Bastion Hotel Heerlen

Hotels
Bastion Hotels
7.4 (1198 reviews)
In de Cramer 199 , Heerlen , nl

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Aged facilities

Categories

Cleanliness
6.65
Some guests reported that the hotel was not very clean, with issues noted in reviews.
Service
8.15
The staff received positive remarks for being friendly and helpful, providing a good service experience.
Location
7.65
Conveniently located next to the highway, making it easy to access, but lacking ambiance.
Room Quality
7.15
Rooms were described as generally satisfactory but in need of updates and improvements.
Amenities
7.15
Basic amenities were provided, but some guests noted a lack of certain expected features, like a hairdryer.
Value for Money
8.15
Guests felt that the price-point was reasonable for what was offered, contributing to overall satisfaction.
Food and Beverage
6.65
Mixed reviews on food quality; breakfast was decent, but other dining options lacked flavor and variety.
Overall Experience
7.65
Overall experience was positive, with some reservations about cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:51

Property Description

Convenient Location: Situated northwest of Heerlen, Bastion Hotel Heerlen provides easy access to both Maastricht and Aken.

Comfort and Dining: Enjoy a 24-hour front office, cozy rooms, and a diverse selection of dishes from the à la carte menu in the inviting restaurant.

Relaxation and Connectivity: Unwind in the welcoming hotel bar or lounge, equipped with LCD TVs and comfortable lounge chairs. Stay connected with free Wi-Fi throughout the hotel and make use of the complimentary computer with internet access in the lobby.

Ready to experience comfort, convenience, and relaxation at Bastion Hotel Heerlen? Book your stay now!

Important information:

Guests are required to present a valid photo ID and credit card upon check-in.

For reservations of more than 9 rooms, group conditions apply and additional surcharges may apply. Please contact Bastion Hotels for details.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Location

Guest Reviews

7.4
Based on 1198 reviews
Cleanliness: 6.65
Service: 8.15
Location: 7.65
Room Quality: 7.15
Amenities: 7.15
Value for Money: 8.15
Food and Beverage: 6.65
Overall Experience: 7.65
S
Sjoerd solo_traveller nl
7
Prima voor kort zakelijk verblijf
Pros:

Fijne locatie, receptie en ontvangst, mogelijkheid eten en drinken, parkeren voor de deur

Cons:

Kamer was erg donker en gehorig, met name het klappen van andere kamerdeuren dreunde erg door. Bovendien geluid van tv en praten van kamer naast mij.

2026-08-27 via Nuitee
D
Dorota Sitnik solo_traveller pl
6
2026-08-25 via Nuitee
H
Heidy solo_traveller us
5
I chose this hotel again for its location
Pros:

Location

Cons:

Amenities very Basic

2026-08-24 via Nuitee
H
HJF solo_traveller nl
6
2026-08-23 via Nuitee
G
Gerhardus family_with_children nl
6
Enigszins teleurstellend, het geld niet waard.
Pros:

Locatie was voor ons de reden dat we voor Bastion Heerlen kozen.

Cons:

De tussendeur/branddeur in het midden van de gang ging steeds met een klap dicht. Er waren geen handdoeken op mijn kamer, de kamer was niet brandschoon (achter de prullenbak lag vuil, in de douche lag nog shampoo van de vorige gebruiker, etc). Ook de deur naar het toilet/douche op mijn kamer ging met r]veel kabaal open en vooral dicht. De laadpaal voor de EV leek te werken, maar in de ochtend niets opgeladen (ook die van de auto naast de onze).

2026-08-23 via Nuitee
C
Cemal Yener solo_traveller nl
7
2026-08-22 via Nuitee
M
Mcdonagh solo_traveller gb
1
2026-08-17 via Nuitee
M
Mahyar solo_traveller nl
5
2026-08-13 via Nuitee
G
Guus couple nl
1
2026-08-13 via Nuitee
E
Erik solo_traveller nl
7
2026-08-12 via Nuitee
R
richard solo_traveller nl
8
2026-08-11 via Nuitee
V
Victoriya couple ru
2
Pros:

Кофемашина

Cons:

Далеко от деревни, грязные матрасы, отель на трассе, шумно. При бронировании два взрослых и ребенок настояли на втором номере, в один не поселили, пришлось переплачивать и разделиться семье. Фена чайника нет, очень жарко и пыльно.

2026-08-10 via Nuitee
H
Henk van den Hoff solo_traveller nl
6
2026-08-10 via Nuitee
N
Nadia extended_group gb
7
Comfy beds for a weekend attending IBE festival. Only 5 mins away from the venue by Uber.
Pros:

Jukebox and garden.

Cons:

No aircon and the vending machine didn't work.

2026-08-10 via Nuitee
I
Ico solo_traveller nl
7
Het was dat ik niets anders zo snel kon vinden anders was ik weggegaan
Pros:

Dicht bij mijn werk

Cons:

Kleine kamers geen airco. Oude kamers. Zeer warm.

2026-08-10 via Nuitee
S
Salvatore solo_traveller it
6
2026-08-10 via Nuitee
Германюк solo_traveller nl
9
2026-08-09 via Nuitee
I
Inge solo_traveller nl
7
2026-08-07 via Nuitee
N
Naod couple ca
8
2026-08-07 via Nuitee
F
Fransien solo_traveller nl
5
2026-08-04 via Nuitee