Comfort Inn & Suites East Greenbush - Albany

Hotels
•
Comfort
8.4 (665 reviews)
99 Miller Road , East Greenbush , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Convenient location
Cons:
Unprofessional staff in some cases
Limited variety in breakfast

Categories

Cleanliness
8.21
Most guests noted rooms were clean, but some mentioned unprofessional staff affecting their experience.
Service
8.58
While some staff were described as unprofessional, many reviews highlighted friendly and helpful service.
Location
8.72
Conveniently located near Albany Amtrak station and nearby services, making it accessible for travelers.
Room Quality
8.47
Guests appreciated the modern and spacious rooms, though there were minor complaints about the rooms assigned.
Amenities
8.4
Amenities like breakfast, a fitness room, and a pool were well received, although some variety was lacking.
Value for Money
8.26
Guests felt they received good value for the price, despite some service shortcomings.
Food and Beverage
8.11
Breakfast was generally satisfactory, though there were reports of certain items running out.
Overall Experience
8.48
Overall experience was positive, with intentions to return despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:29

Property Description

Tech Valley Location
The Comfort Inn & Suites East Greenbush - Albany hotel is nestled in Rensselaer's Tech Valley, surrounded by top companies like IBM and GE Healthcare.

Convenient Access to Albany Attractions
Explore downtown Albany's historic sites like the Empire State Plaza and USS Slater, then indulge in gourmet dining and cultural performances just steps away from the hotel.

Luxurious Amenities
Relax in the indoor pool and hot tub, stay active in the fitness center, and savor a complimentary hot breakfast. The Berkshire Ballroom offers versatile event space, perfect for both social gatherings and business functions.

Book now to experience the perfect blend of comfort and convenience at Comfort Inn & Suites East Greenbush - Albany!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 665 reviews
Cleanliness: 8.21
Service: 8.58
Location: 8.72
Room Quality: 8.47
Amenities: 8.4
Value for Money: 8.26
Food and Beverage: 8.11
Overall Experience: 8.48
N
Noris • family_with_children • us
8
2026-05-13 • via Nuitee
R
Robert • solo_traveller • us
8
2026-05-10 • via Nuitee
R
Robert • couple • us
10
Everything about this hotel was perfect!
Pros:

I loved the entry area and the breakfast area. This may just be the best hotel I have ever stayed at!!

2026-05-10 • via Nuitee
5
53DaveG • Solo travel • Au Sable Forks, New York
8
Room great, Breakfast not
Pros:

One-night stay because my normal accommodations were unavailable. Was checked in and provided a room quickly. Room was very nice (King). Clean, comfortable, no signs of deferred maintenance. Plenty of towels and toiletries for a hotel. AC/Heat unit could not be adjusted by the wall thermostat, despite what the sign said. Temp was OK. Breakfast was unusual for me. Instant coffee from a machine and limited tea offerings (2). Juice machine did not work. Pitcher with orange juice was cool, not cold. Layout had no consistency. Food quality lacking in my view.

2026-05-08 • via Tripadvisor
K
Kurt • solo_traveller • us
8
2026-05-06 • via Nuitee
N
Nita • solo_traveller • us
9
2026-05-04 • via Nuitee
J
Jill • couple • us
10
2026-05-04 • via Nuitee
I
irene • solo_traveller • us
10
2026-05-01 • via Nuitee
M
Maryann • couple • us
10
2026-04-28 • via Nuitee
S
Sauder • couple • us
10
Pros:

Soft beds. Clean room.

2026-04-24 • via Nuitee
S
Scott • solo_traveller • us
10
Very comfortable
Pros:

Nice room and good breakfast

2026-04-19 • via Nuitee
M
Melonie • couple • us
8
2026-04-18 • via Nuitee
S
Sharon • solo_traveller • us
10
I would definitely return
Pros:

Nice and quiet clean my room was cleaned daily

Cons:

They cleaned but never made bed only took out dirty towels and replaced them with clean ones

2026-04-07 • via Nuitee
W
Walsh • couple • us
9
my stay couldn't have been better.
Pros:

great location, extra friendly staff. nice breakfast, very clean, nice and quiet. desk clerk was extremely helpful, close to parking. located close to gas station and other places to shop.

Cons:

no complaints

2026-04-03 • via Nuitee
B
Barren • family_with_children • us
10
2026-03-29 • via Nuitee
D
De Luna Hernandez • solo_traveller • us
10
2026-03-29 • via Nuitee
W
Wendy • solo_traveller • us
10
2026-03-28 • via Nuitee
D
Decker • family_with_children • us
10
2026-03-23 • via Nuitee
J
Jennifer • family_with_children • us
8
Pros:

Breakfast was decent and was in a decent area

Cons:

The renovations but that isn’t your fault! Just loud and dusty

2026-03-22 • via Nuitee
B
Brassard • family_with_children • us
10
2026-03-21 • via Nuitee