Bastion Hotel Heerlen

Hotels
•
Bastion Hotels
7.4 (1128 reviews)
In de Cramer 199 , Heerlen , nl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Aged facilities

Categories

Cleanliness
6.65
Some guests reported that the hotel was not very clean, with issues noted in reviews.
Service
8.15
The staff received positive remarks for being friendly and helpful, providing a good service experience.
Location
7.65
Conveniently located next to the highway, making it easy to access, but lacking ambiance.
Room Quality
7.15
Rooms were described as generally satisfactory but in need of updates and improvements.
Amenities
7.15
Basic amenities were provided, but some guests noted a lack of certain expected features, like a hairdryer.
Value for Money
8.15
Guests felt that the price-point was reasonable for what was offered, contributing to overall satisfaction.
Food and Beverage
6.65
Mixed reviews on food quality; breakfast was decent, but other dining options lacked flavor and variety.
Overall Experience
7.65
Overall experience was positive, with some reservations about cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:51

Property Description

Convenient Location: Situated northwest of Heerlen, Bastion Hotel Heerlen provides easy access to both Maastricht and Aken.

Comfort and Dining: Enjoy a 24-hour front office, cozy rooms, and a diverse selection of dishes from the à la carte menu in the inviting restaurant.

Relaxation and Connectivity: Unwind in the welcoming hotel bar or lounge, equipped with LCD TVs and comfortable lounge chairs. Stay connected with free Wi-Fi throughout the hotel and make use of the complimentary computer with internet access in the lobby.

Ready to experience comfort, convenience, and relaxation at Bastion Hotel Heerlen? Book your stay now!

Important information:

Guests are required to present a valid photo ID and credit card upon check-in.

For reservations of more than 9 rooms, group conditions apply and additional surcharges may apply. Please contact Bastion Hotels for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1128 reviews
Cleanliness: 6.65
Service: 8.15
Location: 7.65
Room Quality: 7.15
Amenities: 7.15
Value for Money: 8.15
Food and Beverage: 6.65
Overall Experience: 7.65
K
Kadir Rıza • couple • tr
7
2026-05-22 • via Nuitee
M
Marco • couple • ch
8
Pros:

Freundliches Personal, die Lage ist gut da im Grünen, unkompliziert.

Cons:

Zimmer werden nur gemacht wenn man fragt.

2026-05-20 • via Nuitee
P
Peter • solo_traveller • nl
8
2026-05-18 • via Nuitee
R
Remco • solo_traveller • nl
10
2026-05-18 • via Nuitee
M
Mihaita • couple • ro
10
Pros:

Personal ok

Cons:

Totul a fost în regulă

2026-05-18 • via Nuitee
M
Margarita • solo_traveller • nl
8
Heerlijk 3 nachten uitgerust en van hieruit Limburg verkend. Perfect.
Pros:

Personeel is heel lief, correct en behulpzaam.
Ontbijt heel goed en menukaart gevarieerd en goed.
Locatie goed als uitval basis voor toerisme.

Cons:

Het is geen tegenvaller maar een puntje van verbetering...
Hotel viert 40 jaar bestaan dit jaar!. Mooie gelegenheid voor een opfris beurt voor de receptie,restaurant en sommige kamers?.

2026-05-17 • via Nuitee
V
van Rijn • couple • nl
9
2026-05-16 • via Nuitee
M
Maarten • solo_traveller • nl
4
Matig
Cons:

Badkaner en toilet roken niet fris
Als je 18,50 vraagt voor een ontbijt en het brood oud proeft vind ik dat zeer matig.

2026-05-13 • via Nuitee
M
Martis • couple • bq
8
Relaxed en gezellig.
Pros:

ontbijt was lekker en snel geserveerd.

Cons:

Toilet geur..

2026-05-12 • via Nuitee
K
Krone • family_with_children • nl
8
Pros:

Ligging, fijne bedden.

2026-05-11 • via Nuitee
J
J • solo_traveller • nl
6
Matig
Pros:

Locatie

Cons:

Gedateerd. Kleine kamers,er mag wel t een en ander opgeknapt worden.

2026-05-09 • via Nuitee
J
johannes marius • solo_traveller • nl
8
2026-05-08 • via Nuitee
I
ingrid • extended_group • nl
7
Prima verblijf voor een enkele nacht
Pros:

Het bed was prima. Het ontbijt was boven verwachting.
Het was gelukkig schoon.

Cons:

Er is een lastige toegangsdeur twee maal om binnen te komen met je bagage. Er is geen lift. Er zijn te weinig parkeerplaatsen.
Ik kreeg eerst een kamer toegewezen welke niet schoongemaakt was. Daarna kreeg ik een andere kamer. Met excuses, dus helemaal goed.

2026-05-08 • via Nuitee
M
Mohammed Mazem Mohammed • solo_traveller • nl
7
2026-05-08 • via Nuitee
J
Jay • couple • nl
9
I stayed with my kids we ate breakfast the place n staff was amazing and we enjoyed every mij of it
Pros:

It was great n delicious

Cons:

Cant think of snything

2026-05-06 • via Nuitee
V
Van Leeuwen • couple • nl
8
2026-05-05 • via Nuitee
M
Mihaita • couple • ro
10
Pros:

Proprietatea OK

Cons:

A fost OK totul

2026-05-04 • via Nuitee
M
Mohamed • solo_traveller • nl
1
Niet fijn
Pros:

Helemaal niks

Cons:

De hotel stonk en was totaal niet hygienische lakens stonken ook

2026-05-04 • via Nuitee
E
EefjeW • solo_traveller • nl
7
Kon beter voor die prijs.
Pros:

2 goede stoelen, grote tv.

Cons:

De lamp zat onder een laag stof en spinnenraggen aan het plafond. Mevrouw aan de receptie zag er niet erg representatief uit, maar ze was wel aardig.

2026-05-03 • via Nuitee
C
CONWAY • solo_traveller • us
9
Pros:

The customer service and food was superb

2026-05-03 • via Nuitee