Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Filthy conditions
Poor room quality

Categories

Cleanliness
7.1
Multiple mentions of unsanitary conditions including mold and dirty towels.
Service
10
Vaughn and other staff received high praise for outstanding service and hospitality.
Location
10
Convenient location mentioned in positive context with proximity to entertainment.
Room Quality
8.1
Significant issues reported with cleanliness and maintenance leading to a negative stay.
Amenities
10
Some amenities were requested but not mentioned negatively.
Value for Money
10
Guests felt they received good service for the price paid.
Food and Beverage
10
Food quality positively noted by guests.
Overall Experience
10
Mixed feelings due to cleanliness issues but praised service impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Luxurious Amenities
Kimpton Hotel Fontenot, an IHG Hotel in New Orleans offers a range of upscale amenities including free bikes, a fitness centre, and a shared lounge for guests to unwind and stay active during their stay.

Gourmet Dining Experience
Indulge in a culinary journey at the hotel's restaurant where guests can savor delectable dishes and enjoy a memorable dining experience.

Prime Location
Conveniently situated less than 1 km from Morial Convention Center and within 800 metres of the city centre, Kimpton Hotel Fontenot provides easy access to popular attractions and activities in New Orleans.

Book your stay at Kimpton Hotel Fontenot, an IHG Hotel, and experience luxury and convenience in the heart of New Orleans.

Important information:

Breakfast is available in King Brasserie and Gospel Coffee and Boozy Treats; weekend brunch is available in Peacock Room and King Brasserie.

We have extra sanitation measures in place including hand sanitizer stations in guest spaces.

Breakfast available at Peacock Room in addition to Gospel Coffee and Boozy Treats and King Brasserie.

Guests will be charged a nightly destination fee, which includes:

Dining discount – $20 credit at King Brasserie for dinner
Arrival refreshment for two guests per stay
Bottled water upon arrival
Complimentary tour and tasting at Seven Three Distilling Co.
Daily high-speed internet access
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 58.50 per day.

Location

Guest Reviews

9.4
Based on 614 reviews
Cleanliness: 7.1
Service: 10
Location: 10
Room Quality: 8.1
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
2
244tiaj Family
10
The Kimpton Experience Done Right!
Pros:

We had a wonderful stay at the Kimpton Hotel Fontenot! From the moment we arrived, everyone made us feel genuinely welcome. The location was perfect, the happy hour was a great bonus, and we loved how incredibly dog-friendly the hotel is.
The highlight of our stay was our favorite valet, Ross. His kindness, professionalism, and outstanding customer service made a lasting impression. He always greeted us with a smile and went above and beyond to make sure we were taken care of.
Thank you to Ross and the entire team for making our New Orleans trip so memorable. We look forward to coming back! 🐾❤️⭐⭐⭐⭐⭐

2026-06-11 via Tripadvisor
C
casmirab2026 Business
10
Excellent front desk team
Pros:

Front desk team, Jerná, Raye, and Moe were spectacular in helping me with last minute requests for a meeting taking place at the hotel.
If I could give them more than five stars I would.

2026-06-07 via Tripadvisor
E
EmilyN200 Family San Francisco, California
10
Favorite Hotel in New Orleans
Pros:

We had an absolutely wonderful stay! The hotel is beautiful, centrally located, and made it easy to explore everything in the area.

What truly made our experience exceptional was the staff. Semaj and Jesseca went above and beyond to make us feel welcome, and Lionel, Jacob, and Art were all incredibly friendly, professional, and helpful throughout our stay. Their hospitality made a lasting impression.

The food and drinks were delicious, and we really enjoyed the social hour—it was a fun way to relax and connect after a day of exploring.

Overall, an outstanding hotel with a fantastic team, great amenities, and a perfect location. We would gladly stay here again and highly recommend it to anyone visiting the area!

2026-06-05 via Tripadvisor
T
tabw2021 Family Dallas, Texas
10
Valet was da bomb, JC, and the hotel has such a cool mood when you walk in. We love the coffee bar being right there.
Pros:

Fantastic service, beautiful amenities

2026-06-02 via Tripadvisor
P
pekk Family
10
Fantastic Hotel and Service
Pros:

Excellent stay. Service was spectacular. Have stayed at great hotels and the service here was comparable to the best hotels. Also, great location near all the main areas but nicely set aside. Hotel suite was spacious and well appointed. Lobby and restaurants were very nice. Would highly recommend and this stay will cause me to look for Kimptons when traveling.

2026-06-02 via Tripadvisor
J
JOhn couple us
10
2026-05-27 via Nuitee
A
amendal2023 Couples Ohio
10
Southern Hospitality in Action
Pros:

First time in New Orleans and we experienced the Southern Hospitality right at Hotel Fontenot! From checking in to checking out, our stay was nothing but pleasant. Jerná at the front desk deserves a shoutout - thank you!

