Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable rooms
Good location
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
6.74
Under the beds was dusty and not well cleaned.
Service
8.71
Excellent service and very helpful staff.
Location
8.75
Centrally located hotel with good views.
Room Quality
8.2
Comfortable rooms, issue with some odors reported.
Amenities
8.23
Valet service available and good heating.
Value for Money
8.69
Standard quality for this hotel tier.
Food and Beverage
7.24
Breakfast and dinner options were limited and not replenished often.
Overall Experience
8.21
Generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:42

Property Description

Recently Renovated Hotel in the Heart of Casablanca

Luxurious Rooms and Amenities
Experience comfort in fully equipped rooms with air-conditioning, flat-screen TV, minibar, and safety box. The private bathrooms offer modern amenities for your convenience.

Culinary Delights and Entertainment
Indulge in Moroccan and International cuisine at the hotel's restaurant, Bloom. Unwind with cocktails and music at the Lobby Lounge, Le Comptoire.

Business and Event Facilities
For business travelers, take advantage of conference rooms, equipment, and private meeting areas. The business centre is ready to assist you during your stay.

Book now to experience the perfect blend of luxury and convenience at Kenzi Basma!

Important information:

Please note that local couples are required to present a valid marriage certificate upon arrival.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 5 years old to 12 years old stay for MAD 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1667 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.75
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.24
Overall Experience: 8.21
P
Poliana • extended_group • br
8
Muito bom!
Pros:

Hotel ok. O staff da recepção é muito atencioso. Ganhamos um plus no quarto.

Cons:

Só o café da manhã poderia ser mais caprichado, com pão mais fresco.

2026-07-25 • via Nuitee
M
Mohamed • extended_group • es
10
Pros:

Todo muy bien como siempre. Muy buena atención de Yassine y Hicham.

2026-07-22 • via Nuitee
J
Jennifer • couple • us
8
2026-07-21 • via Nuitee
A
Aziza • solo_traveller • fr
8
Pros:

Localisation
Equipe dynamique et sympatique
Chambres spacieuses

Cons:

Le petit déjeuner est juste convenable

2026-07-19 • via Nuitee
L
Leticia • solo_traveller • es
7
2026-07-19 • via Nuitee
Y
Younes • solo_traveller • fr
9
Pros:

Tres bon rapport qualité prix, chambres spacieuses et propres, très bon accueil. Vue dégagée. Rien à dire !

2026-07-19 • via Nuitee
D
Darina • solo_traveller • bg
9
2026-07-17 • via Nuitee
N
Neale • extended_group • gi
8
2026-07-17 • via Nuitee
7
728henriettet • Family • Abidjan, Lagunes Region
8
Good hotel and great service of Mr. Adil
Pros:

I enjoyed my stay at the hotel Kenzi in Casablanca. I did really appreciate the professionalism and customer care of Mr. Adil (chef rang).

2026-07-16 • via Tripadvisor
F
FAZLUR • solo_traveller • us
8
Comfortable
Pros:

Location

2026-07-14 • via Nuitee
J
Jibatswen • solo_traveller • ng
8
Nice stay in a very good location.
Pros:

The cleaning and staff hospitality were great.

Cons:

The same breakfast almost every day of my stay.

2026-07-12 • via Nuitee
خليل • couple • sa
8
2026-07-11 • via Nuitee
O
Omar • solo_traveller • za
8
2026-07-10 • via Nuitee
A
Angela • couple • hu
7
2026-07-10 • via Nuitee
E
El houcine • solo_traveller • es
9
A la atención de Karima Hanane, muy contentos con todo lo relacionado al hotel, habitaciones, amabilidad de los trabajad
Pros:

En general todo, la comodidad de las habitaciones, el personal, la comida, en general todo muy bien.

2026-07-06 • via Nuitee
F
Fatiha • solo_traveller • fr
10
Expérience réussie !
Pros:

Emplacement parfait, de nombreux points accessibles à pieds et à proximité du tramway. Établissement très accueillant, personnel à l'écoute et dont la préoccupation est la satisfaction client. De plus chambre propre, belle vue sur la ville et franchement le bruit extérieur est quasi inexistant. Le service transport Taxi est top également.

2026-07-05 • via Nuitee
S
Siham • solo_traveller • fr
9
Pros:

L'emplacement
La proximité de la gare et de la médina
Et d'autres sites d'intérêt.
La vue depuis la chambre
Le personnel

Cons:

Pas grand chose

2026-07-04 • via Nuitee
D
Dirk • solo_traveller • be
8
Pros:

Locatie de bar dr abok zarhian best personeel

Cons:

Niets

2026-06-22 • via Nuitee
J
Jihane • solo_traveller • ma
10
Un séjour exceptionnel à l'hôtel Kenzi Basma, marqué par la propreté, le calme et un délicieux petit-déjeuner, avec
Pros:

Je tenais à remercier chaleureusement l'hôtel Kenzi pour l'excellent séjour que j'ai passé au sein de votre établissement. Tout était absolument parfait, à commencer par l'accueil du personnel qui s'est montré d'une grande gentillesse et toujours à l'écoute. La propreté irréprochable et le calme des lieux ont également rendu ce moment très ressourçant, sans oublier le petit-déjeuner qui était délicieux et particulièrement varié.
Je tiens à adresser un immense merci tout particulier à monsieur Adil, le chef de rang au restaurant. Sa gentillesse incroyable, sa bienveillance et ses attentions de chaque instant ont vraiment fait toute la différence. C'est un professionnel remarquable et d'une grande générosité qui prend soin des clients avec un cœur immense.
Merci encore à lui et à toute l'équipe pour ce merveilleux séjour, je reviendrai avec grand plaisir !

2026-06-21 • via Nuitee
🎶Malchi🛩️ • solo_traveller • it
10
Eccellente soggiorno a Casablanca!
Pros:

Hotel consigliatissimo! La posizione è ottima e centrale, la struttura garantisce una pulizia impeccabile e camere spaziosa e silenziose, ideali per riposare. Il valore aggiunto è la vista grandiosa sulla città e sulla splendida Moschea.Nota di merito per l'ottima prima colazione, ricca e varia, e per l'estrema gentilezza di tutto il personale, sempre accogliente e disponibile. Ci tornerò sicuramente!

2026-06-19 • via Nuitee