Pantages Hotel Toronto Centre

Hotels
8.7 (2388 reviews)
200 Victoria Street , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Unclean glassware
Delayed security deposit
Limited amenities

Categories

Cleanliness
7.88
Some reviews mentioned unclean glassware in the room but overall sentiments were positive regarding cleanliness.
Service
9.35
Multiple reviews praised the staff for being friendly, helpful, and accommodating.
Location
9.39
Many guests appreciated the excellent central location for shopping and theaters.
Room Quality
8.84
Most reviews highlighted the spacious, clean, and comfortable rooms.
Amenities
8.37
Some amenities lacked, such as room service and adequate kitchen supplies.
Value for Money
8.83
Room rates are justified by comfort and location, though some costs were delayed.
Food and Beverage
7.88
Reviewers mentioned issues with missing items for in-room tea and coffee.
Overall Experience
9.05
Overall positive experiences with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:21

Property Description

Modern Fitness Centre

Non-Smoking Rooms with Amenities

Convenient Downtown Location

Book your stay now at Pantages Hotel Toronto Centre, just steps away from Toronto Eaton Centre and Yonge-Dundas Square. Enjoy our modern fitness centre, non-smoking rooms with flat-screen TVs, Keurig coffee, and free local calling. Explore Toronto's financial district, only a short walk from our convenient location.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

A 6% hotel service fee is charged to the room rate and includes the following:

• In room Keurig coffee and tea
• Use of Business Center
• Use of Fitness Room
• Local phone calls

Special cancellation policies apply for bookings of 8 or more rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for CAD 10 per person per night when using an existing bed.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 2388 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.05
P
Patrícia family_with_children br
8
Hotel no Centro de Toronto para famílias.
Pros:

Hotel no centro de Toronto, ideal para famílias. Localização, próximo de um shopping e centro turístico da cidade. Funcionários atenciosos e prestativos.

Cons:

Alarme de incêndio é acionado com frequência na madrugada, o que assusta bastante os hóspedes e atrapalha a noite até o corpo de bombeiros chegar.

2026-07-22 via Nuitee
S
Stepanyan solo_traveller am
8
2026-07-22 via Nuitee
M
Mike couple ca
8
2026-07-20 via Nuitee
D
David couple ca
10
Great room and an easy stay
Pros:

Great spot honestly and great value!

Cons:

Really nothing

2026-07-20 via Nuitee
R
Ryleigh extended_group us
10
Pros:

The staff are very welcoming and even upgraded us for my sisters birthday! I’ve stayed here twice and each time I had an exceptional stay. The rooms are very clean and nice and so is the bathroom. It is also very close to the mall which made things during the day easier.

Cons:

Wish it was closer to nightlife but transportation is very easy to figure out and the staff can also help.

2026-07-20 via Nuitee
A
Ali family_with_children ca
9
I recommend this hotel for art tourism in Toronto.
Pros:

Location is amazing.

Cons:

Washroom door was broken.
Light bulbs were flickering.
Bottled water was not available in the room.

2026-07-20 via Nuitee
C
Cristin solo_traveller us
9
Our stay was just overnight, but we enjoyed it very much.
Pros:

The restaurant ambiance and food were very good, and the staff friendly and attentive. The suites were spacious, well appointed and comfortable.

Cons:

We parked in the garage across the street, which was challenging to use.

2026-07-19 via Nuitee
S
Samantha solo_traveller us
7
Perfect location!!
Pros:

This was the absolute perfect location and the room was very clean.

Cons:

The fire alarm went off at 4 o’clock in the morning and as I went back and reviews, it seems like this might be a normal occurrence

2026-07-19 via Nuitee
L
Lisa couple us
1
2026-07-18 via Nuitee
K
Kathryn couple ca
9
2026-07-18 via Nuitee
D
De la Mar solo_traveller nl
8
Pros:

Aardig personeel. De kamers hebben de faciliteiten die je verwacht. Verder had de kamer een lekkere bed en mooie badkamer. Grote bonus is ook de koelkast en wasmachine.

Cons:

Ik vond het voor wat je kreeg aan de dure kant. Ik vond het ook een beetje gierig dat we voor wasmiddel moesten betalen terwijl dat bij veel hotels gratis is of erbij is inbegrepen.

2026-07-17 via Nuitee
S
SUBRAHMANYAM VENKATA SATYA solo_traveller us
8
2026-07-17 via Nuitee
N
Nancy solo_traveller ca
8
It was good. Close to Massey Hall so nice short walk
Pros:

Very central. Close to where I needed to go

Cons:

My room was supposed to be to be a suite, I have mobility issues, the shower was tiny and all the furniture was so low. It was just for one night, will make sure to advise the front desk I need an accessible room.

2026-07-16 via Nuitee
P
Pasko solo_traveller hr
9
2026-07-16 via Nuitee
R
Ragi solo_traveller ca
7
2026-07-15 via Nuitee
D
David couple gb
9
Friendly helpful staff
Pros:

Good location and clean fresh rooms.

Cons:

Nothing

2026-07-11 via Nuitee
V
Véronique solo_traveller fr
8
2026-07-09 via Nuitee
M
Maria solo_traveller rw
10
Pros:

The rooms, breakfast was great, the area is closer to main mall and the conference venue. Confortable even for single visitor

2026-07-08 via Nuitee
N
Nedjeljko extended_group hr
9
2026-07-07 via Nuitee
F
FELLIPE HENRIQUE family_with_children br
9
Pros:

Localização e limpeza !!

Cons:

Do café da manhã !! Achei que seria sistema buffet , com mais opções de frutas e pães !! Mas eh o sistema a lá carte, demora absurda e não eh gostoso

2026-07-06 via Nuitee