2026-05-23 via Tripadvisor
B
B8758IVchloek Couples
10
A weekend to remember
Pros:

We had an excellent experience! The valet Russ was so kind and efficient when we needed our car! The entire hotel staff made our first trip to NOLA memorable.

2026-05-16 via Tripadvisor
B
Brumleyl Couples
10
Great stay
Pros:

Had a great stay, rooms and service were excellent. Ross was very helpful with luggage as well!

2026-05-14 via Tripadvisor
L
L2755QWcynthiag Family
10
Exceptional!
Pros:

Outstanding experience on every level. Front desk exceptionally accommodating and helpful. Room was wonderful. Food in hotel delicious.

Atmosphere and ambiance delightful. Location superior to accessing and visiting all parts of the city.

2026-05-12 via Tripadvisor
X
X2018WXannec Friends getaway
10
You won’t regret your stay here
Pros:

From check-in to check-out, the warmth, attentiveness, and genuine care of the staff were clearly evident and a top priority. I loved the cleanliness of the property, the dining options, and the variety of activities scheduled throughout the week for guests.

When friends came to visit me at the hotel, they were also impressed with the overall experience. Having worked at the Ritz-Carlton for years and toured the one in New Orleans, I came to truly appreciate my decision to stay at the Kimpton Hotel Fontenot. The customer service was on another level and consistently superior.

Jerna, at the front desk made me feel like family from the second I checked in. Loved her! The familiar face was there to greet me, hear about my trip and what I had planned for each day. She was always eager to give me recommendations and ensure everything was comfortable. Ross was a gem helping is with our bogs, Sonny at Gospel coffee, and our bartender Jonah at Peacock were quick and attentive. They were ready to help us and share their knowledge of their crafts.

The staff made my first visit to New Orleans unforgettable, and I look forward to visiting the city and the hotel again for an annual reprieve.

2026-05-08 via Tripadvisor
T
Trail17247778220 Friends getaway
10
Perfect Jazzfest hotel
Pros:

Really nice hotel in a great location. Staff was very friendly especially Deaveon who was very helpful at the front desk

2026-05-04 via Tripadvisor
5
544mylesp Solo travel
10
Everything was great
Pros:

The entire experience was amazing! Everyone was pleasant and went the extra mile any chance they could. Special shout out to Ross in the Valet department, true rockstar!

2026-04-30 via Tripadvisor
A
Amy couple us
5
2026-04-28 via Nuitee
Y
Y2340TLwilliaml Friends getaway
10
Best ever travel accommodations.
Pros:

The hotel was exceptional in every way, and the staff was the friendliest I have ever encountered.
Special compliments to Ross, the valet manager. Very helpful in every way. A Plus service.

2026-04-24 via Tripadvisor
S
Sheila couple us
10
We had a fantastic time.
Pros:

I loved the staff. Everyone was friendly and informative. The Peacock Room was beautiful. The food was delicious and staff excellent.

Cons:

The maid service could have been better. We requested service and the young lady came late and did a half effort. She forgot to give us toilet paper.

2026-04-21 via Nuitee
K
kimberlyrN1241KJ Family
10
When the unexpected happens!!!
Pros:

My family and I stayed at Kimpton Hotel Fontenot, New Orleans, this weekend so we could attend a family member's 50th birthday party and the staff was phenomenal!!! Henry, Vaughn, and a cute little lady with blond curls went out of their way to make sure our stay was a comfortable one. Typically for me to do a review means something went terribly right or terribly wrong and I'm happy to say things went very right. Clean rooms with a boutique vibe made my day. It seems like no one cares about their jobs nowadays but these individuals were professional and friendly. Just want to say thank you to the crew that worked the weekend of April 17-19.
Kimberly R.

2026-04-19 via Tripadvisor
7
726theresaa Couples Park Ridge, Illinois
10
Car valet
Pros:

Ross was very helpful loading our luggage into our car

2026-04-17 via Tripadvisor
V
vercellaf Business
10
Professional & Polished
Pros:

I stayed at the Kimpton Hotel Fontenot for a work trip in April 2026, and overall had a really positive experience. The hotel itself has a great atmosphere modern, stylish, and comfortable, making it a nice place to come back to after a busy day.

What really stood out, though, was the staff. Everyone was incredibly warm and welcoming, which made the stay feel more personal and enjoyable. A special shoutout to the door attendant, Jacob (“JC”), who went above and beyond. He was consistently helpful with directions, offered great local recommendations, and took the time to check in on me and my team throughout our stay. That level of attentiveness really made a difference.

If you’re traveling for business (or even leisure), I’d definitely recommend staying here especially if you appreciate thoughtful service and a friendly, supportive team.

2026-04-15 via Tripadvisor
K
karsulli Business
10
Great hospitality
Pros:

Ross & Carlos very helpful doormen!

2026-04-15 via Tripadvisor