Bastion Hotel Zoetermeer

Hotels
Bastion Hotels
7.5 (1947 reviews)
Zilverstraat 6 , Zoetermeer , nl

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good parking availability
Cons:
Noise from trains
High prices for low quality

Categories

Cleanliness
7.64
There were issues with cleanliness noted, including mold in the bathroom and small, cramped spaces.
Service
9.11
Friendly and helpful staff were frequently mentioned as a positive point.
Location
8.15
Convenient location but proximity to the train line caused noise disturbances.
Room Quality
6.6
Several complaints about room heating, size, and maintenance issues.
Amenities
7.13
Basic amenities available, but issues with noise and temperature affected enjoyment.
Value for Money
7.09
Many reviews indicated that the price was too high for the quality provided.
Food and Beverage
6.64
Breakfast was deemed overpriced and of low quality, significantly impacting the rating.
Overall Experience
7.61
An overall average experience, with both positives and negatives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:49

Property Description

Convenient Location
Located on the A12 (exit 7), Bastion Hotel Zoetermeer offers easy access to the Hague and Scheveningen, close to Zoetermeer-Oost Railway Station.

Comfortable Accommodation and Dining
Enjoy a 24-hour front office, cozy rooms, and a varied à la carte menu at the atmospheric restaurant. Unwind in the hotel bar or lounge with LCD TV, air conditioning, and comfortable lounge chairs.

Modern Amenities
Benefit from free Wi-Fi throughout the hotel, a computer with internet access in the lobby, and nearby recreational facilities like Snow World and PWA Silverdome ice centre.

Book your stay at Bastion Hotel Zoetermeer now for a delightful and convenient experience.

Important information:

When booking more than 9, different policies and additional supplements may apply.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 1947 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.15
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.09
Food and Beverage: 6.64
Overall Experience: 7.61
T
Thielemans couple be
8
Dik in orde
Pros:

Prima kamer en prima onderhouden. Het hotel ligt vlak bij een Mac Do en dat hoor je. Maar ondanks nabijheid van druk verkeer is het heel rustig slapen.
We troffen geëngageerde en enthousiaste mensen om ons in te checken en te cateren. Goed gedaan!

Cons:

Beetje anonieme buurt, maar goed gelegen voor de doorreiziger.

2026-07-24 via Nuitee
V
vaes couple be
9
2026-07-23 via Nuitee
M
Maria couple nl
10
2026-07-23 via Nuitee
A
ashwinravichandran family_with_children in
10
2026-07-22 via Nuitee
K
Karolina solo_traveller de
8
2026-07-20 via Nuitee
V
van der Heijden solo_traveller nl
8
2026-07-20 via Nuitee
F
Femke solo_traveller nl
8
2026-07-20 via Nuitee
J
Jan couple nl
9
Was prima!
Pros:

Heerlijk ontbijt, prima kamer, prima locatie

Cons:

Badkamer beetje klein

2026-07-19 via Nuitee
S
Szymon solo_traveller pl
10
2026-07-18 via Nuitee
E
ESTALIA SPA extended_group it
1
Mai più!
Cons:

nonostante avessi pagato in anticipo le 2 stanze con la colazione inclusa, me ne hanno addebitata nuovamente 1 in fase di check out usando senza il mio permesso la carta di credito che avevo utilizzato la sera prima per pagare la cena. alla mia richiesta di spiegazioni per l'addebito ricevuto mi hanno risposto che probabilmente era uno spam senza nemmeno controllare. ora dovrò perdere un sacco di tempo per recuperare i soldi, capisco che gli errori possano succedere, ma un servizio clienti così scarso non l'avevo mai trovato.

2026-07-17 via Nuitee
J
Jeroen couple nl
8
2026-07-16 via Nuitee
K
Kezban solo_traveller de
1
Schlechter Service und mangelnde Sauberkeit. Leider eine große Enttäuschung.
Cons:

Wir haben für zwei Erwachsene und ein Baby rund 175 € bezahlt. Leider waren wir sehr enttäuscht.

Die Kopfkissenbezüge rochen stark nach Körpergeruch und wirkten, als wären sie nicht gewechselt worden. Das fanden wir sehr unhygienisch. Als ich das an der Rezeption ansprach, drückte man mir lediglich zwei Kissen mit frischen Bezügen in die Hand. Niemand brachte sie aufs Zimmer – ich musste sie selbst mitnehmen.

Laut unserer Buchung war das Frühstück im Preis inbegriffen. Vor Ort wurde uns jedoch mitgeteilt, dass wir kein Frühstück bekommen. Auf unsere Nachfrage zeigte die Managerin keinerlei Interesse an einer Lösung. Stattdessen wurden wir aufgefordert, den Frühstücksraum zu verlassen.

Für den Preis hätten wir deutlich mehr Sauberkeit, Service und Kundenfreundlichkeit erwartet. Wir würden dieses Hotel leider nicht weiterempfehlen.

2026-07-16 via Nuitee
L
LYDIE family_with_children fr
8
Etape parfaite
Pros:

hôtel confortable avec parking, pas trop loin du métro pour R'Dam.

Cons:

la douche un peu exiguë

2026-07-14 via Nuitee
Y
Yolande solo_traveller nl
4
Ik denk dat het personeel van Bastion kan weten wat er daar snachts gebeurd want je kan niet zomaar het hotel in of uit.
Pros:

Airco

Cons:

Hele nacht af en aanloop van mensen die afspraak hadden met een dame die met sex haar geld verdiende en daarbij veel gegil / gekreun gebruikte . Gooien met deuren en kloppen en schuiven met bedden.
Tevens deden meerdere lampen het niet en geen bad en doucheputje zat gevaarlijk los

2026-07-14 via Nuitee
N
Nihan couple tr
7
2026-07-13 via Nuitee
N
Nevena solo_traveller bg
10
2026-07-12 via Nuitee
C
Christoph solo_traveller de
5
Cons:

Die Zimmer hinten heraus sind direkt an Bahngleisen. Trotz Vorhängen und geschlossenen Fenstern wird man Morgens um 5 von der Sonne und den Zügen geweckt.

2026-07-12 via Nuitee
C
Clay Brandes solo_traveller nl
6
Minder
Pros:

Dat het dichtbij de locatie waar wij moesten zijn.

Cons:

Ontbijt, weinig variatie en wat er al was zag er niet smakkelijk uit.
Veel herrie in de kamer van alle treinen die voorbijkwamen

2026-07-10 via Nuitee
B
Bart solo_traveller de
7
2026-07-09 via Nuitee
M
Marc solo_traveller nl
10
2026-07-09 via Nuitee