Bastion Hotel Heerlen

Hotels
•
Bastion Hotels
7.4 (1205 reviews)
In de Cramer 199 , Heerlen , NL
+31 45 575 4540

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Aged facilities

Categories

Cleanliness
6.65
Some guests reported that the hotel was not very clean, with issues noted in reviews.
Service
8.15
The staff received positive remarks for being friendly and helpful, providing a good service experience.
Location
7.65
Conveniently located next to the highway, making it easy to access, but lacking ambiance.
Room Quality
7.15
Rooms were described as generally satisfactory but in need of updates and improvements.
Amenities
7.15
Basic amenities were provided, but some guests noted a lack of certain expected features, like a hairdryer.
Value for Money
8.15
Guests felt that the price-point was reasonable for what was offered, contributing to overall satisfaction.
Food and Beverage
6.65
Mixed reviews on food quality; breakfast was decent, but other dining options lacked flavor and variety.
Overall Experience
7.65
Overall experience was positive, with some reservations about cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:51

Property Description

Convenient Location: Situated northwest of Heerlen, Bastion Hotel Heerlen provides easy access to both Maastricht and Aken.

Comfort and Dining: Enjoy a 24-hour front office, cozy rooms, and a diverse selection of dishes from the à la carte menu in the inviting restaurant.

Relaxation and Connectivity: Unwind in the welcoming hotel bar or lounge, equipped with LCD TVs and comfortable lounge chairs. Stay connected with free Wi-Fi throughout the hotel and make use of the complimentary computer with internet access in the lobby.

Ready to experience comfort, convenience, and relaxation at Bastion Hotel Heerlen? Book your stay now!

Important information:

Guests are required to present a valid photo ID and credit card upon check-in.

For reservations of more than 9 rooms, group conditions apply and additional surcharges may apply. Please contact Bastion Hotels for details.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Location

Guest Reviews

7.4
Based on 1205 reviews
Cleanliness: 6.65
Service: 8.15
Location: 7.65
Room Quality: 7.15
Amenities: 7.15
Value for Money: 8.15
Food and Beverage: 6.65
Overall Experience: 7.65
M
Michel • solo_traveller • nl
7
Pros:

Ontbijt

2026-09-13 • via Nuitee
S
Serhii • couple • ua
9
2026-09-13 • via Nuitee
M
Michael • couple • gb
3
All we did was sleep there. There was nothing to do to keep us there.
Pros:

The room was comfortable and the staff were amenable. The meal we had was adequate.

Cons:

Putting a vacuum cleaner over the place and cleaning it up was not done. There was detritus in the hallway that was there for the 3 nights we stayed there. The patio area was full of cigarette ends and weeds that had not been swept or cleaned, it seemed for a very long time. There was no availability of tea in our room, we had a coffee maker which was nice if you like coffee (and it had not been cleaned out). Your description of this hotel that you were in the City Centre and it isn't, which meant we could not get public transport to where we wanted to go.

2026-09-13 • via Nuitee
E
Eric • solo_traveller • be
9
2026-09-13 • via Nuitee
P
Peter • couple • gb
3
There is no lifts rooms very small
Pros:

Very old

Cons:

No lifts

2026-09-08 • via Nuitee
S
Stephan • couple • nl
7
2026-09-07 • via Nuitee
M
Marjan • family_with_children • nl
3
2026-09-07 • via Nuitee
A
Angie • solo_traveller • de
6
Pros:

Personal sehr freundlich und hilfsbereit
Lage ist sehr gut

Cons:

Schon bisschen veraltet man hört einfach alles

2026-09-07 • via Nuitee
M
Márta • couple • hu
10
2026-09-05 • via Nuitee
W
Willem • solo_traveller • nl
9
prima
Pros:

ontbijt was goed matras ook goed eten goed

Cons:

douche iets te klein voor mij

2026-09-03 • via Nuitee
C
Chris • couple • nl
5
Kamer wel schoon en bed was prima
Pros:

Ontbijt matig. Locatie matig

Cons:

Vooral sanitair was matig. Konden ons niet wassen, tandenpoetsen en scheren. Wasbak afvoer volledig verstopt. Koffie zetter kapot. Koelkast matig.

2026-09-01 • via Nuitee
F
Frida • couple • se
8
2026-09-01 • via Nuitee
N
Nikita • couple • de
9
2026-09-01 • via Nuitee
R
Rudi • couple • nl
5
Niet voor herhaling vatbaar
2026-08-31 • via Nuitee
S
Sjoerd • solo_traveller • nl
7
Prima voor kort zakelijk verblijf
Pros:

Fijne locatie, receptie en ontvangst, mogelijkheid eten en drinken, parkeren voor de deur

Cons:

Kamer was erg donker en gehorig, met name het klappen van andere kamerdeuren dreunde erg door. Bovendien geluid van tv en praten van kamer naast mij.

2026-08-27 • via Nuitee
D
Dorota Sitnik • solo_traveller • pl
6
2026-08-25 • via Nuitee
H
Heidy • solo_traveller • us
5
I chose this hotel again for its location
Pros:

Location

Cons:

Amenities very Basic

2026-08-24 • via Nuitee
H
HJF • solo_traveller • nl
6
2026-08-23 • via Nuitee
G
Gerhardus • family_with_children • nl
6
Enigszins teleurstellend, het geld niet waard.
Pros:

Locatie was voor ons de reden dat we voor Bastion Heerlen kozen.

Cons:

De tussendeur/branddeur in het midden van de gang ging steeds met een klap dicht. Er waren geen handdoeken op mijn kamer, de kamer was niet brandschoon (achter de prullenbak lag vuil, in de douche lag nog shampoo van de vorige gebruiker, etc). Ook de deur naar het toilet/douche op mijn kamer ging met r]veel kabaal open en vooral dicht. De laadpaal voor de EV leek te werken, maar in de ochtend niets opgeladen (ook die van de auto naast de onze).

2026-08-23 • via Nuitee
C
Cemal Yener • solo_traveller • nl
7
2026-08-22 • via Nuitee