Pantages Hotel Toronto Centre

Hotels
8.7 (2357 reviews)
200 Victoria Street , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Unclean glassware
Delayed security deposit
Limited amenities

Categories

Cleanliness
7.88
Some reviews mentioned unclean glassware in the room but overall sentiments were positive regarding cleanliness.
Service
9.35
Multiple reviews praised the staff for being friendly, helpful, and accommodating.
Location
9.39
Many guests appreciated the excellent central location for shopping and theaters.
Room Quality
8.84
Most reviews highlighted the spacious, clean, and comfortable rooms.
Amenities
8.37
Some amenities lacked, such as room service and adequate kitchen supplies.
Value for Money
8.83
Room rates are justified by comfort and location, though some costs were delayed.
Food and Beverage
7.88
Reviewers mentioned issues with missing items for in-room tea and coffee.
Overall Experience
9.05
Overall positive experiences with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:21

Property Description

Modern Fitness Centre

Non-Smoking Rooms with Amenities

Convenient Downtown Location

Book your stay now at Pantages Hotel Toronto Centre, just steps away from Toronto Eaton Centre and Yonge-Dundas Square. Enjoy our modern fitness centre, non-smoking rooms with flat-screen TVs, Keurig coffee, and free local calling. Explore Toronto's financial district, only a short walk from our convenient location.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

A 6% hotel service fee is charged to the room rate and includes the following:

• In room Keurig coffee and tea
• Use of Business Center
• Use of Fitness Room
• Local phone calls

Special cancellation policies apply for bookings of 8 or more rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for CAD 10 per person per night when using an existing bed.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 2357 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.05
S
SINODREAM solo_traveller ng
10
2026-06-13 via Nuitee
G
Grace solo_traveller ca
8
Pros:

Proximity to hospital

Cons:

Price jump for soccer

2026-06-12 via Nuitee
E
Elizabeth solo_traveller ca
10
2026-06-08 via Nuitee
N
NYSashaNY Family Palo Alto, California
10
Great hotel, service and location
Pros:

We had a great stay during our recent visit to Pantages hotel. This was our second stay here, and we chose it again because we fully enjoyed our experience the first time.
The hotel is in a central location, very close to the main shopping center, It has its own restaurant. There are many other dining options nearby. We liked having a laundry and a dryer machine in our room, which was very convenient during our stay.
There was an unexpected issue with the hot water during our stay, and we had to take cold showers. But the hotel management was kind enough and offered a complimentary breakfast voucher to us. This was very nice of them. We enjoyed our breakfast, which was well prepared and nicely served.
The room was clean, comfortable, and had its own charm. The staff were friendly and accommodating. They also had a storage room where we were able to keep our luggage since we arrived before check-in time. The hotel now works with Air Canada miles program and you are able to earn a few miles when staying at Pantages hotel.
Overall, we had a very enjoyable experience and would definitely choose this hotel again on our next visit to Toronto. I highly recommend it to anyone visiting the city.

2026-06-01 via Tripadvisor
F
Florian solo_traveller ca
9
2026-06-01 via Nuitee
C
Curtis solo_traveller us
9
Great value and I will choose this Hotel again
Pros:

The location was great
The room was spacious
The bed was comfortable
The Dining room and Bar was excellent
The Staff was super

Cons:

The TV was erratic and not functioning as well
A Fire alarm went off several times

2026-05-29 via Nuitee
R
risaak Family Winnipeg, Manitoba
10
visiting from the peg
Pros:

this is our third time staying at the pantages and we love it here! the staff is always very friendly and accommodating! the location is great for all our vacation events! easton’s centre and the ttc to union centre etc. would highly recommend this hotel! shout out to james who checked us in!

2026-05-25 via Tripadvisor
C
cdandoy Solo travel Gilbert, Arizona
10
Nice!
Pros:

Had a great 2 night stay at this hotel. It was easy to check in. Room was clean and comfortable. It was a good size room and bed. Would stay again. Love the diner right next door.

2026-05-25 via Tripadvisor
A
andrewlD2561HS Couples
10
Great location for exploring downtown Toronto
Pros:

Great location for exploring downtown Toronto, 2 minutes walk to the nearest subway entrance. Theatre close by was a bonus.
Reception and bar staff were very friendly and helpful throughout our stay. Food and drinks in the bar were good, not a huge menu but what was there was very good and presented well. Room was larger than expected and clean. Nice large comfortable bed.

