pros:

Perfect location for Mote Park.

2026-07-21 • via Nuitee