Avani Gaborone Resort & Casino

Hotels
•
Avani Hotels & Resorts
8 (319 reviews)
Chuma Drive , Gaborone , BW

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly, helpful and named staff across reception, restaurant and conference teams
Excellent central location (close to stadium/airport, heart of the city) and pleasant gardens/views
Good amenities: spa, pool, lobby coffee shop and onsite bakery, shuttle service and strong conference operations
Comfortable beds and well-appointed new rooms reported by several guests
Many guests described an overall enjoyable stay and would recommend/return
Cons:
Intermittent internet/connectivity problems and slow hot water in some rooms
Plumbing/room maintenance issues (shower drainage into toilet, blocked sink, weak toilet flush)
Food & beverage shortages at the bar, limited a la carte options and occasional lack of vegetarian choices
Value concerns: unexpected extra charges compared to booking.com and poor exchange rate
Some rooms small and issues with pillows/comfort for a few guests

Categories

Cleanliness
7.5
Mixed comments: some guests praised general tidiness, but multiple mentions of cleanliness issues (blocked sink, shower drainage into toilet, minor cleanliness complaints).
Service
9.5
Strongly positive: numerous mentions of friendly, helpful staff and specific praise for reception, porters, shuttle drivers and conference team (named staff like Lilly, Conny, Marleen, Dineo, Kenanao).
Location
9
Consistently positive: described as central, close to stadium and airport, great garden/city location and easily accessible to attractions.
Room Quality
7.5
Mixed: many liked new/comfortable rooms and beds, but several guests reported small rooms, shower/toilet layout issues, pillow complaints and a few maintenance problems.
Amenities
8
Mixed but generally good: spa, pool, lobby shop, shuttle and conference facilities praised, offset by reports of bar/restaurant shortages and limited a la carte options.
Value for Money
6.5
Weaker score: explicit complaints about unexpected extra charges vs. booking.com, poor exchange rate and feelings of being overcharged by some guests.
Food and Beverage
7
Mixed feedback: praise for extensive breakfast menu and conference catering, but issues noted with monotony of breakfast, limited a la carte choices, occasional shortages and lack of some vegetarian options.
Overall Experience
9
Generally very positive: many guests said they enjoyed their stay, would return or recommend Avani despite some operational/food shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 23:59

Property Description

Luxurious Accommodation

Avani Gaborone Hotel & Casino, situated in the heart of the capital city, offers classic, air-conditioned rooms with modern amenities including a desk, sofa, and flat-screen satellite TV. Some rooms even feature a minibar for added convenience. The en-suite bathrooms are stocked with complimentary toiletries, ensuring a comfortable stay for guests.

Dining and Entertainment

Guests can indulge in a culinary journey at the hotel's various dining options. From the à la carte menu at Mahogany’s restaurant to the delicious carvery at Savuti Grill buffet-style restaurant, there is something to satisfy every palate. Additionally, the hotel houses several bars where guests can unwind with a wide selection of cocktails and beverages.

Recreational Facilities

The hotel offers a range of facilities for guests to enjoy, including a casino, outdoor swimming pool, tennis and squash court, children’s playground, and a business centre. For added convenience, the 24-hour front desk can arrange a complimentary airport shuttle upon request.

Book your stay at Avani Gaborone Hotel & Casino for a memorable and enjoyable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GBE

Location

Guest Reviews

8
Based on 319 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 6.5
Food and Beverage: 7
Overall Experience: 9
L
Lebogang • family_with_children • za
8
2026-10-25 • via Nuitee
B
Becky • family_with_children • za
8
2026-10-24 • via Nuitee
D
debbie • solo_traveller • za
4
Disappointing in what is a decent hotel, which I returned to as I had had a better experience before
Pros:

I booked this room as a Special rate...but this was not honored....! When I arrived in the room the air-conditioning was not working and I had to wait for a technician to come and fix it. The TV too needed adjusting. My room was the last in the corridor it was overlooking broken ducting and there were ferial cats walking past the window upstairs...also the security was not good as someone coming through the broken door/ducting could access my room through the sliding door. i closed the heavy curtains hoping nothing untoward would happen. There were a few broken handles in the room....which would be easy to repair. Otherwise the room itself was The room service was good and friendly, the room would have been much nicer overlooking the garden. The breakfast was OK. There was not enough fresh items and muesli....which is what i like in the morning. The shuttle, however was very organised and the trip there from the airport and to the airport the next day was well run and efficient and friendly.

Cons:

see above

2026-10-21 • via Nuitee
D
Douye • couple • gb
8
2026-10-18 • via Nuitee
P
PHILLIP • solo_traveller • za
4
2026-10-14 • via Nuitee
A
Aleksander • extended_group • no
10
2026-10-13 • via Nuitee
N
Namhla • couple • za
10
2026-10-09 • via Nuitee
O
Oscar • couple • zm
9
Decent place to be if one loves golf
Pros:

Location from golf course makes the facility very convenient

Cons:

The waiters service at bars and restaurants is appalling

2026-10-07 • via Nuitee
O
Oscar • couple • zm
8
2026-10-07 • via Nuitee
K
Kimera • solo_traveller • us
10
Amazing
Pros:

Well maintained

Cons:

Everything is perfect

2026-10-07 • via Nuitee
B
Bambo • solo_traveller • sz
10
Pros:

Is a marvelous place to relax

2026-09-15 • via Nuitee
Y
Yevgeny • solo_traveller • il
10
2026-09-14 • via Nuitee
G
Garth • solo_traveller • za
9
2026-09-14 • via Nuitee
F
Frank • solo_traveller • za
5
An expensive stay at an understaffed hotel.
Pros:

The staff were very friendly and the shuttle service was very good. The facilities are good and generally well maintained. Breakfast was fairly good.

Cons:

The hotel appears to be badly understaffed and I was only given access to my room around 17h00 (3 hours late) and was not offered any discount. This happened to many people on arrival.
The room definitely needs some maintenance. The breakfast chefs were very pleasant and helpful but there were a max. of 2 people working at the buffet station at a pretty full hotel.

2026-09-13 • via Nuitee
O
Oscar • couple • zm
7
2026-09-12 • via Nuitee
T
Thomas • solo_traveller • na
7
Cons:

Noisy Aircon

2026-09-10 • via Nuitee
A
Andile • couple • za
7
2026-09-06 • via Nuitee
I
Itumeleng • solo_traveller • za
8
2026-09-01 • via Nuitee
B
Bakiye • solo_traveller • za
7
Pros:

The place is easy to find. The rooms were neat and the bed was comfortable. The staff were friendly and accommodating

Cons:

We did not really enjoy the breakfast. The parking could also be separated for guest and all the other people. We had to park at the end of the parking lot and carry our bags.

2026-09-01 • via Nuitee
K
khalid • couple • za
7
2026-09-01 • via Nuitee