Kenzi Rose Garden

Hotels
•
Kenzi
8.1 (9612 reviews)
Avenue du Président Kennedy , Hivernage , Marrakech , MA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful / friendly staff
Excellent location
Good / varied breakfast
Beautiful pool area
Spacious rooms
Nice gardens / outdoor spaces
Clean rooms mentioned by several guests
Occasional free upgrades / comfortable beds
Fruit basket / welcome treats
Cons:
Inconsistent service / some staff unresponsive
Cleanliness issues reported by some guests
Old furniture / dated bathrooms
Perceived poor value / price too high for quality
Breakfast buffet sometimes empty / loud breakfast room
Pool snack / restaurant shortcomings
Towel shortages reported
Wi‑fi / TV problems
Navigation to distant rooms unclear

Categories

Cleanliness
7
Mixed reports: several guests praised cleanliness ('hotel was clean', 'rooms spacious and clean'), but multiple negative comments cited dirty rooms and bathroom cleanliness issues ('les chambres sont vies', 'rooms are vies', 'propreté de la salle de bain could be improved', 'kamers zijn vies').
Service
8.6
Generally strong praise for staff ('very helpful staff', 'amazing service', 'friendly staff', 'staff treated us amazingly'), though a number of reviews reported poor or unresponsive service at times (not welcoming, staff not communicating, issues with reception response).
Location
8.7
Location repeatedly praised ('excellent location', 'Location', 'Emplacement piscine' and proximity to pools/gardens). A few comments implied room location navigation issues but overall location sentiment is positive.
Room Quality
7.8
Rooms often described as spacious and comfortable ('chambre très spacieuse', 'large', 'room was spacious and clean', 'bequeme Betten'), but there are complaints about outdated furniture and old bathrooms ('furniture is too old', 'salle de bain très vieille').
Amenities
8.5
Pool areas, gardens and outdoor spaces are frequently highlighted positively ('piscine', 'pool area', 'les espaces extérieurs avec les piscines', 'jardins bien entretenus'). Some criticisms about pool temperature or pool/restaurant service exist but amenities are overall a strength.
Value for Money
7.5
Mixed: some guests called it a great deal ('got the room for 1100 MAD, what a deal'), while others felt the room price was too high given quality ('prix de la chambre est trop élevé', 'Fairly expensive for what it was').
Food and Beverage
8.4
Breakfast and breakfast variety receive frequent positive mentions ('good breakfast', 'big breakfast options', 'petit déjeuner varié'), though there are isolated negatives (buffet nearly empty at times, pool snack/restaurant issues).
Overall Experience
8.3
Overall many guests report a very good stay ('Would stay again', 'Amazing', 'Très bon séjour'), citing service, pool and breakfast; however some guests had significant disappointments (cleanliness, staff failures, restaurant issues) yielding a generally positive but not perfect overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Luxurious Accommodation
Kenzi Rose Garden, a 5-star hotel in Marrakech, offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. From a flat-screen TV to a safety deposit box, guests can unwind in style after a day of exploration.

Diverse Dining Options
Indulge in a culinary journey at Kenzi Rose Garden with a restaurant serving Italian, Moroccan, and international cuisine. With vegetarian, halal, and kosher choices available, there's something to satisfy every palate.

Relaxation and Recreation
Unwind at the hotel's outdoor swimming pool or on the terrace while enjoying the Moroccan sun. For families, there's a kids' club to keep the little ones entertained.

Experience luxury and convenience at Kenzi Rose Garden - book now for an unforgettable stay in Marrakech!

Important information:

We would like to inform you that the hotel is equipped with a centralized air conditioning system. However, in winter, only the heating is functional to ensure a pleasant and comfortable temperature in all our rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Location

Guest Reviews

8.1
Based on 9612 reviews
Cleanliness: 7
Service: 8.6
Location: 8.7
Room Quality: 7.8
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 8.4
Overall Experience: 8.3
C
Chekkal • family_with_children • fr
9
2026-10-31 • via Nuitee
B
Boufedjikh • family_with_children • fr
7
2026-10-31 • via Nuitee
K
Karolina • couple • gb
10
Pros:

Beautiful hotel with amazing service :)

2026-10-31 • via Nuitee
L
lior • family_with_children • il
8
Pros:

A nice hotel with very helpful staff; anything we needed was provided quickly. Good breakfast and an excellent location

2026-10-31 • via Nuitee
A
aissa • family_with_children • ma
9
Pros:

Le chef a la réception. La belle rénovation

2026-10-30 • via Nuitee
N
Nathalie • solo_traveller • gb
8
Would stay again
Pros:

Large. Friendly staff

Cons:

Never enough towels!!!

2026-10-30 • via Nuitee
M
mohamed • family_with_children • fr
8
2026-10-30 • via Nuitee
S
Sébastien • family_with_children • fr
10
Super
Pros:

Piscine et emplacement

2026-10-30 • via Nuitee
B
Baumgartner • family_with_children • ch
5
Pros:

Kostenloses Upgrade, gute Lage, bequeme Betten

Cons:

Man erhält den Eindruck, nicht willkommen zu sein. Auf Wünsche wird nicht eingegangen. Wir erhielten erst nach fünfmaliger Nachfrage eine zweite Bettdecke.
Der Hamburger, den wir via Zimmerservice bestellt haben, war unterer Durchschnitt.
Der Frühstückssaal war sehr laut, das Buffet um 9 Uhr fast leer.

2026-10-30 • via Nuitee
M
mohamed • family_with_children • fr
9
2026-10-30 • via Nuitee
S
Sébastien • family_with_children • fr
10
Parfait
Pros:

Emplacement piscine

2026-10-30 • via Nuitee
H
Hicham • family_with_children • ma
10
2026-10-29 • via Nuitee
H
Hanane • solo_traveller • it
8
Magnifique
Pros:

Le lit 😁

Cons:

Tout étais bien

2026-10-28 • via Nuitee
M
Martine • couple • fr
9
Très bon séjour
Pros:

Les espaces extérieurs avec les piscines. Les jardins bien entretenus et la propreté des lieux . Personnel accueillant. La corbeille de fruits ainsi que les petits gâteaux

2026-10-28 • via Nuitee
C
clarisse • family_with_children • fr
8
2026-10-28 • via Nuitee
J
Jean-Noel • couple • be
9
Pros:

Chambre très spacieuse

2026-10-28 • via Nuitee
K
KARIM • family_with_children • fr
7
Séjour correct
Pros:

Nous avons apprécié le petit déjeuner par sa variété et la qualité des produits proposés.
Les msemens, les sfenj, les œufs cuisinés ont été particulièrement appréciés .

Cons:

L offre snack près de la piscine et la propreté de la salle de bain pourraient être améliorés.

2026-10-27 • via Nuitee
N
Nabil • family_with_children • nl
5
Pros:

Niet veel.

Cons:

Wij komen hier al jaren en in de zomer van 2026 hebben besloten om nooit meer te komen. Het personeel is oneerlijk en communiceert niet n komt haar afspraken ook niet na. Zwembad is warm in de zomer. De kamers zijn vies. Geen aanrader!!

2026-10-27 • via Nuitee
اسماء • couple • ma
7
Pros:

الهدوء

2026-10-27 • via Nuitee
C
Cecilia • family_with_children • gb
8
2026-10-27 • via Nuitee