Bastion Hotel Haarlem Velsen

Hotels
•
Bastion Hotels
7.6 (1158 reviews)
Vlietweg 20 , Santpoort-Noord , nl
+31 23 538 7474

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Convenient location
Cons:
Issues with cleanliness of bathrooms
Gym facilities not fully operational
Communication on services could be better

Categories

Cleanliness
6.86
Some reviews indicated cleanliness was an issue, particularly in bathrooms.
Service
8.33
Multiple mentions of friendly and helpful staff.
Location
8.37
General sentiment highlighted convenience and accessibility.
Room Quality
7.82
Rooms were described as spacious and comfortable with good facilities.
Amenities
7.35
Amenities like the gym were mentioned negatively; however, the presence of good breakfast and additional services balanced the feedback.
Value for Money
7.31
Some views on pricing suggest it may not be justified, but positive room and service experiences helped offset this.
Food and Beverage
7.36
Breakfast received positive remarks, but critiques on the quality and value impacted overall scoring.
Overall Experience
7.43
General sentiment leaned towards being a decent stay with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:42

Property Description

Luxurious Accommodation: The Bastion Hotel Haarlem Velsen provides a 24-hour front office and comfortable rooms, ensuring a seamless stay for all guests.

Culinary Delights: Indulge in a variety of dishes from the à la carte menu at the atmospheric restaurant, catering to diverse palates and preferences.

Relaxation and Connectivity: Unwind in the cozy hotel bar or lounge equipped with an LCD television and air-conditioning. Stay connected with free wireless internet throughout the hotel and complimentary computer access in the lobby.

Book your stay at The Bastion Hotel Haarlem Velsen now to experience a perfect blend of comfort, convenience, and hospitality.

Important information:

After booking, the accommodation will send you payment instructions including a link to a secure payment environment. A reservation is final once payment has been processed.

Guests are required to present a valid photo ID and credit card used to make the reservation upon check-in

For reservations of more than 9 rooms, group conditions apply and additional surcharges may apply. Please contact Bastion Hotels for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1158 reviews
Cleanliness: 6.86
Service: 8.33
Location: 8.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 7.43
T
Thorsten • couple • de
1
Fraud. Take care it is fraud.
Pros:

Fraud. Take care it is fraud.

Cons:

Fraud. Take care it is fraud.

2026-07-25 • via Nuitee
F
Florian • family_with_children • de
2
Avoid if possible
Pros:

Bed comfy

Cons:

WORST hotel experience ever. Avoid if possible. Examples: hotel overcharged and did not stick to the legally binding contract with booking.com. Hotel staff admitted to had initially given us a knowingly defect room in summer (no working AC, no opportunity to open window); room change necessary but carrying luggage and baby bed not supported over 2 floors. Hotel has only one baby chair for the whole hotel available. Coffee machine had flashing maintenance signal.

2026-07-22 • via Nuitee
G
Geert • solo_traveller • nl
9
2026-07-21 • via Nuitee
V
Vera • solo_traveller • nl
9
Afstandsbediening zonder handleiding
Pros:

De rust en het ligt lekker centraal.

Cons:

Ik kon de televisie niet gemakkelijk bedienen

2026-07-21 • via Nuitee
A
Arco • couple • nl
7
Oke
Pros:

Locatie

Cons:

Kleine en krappe badkamer

2026-07-16 • via Nuitee
H
HANS-Paul • solo_traveller • de
8
Pros:

Ruhige Lage,

Cons:

Ladestation nicht nutzbar mit Kreditkarte

2026-07-14 • via Nuitee
A
AIKATERINI • solo_traveller • gr
9
2026-07-14 • via Nuitee
P
Patrick • couple • be
8
2026-07-13 • via Nuitee
G
Gabriel • couple • nl
8
Pros:

Super vriendelijk personeel. Absoluut niets op aan te merken.

2026-07-13 • via Nuitee
C
Corey • solo_traveller • nl
7
Bezoek na een feestje
Pros:

Ik vond de kamer lekker ruim en netjes.

Cons:

De lobby oogt wat oud, funtioneerd prima maar komt een beetje apart over.

2026-07-12 • via Nuitee
M
Maria Stoyneva • solo_traveller • nl
8
Pros:

Very clean, friendly staff, comfort beds, very good location,airco and very big nuce tv.

Cons:

The shower water was not hot enough. It was just a little warm water but for a shower it was rather cold.

2026-07-12 • via Nuitee
G
GUSTAVE • extended_group • fr
10
on reviendra
Pros:

Super clim, super douche , très calme avec une bonne literie

2026-07-12 • via Nuitee
A
Anna • couple • ua
10
2026-07-11 • via Nuitee
B
Boy • couple • nl
1
Slecht
Cons:

Wij verbleven één nacht in dit hotel, maar helaas viel het verblijf erg tegen. Bij aankomst bleek de airconditioning op onze kamer niet te werken. Bij de receptie kregen we te horen dat dit al enkele dagen bekend was, maar wij waren hierover vooraf niet geïnformeerd. Er was geen andere kamer beschikbaar.

Als tijdelijke oplossing kregen we drie kleine ventilatoren, maar desondanks liep de temperatuur op de kamer op tot 29,5°C. Tijdens een hittegolf is dat niet acceptabel, zeker niet voor een kamer van €220 per nacht. We hadden verwacht vooraf geïnformeerd te worden, zodat we zelf de keuze hadden kunnen maken om een ander hotel te boeken.

Daarnaast hebben we na ons verblijf contact opgenomen met het hotel om onze klacht kenbaar te maken. Helaas hebben we tot op heden geen enkele reactie ontvangen, wat wij erg teleurstellend vinden.

Het personeel bij de receptie was vriendelijk, maar de communicatie vanuit het hotel en de afhandeling van de klacht laten wat ons betreft te wensen over. Daarom kunnen wij dit verblijf helaas niet aanbevelen.

2026-07-09 • via Nuitee
G
Garmt • solo_traveller • nl
8
Verrassend goed!
Pros:

Value for money: ruime kamer, nette badkamer, goed werkende airco, keurig ontbijt (met op verzoek een speciaal gemaakt omeletje!)

Cons:

Vrijwel niets… alleen beetje donker in de douche, lampje moet vervangen worden

2026-07-09 • via Nuitee
H
Helena • couple • be
7
Cons:

Kamer 137. Rode gordijnen stuk lossen ! Poetsvrouw ziet niks .. ik schrik , niet alles in orde is ! 😳

2026-07-08 • via Nuitee
M
Melinda • couple • au
7
Pros:

Most staff were friendly and the room was a decent size

Cons:

Air conditioner was not working and breakfast finished to early so missed out most days

2026-07-02 • via Nuitee
H
Hendrik-Jan • solo_traveller • nl
7
Kan er allemaal net mee door
Pros:

Ontbijt was goed en bed lag lekker plus goede airco, lekkere koele kamer

Cons:

Krappe badkamer met een kleine douchecel opening. Nergens plek voor de shampoo mini flesjes….Het koffiezetapparaat werkt maar minder dan voor de helft, echt een onding.

2026-07-02 • via Nuitee
S
Shasivar Dumnica • solo_traveller • de
8
2026-07-01 • via Nuitee
S
smith • couple • gb
10
Pros:

Excellent parking
Very comfortable bed
Felt secure as needed keycard to access hallways

Cons:

Cleaners didn’t clean our room but was quickly resolved

2026-06-30 • via Nuitee