Pantages Hotel Toronto Centre

Hotels
8.7 (2370 reviews)
200 Victoria Street , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Unclean glassware
Delayed security deposit
Limited amenities

Categories

Cleanliness
7.88
Some reviews mentioned unclean glassware in the room but overall sentiments were positive regarding cleanliness.
Service
9.35
Multiple reviews praised the staff for being friendly, helpful, and accommodating.
Location
9.39
Many guests appreciated the excellent central location for shopping and theaters.
Room Quality
8.84
Most reviews highlighted the spacious, clean, and comfortable rooms.
Amenities
8.37
Some amenities lacked, such as room service and adequate kitchen supplies.
Value for Money
8.83
Room rates are justified by comfort and location, though some costs were delayed.
Food and Beverage
7.88
Reviewers mentioned issues with missing items for in-room tea and coffee.
Overall Experience
9.05
Overall positive experiences with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:21

Property Description

Modern Fitness Centre

Non-Smoking Rooms with Amenities

Convenient Downtown Location

Book your stay now at Pantages Hotel Toronto Centre, just steps away from Toronto Eaton Centre and Yonge-Dundas Square. Enjoy our modern fitness centre, non-smoking rooms with flat-screen TVs, Keurig coffee, and free local calling. Explore Toronto's financial district, only a short walk from our convenient location.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

A 6% hotel service fee is charged to the room rate and includes the following:

• In room Keurig coffee and tea
• Use of Business Center
• Use of Fitness Room
• Local phone calls

Special cancellation policies apply for bookings of 8 or more rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for CAD 10 per person per night when using an existing bed.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 2370 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.05
L
L solo_traveller us
10
Amazing rooms and Location
Pros:

Beautiful rooms and great location to the Eaton Center.

Cons:

N/A

2026-07-04 via Nuitee
M
Mairghread family_with_children ca
10
Perfect - safe, clean, great location
Pros:

We had a mix up (arrived on Friday for a Sunday booking) and they were sold out. Front Desk staff helped find an equivalent room nearby and negotiated a better price. We ended up coming back for the Sunday!

2026-07-03 via Nuitee
D
Dmitriy couple kz
8
2026-07-02 via Nuitee
L
Luca solo_traveller pt
8
2026-06-29 via Nuitee
J
Jasmine family_with_children ca
10
2026-06-29 via Nuitee
A
Axel solo_traveller de
8
2026-06-29 via Nuitee
R
Rima solo_traveller ca
10
Pros:

Staff was amazing and helpful

Cons:

Rooms can use some love

2026-06-29 via Nuitee
I
Ibrahima solo_traveller ca
10
2026-06-28 via Nuitee
F
Francesco solo_traveller lu
10
Pros:

We stayed on the 17th floor in a Pantages Signature King Suite. Everything was perfect: spacious, cozy, and modern.
The staff were very kind and welcoming. The location is very convenient, just a short walk from Eaton Centre.
I would definitely recommend this place.

2026-06-28 via Nuitee
M
Maree solo_traveller au
10
Pros:

Restaurant and bar were handy and food and staff lovely.

2026-06-28 via Nuitee
M
Miguel solo_traveller ca
9
2026-06-27 via Nuitee
S
Sarah couple gb
8
Great stay in Toronto
Pros:

The room was well equipped and clean. Great location for exploring Toronto

Cons:

Nothing

2026-06-27 via Nuitee
J
James couple gb
8
Excellent just what we needed, great value
Pros:

Excellent city hotel. Gave us an upgraded room too. Really good room

Cons:

Only issue was room was very hot, could it get the ac to cool

2026-06-27 via Nuitee
D
DAVID solo_traveller ca
10
Pros:

Great location. Staff very friendly, helpful. Large comfortable room.

2026-06-27 via Nuitee
S
Sarah Louise solo_traveller ie
10
Pros:

Very Spacious room fitting family of four (3 adults and a teenager). Spotless. Equipped with toaster, coffee machine, fridge freezer, hot plate and microwave. 4 cups, plates, bowls, glasses. Full cutlery. Cooking utensils, pots, pans, ice bucket available upon request. Arrived in moments.
Plenty of storage space, TV, dining table and chairs, Aircon and the most comfy beds. Housekeeping arrived daily.
Staff were exceptionally courteous and professional. Very helpful and kind Into the bargain.
Bar only opens at 4.30pm with limited draught beers but it is a quite area. WiFi was great.
There is a 24 hour diner on the corner. Frans restaurant which became our go to, although breakfast is available in the hotel.
My son used the gym facilities. He was happy enough with equipment on site.
Location was great and on the quieter side off Dundas square.

Cons:

Imagine.....the only slightest bugbear was the remote for our TV in Room 1712 was likely a universal rather than Samsung and it was frustrating to change TV channel or volume but this is really scrapping the barrel.

2026-06-23 via Nuitee
J
JackP0029 Family
10
Five stars
Pros:

An absolute pleasure. From the moment of check in to the handing back our keycards at the end of our stay, we were treated like royalty. Any request we had was met swiftly and with a smile at all times. The view was impeccable, the amenities were phenomenal and overall the staff made the trip for me. The gymnasium was perfectly quite with a vast amount of equipment; appropriate for both newcomers and seasoned lifters.

The location was central to everything, including Franz next door which allows for an early morning breakfast and a late night feast. The bar and lounge were lovely and allowed for a wind down after long days of travelling. Furthermore, cleaning staff weren't banging down the door early in the morning but rather at an appropriate and respectable hour.

Particularly, I found Paul very helpful with any and all queries that I had, such as requesting more cutlery or cooking appliances and more. I couldn't rate this hotel higher, a beautiful place.

2026-06-22 via Tripadvisor
1
155ernsta Couples
10
All fine
Pros:

Very good Service provided by James at reception - Tks

2026-06-21 via Tripadvisor
K
kelvino1010 Solo travel
10
Great hotel, great location.
Pros:

Amazing hotel, superb staff. Spent 3 nights at the Pantages and wouldn’t recommend anywhere else. Conveniently located beside Dundas Square and Eaton Centre. Big bright rooms, decent gym, and a great breakfast bar. Special shoutout to Pella, Ghali, James and Shirley for their amazing hospitality. Will definitely be back.

2026-06-20 via Tripadvisor
J
Joseph couple au
9
Would stay again
Pros:

Clean and close to attractions

2026-06-17 via Nuitee
R
Rezanur solo_traveller us
10
2026-06-16 via Nuitee