Holiday Inn Express Swindon City Centre by IHG

Hotels
Holiday Inn Express
7.5 (1986 reviews)
Bridge Street , Swindon , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Lift not working
Room heating problems

Categories

Cleanliness
6.25
Multiple reviews indicated issues with cleanliness, specifically dustiness and unpleasant odors.
Service
8.25
The staff have been consistently described as friendly and helpful.
Location
8.75
Many guests praised the central and convenient location of the hotel.
Room Quality
6.75
Rooms received mixed reviews; some were comfortable while others had issues.
Amenities
7.25
Amenities were generally good, but some guests reported lift problems and room heating issues.
Value for Money
7.75
Guests felt the hotel offered good value, especially with breakfast included.
Food and Beverage
7.75
Breakfast was well-received, although some desired more variety.
Overall Experience
7.25
Overall, guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:46

Property Description

Modern Accommodations
The Express by Holiday Inn Express Swindon City Centre offers modern and spacious rooms with cosy beds and plasma-screen TVs. The contemporary en suite facilities with power showers provide a comfortable stay for guests.

Convenient Location
Located in Swindon town centre, the hotel is just a short walk from the bus and rail station, making it easily accessible for travelers. The proximity to Swindon designer outlet, Steam Museum, shopping district, and leisure centers adds to the convenience for guests looking to explore the city.

Dining and Relaxation
Guests can enjoy a continental breakfast and British cuisine at the on-site restaurant, while the lounge area with large screen TVs provides a perfect spot to unwind. With a range of amenities and nearby attractions, the hotel offers a relaxing and enjoyable stay for all visitors.

Book your stay at Express by Holiday Inn Express Swindon City Centre for a convenient and comfortable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

7.5
Based on 1986 reviews
Cleanliness: 6.25
Service: 8.25
Location: 8.75
Room Quality: 6.75
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.25
B
Bolanle solo_traveller gb
10
Pros:

Lovely stay

Cons:

Nothing

2026-06-27 via Nuitee
C
Charisse solo_traveller gb
10
Wonderful stay!
Pros:

Clean
Smells fab

Cons:

None

2026-06-27 via Nuitee
W
Windy Warren solo_traveller gb
9
Lovely stay
Pros:

Very comfortable

Cons:

Not enough information given at reception.

2026-06-27 via Nuitee
M
Miriam couple gb
6
2026-06-27 via Nuitee
J
Jennie family_with_children gb
7
Excellent value for money.
Pros:

Close to train station, excellent vale for money

Cons:

Aircon was too weak on hot evening

2026-06-27 via Nuitee
M
Mc Dougall couple za
5
Was okay, not somewhere id want to stay again because it wasnt clean enough for me to feel comfortable to stay longer
Pros:

They had good facilities and the staff was friendly

Cons:

The room was not clean, the carpet was dirty

2026-06-26 via Nuitee
S
Seadon family_with_children gb
10
2026-06-26 via Nuitee
T
Talissa solo_traveller gb
1
2026-06-25 via Nuitee
F
Faris couple gb
10
2026-06-25 via Nuitee
W
William solo_traveller gb
7
Pros:

Air con.

Cons:

Breakfast, there were too many people for the food set out, so they ran out and people had to wait.

2026-06-25 via Nuitee
K
Kailash family_with_children gb
7
Good place to stay, avoid breakfast!!!
Pros:

Located centrally and rooms are comfortable and of decent size.

Cons:

The breakfast is below par and a let down, there was this particular lady who was extremely rude and unprofessional and she simply kept saying No, and would forget things. We went there for breakfast at 9:20 and the breakfast closes by 9:45, and all of the breakfast items were empty - No scrambled eggs, no baked beans, no bread, no orange juice, no yogurt and a broken coffee machine - when asked the lady for top-up, she told she is getting it and almost about 9:40 when asked again, she says breakfast closes in 5 mins, we can't bring you more. She was mean, disrespectful and most unprofessional staff I have ever come across staying at Holiday Inn group of hotels. I would recommend getting your breakfast outside for your peace of mind. Such employees break the happy customers who otherwise woukd go back!

Note: the lady at the reception had to face the brunt of my unhappiness, she was apologetic but she couldn't do anything about the situation!

2026-06-25 via Nuitee
B
Bright family_with_children gb
9
2026-06-25 via Nuitee
B
Barry solo_traveller gb
8
It was as expected, comfortable and clean
Pros:

Always good

Cons:

Everything was great

2026-06-25 via Nuitee
M
matthew couple gb
9
Pros:

Modernness and breakfast

2026-06-24 via Nuitee
L
Laura solo_traveller es
9
2026-06-23 via Nuitee
M
Muhammad Moazzam family_with_children kw
3
Not at all a Holliday Inn standard.
Pros:

Cleanliness

Cons:

Small room, unsafe location, nothing in the room except basic items.
Sofa bed was horrible
We have stayed in multiple hotels of Holiday Inn across many countries. This was the worst one

2026-06-23 via Nuitee
J
Jones solo_traveller nl
8
Pros:

Room and breakfast was great. Easy to get to town centre.

Cons:

Having to pay extra for parking

2026-06-23 via Nuitee
S
Singh solo_traveller gb
8
2026-06-23 via Nuitee
M
Micaela couple pt
10
2026-06-22 via Nuitee
A
Aaron solo_traveller gb
7
Pros:

Cheap and clean

Cons:

Booked a family room. The bad was too small for my kids. Only one tea bag in a family room isn't enough

2026-06-22 via Nuitee