2026-05-24 via Tripadvisor
S
Stephen couple us
8
Everything from the location to the staff was on point!
Pros:

Location is excellent!

Cons:

NA

2026-05-24 via Nuitee
H
helihottie Family
10
Beyond expectation.
Pros:

The hotel is lovely. Great location. Nice roomy rooms. Super shower. Nice decor. Good food. But what this hotel gets absolutely spot-on is the personal touch. They knew my name. Knew it was my mum's bday. Often wished her a happy birthday even after check out when we came to fetch our bags. Made her feel like a million bucks. And that's worth everything. I will be back and I will tell everyone.

2026-05-20 via Tripadvisor
T
Teresa couple ca
10
Couldn’t have picked a better spot for our needs. Will definitely stay again!
Pros:

Very clean and comfortable hotel. Very quiet. Super friendly and helpful staff. Restaurant was delicious- we had breakfast and it was so good! Ideal location just steps away from Massey hall and eaton centre. Would definitely stay again!

Cons:

Loved everything

2026-05-17 via Nuitee
N
Nunn couple gb
9
2026-05-16 via Nuitee
S
staciew613 Couples
10
Honeymoon stay
Pros:

The experience has been amazing the staff is amazing, we have had a great experience and the hotel was lovely, staff took time out to talk to us and looked after us while we stayed there and we have a great honeymoon, all staff are great but we have made a friends for life and thats James and paul😀

2026-05-13 via Tripadvisor
M
Maureen solo_traveller us
9
Great place!
Pros:

Just around the corner from Massey Hall and a nice walk to Scotiabank arena. Close to so much, I worked out of my room for 3 days, it was perfect. Staff were all lovely.

2026-05-11 via Nuitee
J
jodiecS2592PV Couples
10
Perfect
Pros:

Amazing getaway in this beautiful hotel. Lovely rooms, friendly staff, overall wonderful experience. Special shout out to Pella at the front desk for being so awesome! Can't wait to see you again!

2026-05-10 via Tripadvisor
N
Navigate567439 Family
10
Excellent service. Highly recommend
Pros:

We had a wonderful stay at Pantages Hotel in Toronto. The location was perfect as it was close to great restaurants, shopping, and everything we wanted to explore downtown. The hotel itself was clean, comfortable, and stylish, with a relaxing atmosphere that made our visit feel special.

The staff were friendly, welcoming, and helpful throughout our stay, which really added to the experience. Our room was spacious, well-kept, and very comfortable. We would happily stay here again and would recommend Pantages Hotel to anyone visiting Toronto.

2026-05-08 via Tripadvisor
G
G6915KDdavidw Couples
10
Top class stay at the Pantages Hotel Toronto.
Pros:

We recently stayed at the Pantages Hotel in Toronto and thought it was excellent from start to finish. The hotel is in a fantastic downtown location, close to everything, and the room was absolutely top notch — modern, spotless, comfortable, and very quiet.
A special mention has to go to James the concierge, who really made our stay even better. He was extremely welcoming from the moment we arrived, took the time to explain everything about the hotel, recommended some great places to eat, and even booked taxis for us when needed.
When our flight was rescheduled to later in the day, James kindly arranged an extended checkout time for us, which took a lot of stress away. He also organised our taxi to the airport. Nothing was too much trouble for him, and his excellent customer service really stood out.
We would definitely stay here again and highly recommend the Pantages Hotel to anyone visiting Toronto.

2026-05-07 via Tripadvisor
S
Shaun solo_traveller au
8
Close to everything- great location
Pros:

Great location close to Subway and shops. Staff were great would stay here again!

2026-05-05 via Nuitee
S
shannoncrealty Family
10
Wonderfully unforgettable stay!
Pros:

Well located, clean, wonderfully comfortable beds and linens but the icing on the cake was Pella. We were having a family reunion, three siblings and our spouses. Pella ensured our experience was precious, unforgettable, and truly perfect! She went way above and beyond. We would absolutely return!!! Paul the concierge was also extremely helpful. An excellent stay!

2026-05-02 via Tripadvisor