Hotel Maya Caribe Faranda Cancún

Hotels
•
Faranda Hotels
7 (251 reviews)
Boulevard Kukulcan Km 6 , Cancún , mx

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice food
Cons:
Cleanliness issues
Outdated rooms
Maintenance problems

Categories

Cleanliness
5
Multiple comments mention issues with dirtiness and maintenance.
Service
8
Staff received positive remarks for friendliness and helpfulness.
Location
8
The hotel is praised for its convenient location near transportation and the beach.
Room Quality
5.5
Rooms were reported as outdated, with maintenance issues.
Amenities
6.5
Amenities noted, but cleanliness and maintenance are lacking.
Value for Money
7.5
Good pricing mentioned, although some issues detract from value.
Food and Beverage
8.5
Variety and quality of food praised, breakfast buffet highlighted positively.
Overall Experience
7
Overall enjoyment mixed with dissatisfaction regarding cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:52

Property Description

Private Beachfront Location and Tropical Gardens
Experience the beauty of Cancun at Hotel Maya Caribe Faranda, nestled in tropical gardens with a private beachfront.

Convenient Access to Attractions and Water Activities
Explore Cancun's attractions with ease from our hotel, and indulge in various water activities for a fun-filled stay.

Relaxing Poolside Atmosphere and Authentic Dining Experience
Unwind by the spacious pool overlooking the ocean, and savor traditional Mexican cuisine at our on-site restaurant. Let our concierge assist in planning your perfect day.

Book your stay now at Hotel Maya Caribe Faranda Cancun for a memorable tropical getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

By provision of the local municipality, the hotel charges a mandatory tax of $79.38 MXN per room, per night, payable directly at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 251 reviews
Cleanliness: 5
Service: 8
Location: 8
Room Quality: 5.5
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 7
J
Jennyline • couple • us
4
Chambre horrible !
Pros:

La piscine et la plage à côté
Le petit déjeuner et le repas est correct, buffet à volonté

Cons:

Pour le prix qu'on paye je suis choquée ! Je suis arrivée dans la chambre il y avait deux cafards dans la douche
des cheveux dans le lavabo
les serviettes sales
C'était degeulasse
Pour le prix que j'ai payé je suis abasourdi
Pour aller à la plage, il y a aucun "escaliers correctement construits, t'es obligé de te tuer les pieds pour y aller.
J'ai ressenti une grande différence de traitement entre moi (blanches) et les voyageurs mexicains.

2026-07-01 • via Nuitee
J
jhicell • solo_traveller • co
1
Pros:

Cancele la reserva y no me devolvieron el dinero

2026-06-30 • via Nuitee
S
Sudesh • family_with_children • tt
6
overall it was good. Location is amazing
Pros:

the location was perfect - close to ferry, buses. The staff was generally friendly.

Cons:

It was difficult to find when we got there as the hotel name is actually Faranda dos playas and maya caribe had a different location lower on property, so taxi drop off was a bit difficult. An upgrade to the hotel is needed to make it a bit more comfortable.

2026-06-29 • via Nuitee
I
Iris • couple • nl
8
Cons:

We zaten in het hotel er naast kennelijk hoort dit nu bij elkaar en is het hotel wat we boekte niet meer in gebruik. Het was prima hoor verder

2026-06-28 • via Nuitee
J
Jairo • couple • co
1
Una gran estafa
Pros:

Realmente fue una estafa este que ves aquí en las fotos es uno de al lado y no en el que te hospedan, que se llama 2 playas y es totalmente diferente mas viejo, no es bonito, las habitaciones antiguas, piscinas muy sencillas y deferente en recepción te dicen que te quejes por los diferentes medios que es lo mejor que puedes hacer poniendo su cara de que no va a pasar nada, todo lo que ves en las fotos es es el verdadero maya caribe faranda que es donde no te dejan hospedar

Cons:

Realmente fue una estafa este que ves aquí en las fotos es uno de al lado y no en el que te hospedan, que se llama 2 playas y es totalmente diferente mas viejo, no es bonito, las habitaciones antiguas, piscinas muy sencillas y deferente en recepción te dicen que te quejes por los diferentes medios que es lo mejor que puedes hacer poniendo su cara de que no va a pasar nada, todo lo que ves en las fotos es es el verdadero maya caribe faranda que es donde no te dejan hospedar

2026-06-19 • via Nuitee
A
Alliana • family_with_children • ca
5
2026-05-17 • via Nuitee
Y
Yaya Venegas • solo_traveller • mx
10
2026-05-12 • via Nuitee
Y
Yaya Venegas • solo_traveller • mx
10
Pros:

Agradezco la atención de los trabajadores, desde recepción hasta todo el equipo completo, hacen que tú estancia se disfrute.

2026-05-10 • via Nuitee
S
Stefan • couple • dk
6
2026-04-29 • via Nuitee
Z
Zenia • couple • gb
10
2026-04-20 • via Nuitee
A
aurelie • solo_traveller • fr
7
Pros:

Le personnel et la vue

Cons:

Matériel de piscine abîmé chaîse abîmé etc...

2026-04-16 • via Nuitee
O
Oscar Vazquez • solo_traveller • mx
10
2026-04-15 • via Nuitee
M
MonicaMX • family_with_children • ie
7
2026-04-14 • via Nuitee
S
Sofia • couple • is
8
2026-04-09 • via Nuitee
J
Juan Mercado • family_with_children • co
7
Pros:

La amabilidad del personal, nos organizaron para nuestra luna de miel, la comida estaba muy rica en los diferentes restaurantes, y la vista a la playa es espectacular. El lugar con relación al precio esta bien, bien ubicado.

Cons:

Hotel Maya las instalaciones son viejas, nuestro baño tenía una filtración que siempre tenía agua en el piso, se informó pero no se gestiono. Las camas son super suaves, se recomienda tener algo mas intermedio.

2026-04-03 • via Nuitee
N
Niurka • family_with_children • mx
10
Pros:

La playa, la piscina. El detalle que tuvieron de nuestro cumpleaños nos envíaron pastel y decoraron con globos nuestro cuarto. El trato del personal, en especial la recepcionista Yeing, muy linda.

2026-04-03 • via Nuitee
D
Damien • couple • us
10
2026-03-23 • via Nuitee
C
Carolina Magalí • family_with_children • ar
10
Excelente
Pros:

El buffet era muy bueno, la habitación era muy cómoda y tenía una vista espectacular. Con total seguridad, en un próximo viaje nos volveremos a alojar aquí.

Cons:

Nada para comentar, estamos más que conformes con este alojamiento

2026-03-17 • via Nuitee
K
KARINA • couple • cl
7
2026-03-12 • via Nuitee
B
Boris • couple • nl
1
Slechte prijs kwaliteit verhouding
Pros:

Locatie

Cons:

Hygiëne

2026-03-05 • via Nuitee