Comfort Inn & Suites East Greenbush - Albany

Hotels
•
Comfort
8.4 (527 reviews)
99 Miller Road , Castleton On Hudson , US
+1 518-479-3217

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly and accommodating staff mentioned frequently
Clean rooms and comfortable beds
Excellent location near I-90, gas, and food options
Good/consistent breakfast for many guests
Indoor pool and convenient parking
Cons:
Mixed breakfast experiences (timing, limited vegetable choices, occasional organization issues)
A few reports of unhelpful or disorganized staff
Amenity issues: no ice machines, one EV plug failed
Some hallway/stair cleanliness noted and one report of a room odor
Not completely soundproof; one booking had wrong bed setup

Categories

Cleanliness
8.8
Multiple reviews explicitly praise cleanliness ("Super clean", "clean room", "tout équipé, très propre"), with only minor notes about hallway/stair cleanliness in one review.
Service
8.2
Service is frequently described as friendly and accommodating, though there are a few negative reports about unhelpful or disorganized staff and one explicit 'Disappointed in Staff' comment.
Location
9.2
Location is repeatedly praised (close to I-90, gas station, Stewart’s, Dunkin, easy access), making this a strong positive across reviews.
Room Quality
8.6
Rooms and beds are commonly described as comfortable and well appointed; occasional issues noted (not completely soundproof, a booking/bed setup problem in one case).
Amenities
7.8
Amenities are generally appreciated (inside pool, EV charger, convenient stores nearby), but there are specific negatives (one EV plug not working, no ice machines reported, some complaints about plastic at breakfast).
Value for Money
8.4
Several reviewers mention good value (explicit positive comments in French and other languages), suggesting the hotel meets expectations for its tier.
Food and Beverage
7.6
Breakfast receives mixed feedback: many call it outstanding or good, while several reviews complain about timing (weekend start at 7 vs advertised earlier), limited vegetable choices, and occasional quality/organization issues.
Overall Experience
8.6
Overall sentiment is positive with many guests saying they enjoyed their stay, praising staff, cleanliness, and convenience; isolated negative experiences (odor, staffing/breakfast issues) temper but do not dominate impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Tech Valley Location
The Comfort Inn & Suites East Greenbush - Albany hotel is nestled in Rensselaer's Tech Valley, surrounded by top companies like IBM and GE Healthcare.

Convenient Access to Albany Attractions
Explore downtown Albany's historic sites like the Empire State Plaza and USS Slater, then indulge in gourmet dining and cultural performances just steps away from the hotel.

Luxurious Amenities
Relax in the indoor pool and hot tub, stay active in the fitness center, and savor a complimentary hot breakfast. The Berkshire Ballroom offers versatile event space, perfect for both social gatherings and business functions.

Book now to experience the perfect blend of comfort and convenience at Comfort Inn & Suites East Greenbush - Albany!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 527 reviews
Cleanliness: 8.8
Service: 8.2
Location: 9.2
Room Quality: 8.6
Amenities: 7.8
Value for Money: 8.4
Food and Beverage: 7.6
Overall Experience: 8.6
K
Keyser • couple • us
9
Very nice
2026-10-28 • via Nuitee
L
Ljubiša • family_with_children • si
9
Pros:

Nice hotel. Nice stuff. Breakfast could include some vegetables choices.

2026-10-27 • via Nuitee
M
Melanie • family_with_children • us
10
Pros:

comfortable room, breakfast and Rail Trail close by

2026-10-25 • via Nuitee
F
Fabio Cembranelli • couple • br
6
Breakfast could be better.
Cons:

Breakfast could be better,

2026-10-24 • via Nuitee
M
Magdalena • extended_group • pl
10
Pros:

Śniadania z wyborem ( jak na amerykańskie warunki)

2026-10-16 • via Nuitee
G
griffin • couple • us
10
Friendly staff and the room was comfortable.
Pros:

Great location, wonderful staff, great breakfast.

2026-10-16 • via Nuitee
W
William • couple • us
8
2026-10-13 • via Nuitee
E
Emily • family_with_children • us
10
2026-10-12 • via Nuitee
J
John • couple • us
7
Disappointed in Staff
Pros:

Location

Cons:

Staff we tried to communicate with wasn’t helpful ones we came in contact with wasn’t welcoming.. Instructions were vague, breakfast was late and person putting it out was unorganized maybe not a morning person , maybe wrong person for the job.

2026-10-12 • via Nuitee
G
Greg • solo_traveller • us
9
Quiet, comfortable, easy to find.
Pros:

Close to key roads but no traffic noise. Super clean, fresh, and organized room. Staff was friendly. Easy parking.

Cons:

Breakfast doesn’t start until 7 on weekends, I needed to be out by 6:15. There is a convenience snack area in the lobby and a convenience store next door, for this situation that I could have used. My fault.

2026-10-12 • via Nuitee
A
Amelie • family_with_children • ca
10
Pros:

Bel établissement avec entrée et salle de déjeuner lumineuses.
Chambres propres et excellents lits.
Facile d’accès de l’autoroute.
Surtout pour transit

2026-10-11 • via Nuitee
Z
Zicheng • family_with_children • ca
9
2026-10-07 • via Nuitee
F
Frances • solo_traveller • us
10
Excellent hotel in a perfect location with comfortable rooms and exceptional staff members!
Pros:

I loved the proximity to I-90. I also loved the fact that there is a gas station, Stewart’s, and Dunkin Donuts right beside the hotel! The breakfasts were outstanding and started at 6:00 AM. I can’t wait to stay here again! Thank you for accommodating my early check-in as well.

2026-09-19 • via Nuitee
M
Mary ann • couple • us
10
Pros:

Everything

Cons:

N/a

2026-09-18 • via Nuitee
J
John • family_with_children • us
10
2026-09-18 • via Nuitee
J
Jean • couple • be
8
Pros:

Belle chambre, tout équipé , très propre,parking extérieur, clim,frigo,matelas qualité, bon rapport qualité prix

Cons:

Rien

2026-09-17 • via Nuitee
C
Christine • extended_group • us
9
2026-09-16 • via Nuitee
L
Lucio • solo_traveller • us
8
Pros:

Stores around and the inside pool

Cons:

The food could be better

2026-09-14 • via Nuitee
G
griffin • solo_traveller • us
10
Pros:

Friendly service, clean room, comfortable bed. Nice breakfast

2026-09-11 • via Nuitee
I
ismail • family_with_children • tr
9
Gayet iyiydi
Pros:

Temizlik be çalışanlar

2026-09-07 • via Nuitee