Holiday Inn Express Hotel & Suites Tucson Mall by IHG

Hotels
•
Holiday Inn Express
8.7 (515 reviews)
620 East Wetmore Road , Tucson , us
+1 520-202-5000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Convenient location
Cons:
Cleanliness issues
Room quality concerns
Amenities not as described

Categories

Cleanliness
7.91
Hair found on the sheets; cleanliness issues noted.
Service
9.38
Staff was friendly and helpful; positive sentiments expressed about service.
Location
9.42
Convenient location highlighted by multiple reviews.
Room Quality
7.37
Small rooms noted, with issues such as a nail in the floor.
Amenities
8.4
Pool and spa facilities had issues; breakfast variety noted.
Value for Money
9.36
Good experience for the price paid.
Food and Beverage
8.91
Breakfast variety and quality appreciated; no major complaints.
Overall Experience
8.88
Overall enjoyable stay with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:46

Property Description

Convenient Location and Modern Amenities

This hotel, located near Tucson Mall and Wetmore Park, offers a comfortable stay with an outdoor pool, hot tub, and free WiFi. The rooms are equipped with convenient amenities like a microwave, minibar, and cable TV.

Delicious Breakfast and Relaxation Options

Start your day with a complimentary breakfast buffet and unwind in the outdoor barbecue facilities or lounge area. Stay active at the fitness center or catch up on work at the business center.

Nearby Attractions and Entertainment

Explore Rillito Park and Racetrack just a short drive away, or visit the University of Arizona and Old Tucson Studios. With its convenient location and modern amenities, Holiday Inn Express Hotel and Suites Tucson Mall is the perfect choice for your stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUS

Location

Guest Reviews

8.7
Based on 515 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 8.4
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 8.88
M
Mary • couple • us
10
Very nostalgic in Historic Town
Pros:

Beautiful

Cons:

N/A

2026-08-28 • via Nuitee
M
Moises • family_with_children • br
10
2026-08-27 • via Nuitee
C
Celaya • extended_group • mx
8
Comoda habitacion.
Pros:

Tiene cama muy comoda, excelente descanso.

2026-08-26 • via Nuitee
D
Dana • extended_group • us
9
2026-08-24 • via Nuitee
G
Guadalupe • solo_traveller • mx
10
Pros:

La ubicación

Cons:

Todo bien

2026-08-24 • via Nuitee
B
benjamin • couple • us
7
2026-08-23 • via Nuitee
D
Delia • solo_traveller • mx
2
2026-08-20 • via Nuitee
J
Jose • solo_traveller • mx
10
Pros:

UBICACIÓN

Cons:

NO ME HAN REGRESADO El DEPÓSITO DE LOS 100 DÓLARES

2026-08-19 • via Nuitee
J
Jesus Manuel • family_with_children • mx
10
Excelente viaje de compras a Tucson, el hotel está cerca del Tucson Mall
Pros:

Este hotel es excelente, me gusta mucho llegar ahí porque son cuartos adecuados para 5 personas, el desayuno está rico, tiene una excelente ubicación, hay café delicioso gratis las 24 horas del día, el personal es muy amable, la alberca es muy buena también y la disfruto con mi familia.

Cons:

Todo estuvo bien

2026-08-19 • via Nuitee
M
Moreno Muñoz • family_with_children • mx
10
2026-08-11 • via Nuitee
A
Andres • couple • us
9
It was an overall great stay
Pros:

The location

Cons:

The a/c was bad in my first room

2026-08-10 • via Nuitee
C
Charlien • solo_traveller • us
10
2026-08-10 • via Nuitee
P
Pepe • solo_traveller • mx
10
Pros:

Comodidad

Cons:

Más mesas en el desayunador

2026-08-10 • via Nuitee
G
Gabrielle • extended_group • us
4
Disappointed the pool was out of service.
Pros:

The staff.

Cons:

The pool was out of service and the hotel needs upgrades.

2026-08-08 • via Nuitee
S
Savage • solo_traveller • us
9
The recent many stays I had at Holliday Inn
Pros:

clean and great staff

Cons:

did AC quality for room to room is drastically different I would usually stay in room 140 ice cold amazing wonderful just like I like it and then I at my last day I went to room 129 AC unit that thing I have to run all night to get to where 140 would get in the first 5 minutes as in form of how cold it would get that was my only complaint about that. you take the elevator to go out to any of the levels of the hotel nothing Rock Creeks and pops makes things like you're about to fall through the floor or something it's a little worrisome going up down the elevator and then machines crazily priced I know it's a hotel but it's not an amusement park or airport for crying out loud.

2026-07-24 • via Nuitee
G
Green • couple • us
8
2026-07-21 • via Nuitee
C
Charles • couple • us
8
2026-07-19 • via Nuitee
F
Francisca Margarita • solo_traveller • mx
10
2026-07-13 • via Nuitee
R
Rebecca • couple • us
10
Excellent. Would stay there again!
Pros:

The front desk gentleman was friendly and professional. The breakfast offered a good choice and the coffee was great, especially since they had decaf also. The whole facility, including our room was very clean and comfortable. Didn't get a chance to try the pool.

Cons:

I would expect a wonderful hotel to have better elevators. That's the only negative.

2026-07-06 • via Nuitee
J
Janice • couple • us
9
2026-07-04 • via Nuitee