Hotel Diplomat Sydney

Hotels
7.8 (796 reviews)
17 Bayswater Road , Sydney , au

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
6.69
Several reviews mentioned noise and dirtiness, with specific references to wet bedding and a run-down appearance.
Service
9.16
Reviewed as friendly and helpful by multiple reviewers, indicating that the staff are an asset.
Location
9.7
Generally praised for being close to attractions and easy access to transport.
Room Quality
6.15
Complaints about small rooms, noise levels, and issues with furnishings were noted.
Amenities
7.68
Mixed feedback regarding amenities; some noted the lack of breakfast and noisy air conditioning.
Value for Money
8.14
Considered good value for the price, though some pointed out issues affecting comfort.
Food and Beverage
6.69
Limited offerings mentioned, specifically noting no café on-site.
Overall Experience
8.16
An overall good experience noted but overshadowed by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:58

Property Description

Central Location in Kings Cross District
Experience the vibrant heart of Sydney at The Bayswater Sydney, just steps away from Kings Cross Railway Station. Explore iconic landmarks like Circular Quay and Sydney Opera House within minutes.

Modern Amenities and Comfortable Rooms
Relax in our air-conditioned rooms equipped with free WiFi, work desk, and a 32-inch LCD TV. Upgrade to a suite for extra space with a sofa bed and coffee table, perfect for lounging after a day of sightseeing.

Surrounded by Dining and Entertainment Options
Indulge in the culinary delights of trendy cafes, award-winning restaurants, and chic bars, all conveniently located nearby. Immerse yourself in the lively atmosphere of Kings Cross during your stay at The Bayswater Sydney Hotel.

Book now to experience the best of Sydney at The Bayswater Sydney!

Important information:

Please note that there is a 1% charge when you pay with a credit card.

Please note that you must present a valid credit card and photo ID upon arrival. Both the credit card and photo ID must match the name of the person on the booking confirmation.

Please note that for guests booking 5 or more rooms, guests will need to sign the properties Terms of Stay. The property will contact you after booking.

Please note the free WiFi included is up to 500 MB per day in all rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 796 reviews
Cleanliness: 6.69
Service: 9.16
Location: 9.7
Room Quality: 6.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
P
Peter couple au
10
Enjoyable, relaxed and convenient
Pros:

Everything about the Hotel

Cons:

Nothing

2026-07-25 via Nuitee
B
Brad couple au
10
Staff were great and really good location. Clean and friendly
Pros:

Very handy to everything and public transport

Cons:

Could do with a microwave

2026-07-25 via Nuitee
B
Benjamin solo_traveller au
8
Pros:

Location, room was large, room was clean.

Cons:

Windows, felt dark all the time. Floor was very squeaky

2026-07-24 via Nuitee
B
Borough girl solo_traveller it
8
Pros:

The room was comfortable, quiet and fairly well equipped.
The position was good.
The app to access the building and the room was easy enough to use.

Cons:

Housekeeping is the only sore point.
The people servicing the room overlooked many things (e.g.restocking the tea and coffee)and the room was never properly cleaned during our 6 night stay. Just bed and towels.
There are also some discrepancies between the info provided on the app and what reception told us in person or through direct messaging:
the app stated rooms were serviced every day from 8.00 to 14.00, except Sunday. The reception told us the rooms were also serviced on Sunday and from the afternoon, which meant never before 16.00

2026-07-23 via Nuitee
A
Amanda couple au
8
2026-07-23 via Nuitee
M
Martin solo_traveller ee
8
Good value for you money
Pros:

Great location, clean rooms.

Cons:

The king deluxe was rather dark, not enough lighting.

2026-07-23 via Nuitee
M
Mariatrisha couple au
10
Beautiful and comforting…
Pros:

Staff hospitalities are awesome…

Cons:

Nothing

2026-07-21 via Nuitee
P
Peter couple au
10
Just sensational and relaxing
Pros:

Everything

Cons:

Nothing

2026-07-21 via Nuitee
N
Núria couple es
5
2026-07-20 via Nuitee
P
Peter couple au
10
Just wonderful
Pros:

Everything, just fantastic

Cons:

Nothing

2026-07-19 via Nuitee
S
Salina couple au
9
2026-07-19 via Nuitee
R
Rosemarie solo_traveller de
8
2026-07-19 via Nuitee
V
Viliami couple au
6
2026-07-19 via Nuitee
J
John couple au
9
Quiet old world charm in the middle of kings cross
Pros:

Location. Ease of check in and mobile access to room. Comfy bed and quiet old world charm of the room.

2026-07-18 via Nuitee
A
Andy solo_traveller gb
9
Fantastic location and key card app!
Pros:

Fantastic location, very close to Kings Cross station. Lovely staff! Loved the key card app removing the need for plastic keys!

Cons:

The duvet wasn't the best, and the bed linen was a little crinkly. But that was about it really!

2026-07-17 via Nuitee
A
Annette extended_group no
7
Heilt greit hotell, veldig hyggelig personale
Pros:

Det var sentralt og lett å finne. Bra at vi ble oppgradert

Cons:

Litt slitt og gammelt. Det var litt kjedelig at ungene ikke fikk hver sin dyne, selv om vi spurte

2026-07-16 via Nuitee
I
Ivan couple es
9
Excelente estancia
Pros:

Hotel en buena ubicación con tiendas, restaurantes, trenes, autobuses y taxis en la misma puerta. La limpieza y el personal excelentes.

Cons:

Las ventanas de la habitación al ser antiguas entraba mucho ruido del exterior.

2026-07-15 via Nuitee
M
Michael Kotiw solo_traveller au
9
2026-07-15 via Nuitee
L
Laurah solo_traveller au
8
Pros:

The security from the street and secure entrance.

Cons:

Everything was good

2026-07-15 via Nuitee
L
Laurah solo_traveller au
8
2026-07-15 via Nuitee