Bannisters Port Stephens

Hotels
8.8 (1137 reviews)
147 Soldiers Point Road , Soldiers Point , au

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful location
Nice amenities
Cons:
Cleanliness issues
Room quality concerns
Parking difficulties

Categories

Cleanliness
8.51
Multiple reviews mention poor room conditions and cleanliness issues.
Service
9.48
Staff were consistently praised for their helpfulness and attentiveness.
Location
9.52
Many reviews highlight the beautiful location and peacefulness.
Room Quality
7.97
Several reviews noted that the rooms were dated and had issues.
Amenities
9
Amenities like the pool and dining options are generally well-reviewed.
Value for Money
7.96
Some reviews indicate the cost may not match the perceived value.
Food and Beverage
9.01
Food received positive feedback, although some noted issues with breakfast service.
Overall Experience
8.98
Overall, guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:51

Property Description

Beachfront Accommodation with Luxurious Amenities

Outdoor Swimming Pool and Terrace
Indulge in the serene outdoor swimming pool or unwind on the terrace overlooking the breathtaking beachfront. Perfect spots to relax and soak up the sun during your stay.

Diverse Dining Options
Savor a delightful culinary experience at the on-site restaurant offering a variety of cuisines including Mexican, Pizza, and Seafood. Special dietary requests like vegetarian, dairy-free, and vegan meals are also catered to.

Comfortable Rooms with Spectacular Views
Enjoy air-conditioned rooms equipped with modern amenities such as a coffee machine, flat-screen TV, and a private balcony. Some rooms even offer mesmerizing sea views, ensuring a truly unforgettable stay.

Experience luxury and relaxation at Bannisters Port Stephens. Book now for an unforgettable beachfront getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for AUD 85 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1137 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 9
Value for Money: 7.96
Food and Beverage: 9.01
Overall Experience: 8.98
L
Ladda • couple • au
8
2026-05-30 • via Nuitee
J
Jane • couple • au
7
Enjoyable experience with friends for a landmark birthday.
Pros:

Location was good. All the required facilities were in the complex.

2026-05-30 • via Nuitee
M
Meredith • extended_group • gb
10
Pros:

The location and choice of restaurants

Cons:

Irritating that the EV charging was closest to the rooms which took up several bays and the only parking was down the bottom of the hill

2026-05-25 • via Nuitee
S
Stuart • couple • au
9
2026-05-25 • via Nuitee
R
Robert • solo_traveller • au
5
High hopes but we were left disappointed
Pros:

The view was beautiful

Cons:

The room felt dated and it had scuff marks on the bathroom walls. The bathroom felt dated, with mould in the tiles and silicone. The rainwater shower head was gross, it needed a good clean or better yet replaced. The towels and bedding need to be better quaility and there is no hand towel. The whole room and bathroom need updating, the carpet needs to go and the room and bathroom need fresh paint. Wooden hybrid floors with a rug would be far more practical, modern and clean and would add ambience to the room. The furniture styling was quite nice but its showing signs of wear and the mattress was really uncomfortable. I wouldn't stay here again unless it was updated. Its just not a room you could relax in. We also had dinner in the restaurant, the food was average bar the salmon sashimi and Rick Stein wine, it was over priced for the quality and flavour. The staff were lovely at the hotel and the restaurant.

2026-05-24 • via Nuitee
S
Shannon • couple • au
9
2026-05-23 • via Nuitee
L
Lauren • solo_traveller • au
10
2026-05-22 • via Nuitee
N
Nina • couple • au
6
2026-05-21 • via Nuitee
J
Jennifer • couple • au
10
2026-05-16 • via Nuitee
N
Nasser • couple • au
10
I would happily stay here again!
Pros:

I had a wonderful stay at this property. The place was clean, comfortable, and well-maintained, and the host was friendly and responsive throughout my visit. The pool area was relaxing and beautifully kept, the restaurant served delicious meals, and the staff were professional, welcoming, and attentive throughout my stay. Great location and overall a very pleasant experience.

Cons:

Only minor things such as the toilet brush and toilet door need attention.

2026-05-10 • via Nuitee
M
Mónica Carolina • couple • au
5
2026-05-08 • via Nuitee
S
Sam • solo_traveller • au
8
Good stay but could be better value for money
Pros:

The pool is amazing, food was great

Cons:

We paid extra for a sea view room which turned out to be ground level with a glimpse of water. When asked staff to change, they were not very helpful

2026-05-05 • via Nuitee
S
Serene • solo_traveller • au
7
Nice
Pros:

Amenities & pool area

Cons:

Room was quite dated, needed some TLC

2026-05-05 • via Nuitee
D
DAVID • couple • gb
6
Food and pool great --- room not so
Pros:

Rick Steins restaurant was as usual brilliant and the food wonderful ---- the pool area was also very good

Cons:

The room needs refurbishment. We have stayed at the Mollymook and Cornwall versions of Rick Steins establishments and this one needs to be updated in order to match those.

2026-05-04 • via Nuitee
D
Dougal • couple • au
4
Although we had a wonderful stay at banisters, I have to say it was probably due to our own excitement rather than the h
Pros:

The staff were great at reception and at the poolside.
We loved the decor, etc. Around the lobby and pool and felt relaxed and well looked after.

Cons:

The room had an overused smell about it as if it has been cleaned in a hurry, which was unpleasant.
The pillows were all hard, which for my partner was remarkably uncomfortable(my mistake was not to have asked at reception on her behalf for a change of pillows)
My biggest concern was probably the Bannister’s restaurant which was a poor quality especially for its high price. Because we’re eating on a public holiday the lobster fettuccine which I had was far too salty and the lobster had been overcooked and no doubt sitting around for too long before coming to the table I would’ve mentioned something to the kitchen but as my partner wished to pay for the meal, I felt it inappropriate to mention. The staff in the restaurant were great and attentive however behind the bar sounded like a bull in a China shop.

2026-04-28 • via Nuitee
C
Chris • couple • au
10
Highly recommend for a stay, the tacos were great as was the pub meal downstairs
Pros:

Fantastic location, great views, rooms and pool

Cons:

Couldn’t find any faults.

2026-04-28 • via Nuitee
T
Tracey • couple • au
8
Very nice experience.
Pros:

Excellent location, very friendly staff & clean .

Cons:

We had an ant problem in our bathroom .

2026-04-26 • via Nuitee
K
Kathryn • couple • au
9
2026-04-24 • via Nuitee
P
Petre • solo_traveller • au
9
Great location and facilities
Pros:

Location, friendly staff, great pool and staff.

Cons:

Found cochroach in room

2026-04-23 • via Nuitee
S
Sabina • couple • au
9
We had a lovely time, as always.
Pros:

On check in the lovely staff member happily found us a better room for a very good rate. We contacted room service at one time and the staff were so accomodating. Nothing was a problem and their response was immediate.

Cons:

On this trip, everything did seem a lot more expensive. We realise that current ecconomic times dictate this but as a couple of half retired / half part time work, we would be conservative on our next booking.

2026-04-21 • via Nuitee