Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Clean and spacious rooms
Good value
Cons:
Rude staff
Cleanliness issues
Room ventilation problems

Categories

Cleanliness
7.81
Issues with cleanliness noted, particularly in the shower and room.
Service
8.78
Mixed sentiments; some staff were noted as rude, but overall service was typical for hotel standard.
Location
9.32
Great central location close to public transport and attractions.
Room Quality
7.27
Some rooms were noted as cold and poorly ventilated, affecting comfort.
Amenities
8.3
General amenities provided but had issues like broken bathroom features.
Value for Money
8.76
Good value for the central location and amenities.
Food and Beverage
8.31
Breakfast options available but not specifically mentioned.
Overall Experience
8.68
Overall a positive experience with some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:22

Property Description

Central Location in Sofia
Located in the heart of Sofia, Maria Luisa by INTROVERT HOTELS offers a convenient stay near major attractions such as Cathedral Saint Alexandar Nevski and Ivan Vazov Theater.

Comfortable Rooms and Amenities
Enjoy air-conditioned rooms equipped with modern amenities like a flat-screen TV, safety deposit box, and free WiFi. The hotel also offers a shared lounge, terrace, and 24-hour front desk assistance.

Convenient Services
Take advantage of car rental services and a business centre during your stay. With bilingual staff fluent in Bulgarian and English, your needs are always met at Maria Luisa by INTROVERT HOTELS.

Ready to experience the best of Sofia? Book your stay now at Maria Luisa by INTROVERT HOTELS.

Important information:

Please, note that the housekeeping department is available only during daytime hours. Any reservations for rooms with extra beds, submitted after 16:00h in the arrival day there might be a delay in preparation, so please, allow us some time in advance to prepare for your arrival.This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

8.4
Based on 1487 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.68
A
Antonio • solo_traveller • es
7
2026-07-25 • via Nuitee
A
Alicja • solo_traveller • pl
10
2026-07-25 • via Nuitee
M
Mariya Magdalena • couple • es
10
100% recomendado
Pros:

check-in y check-out completamente autónomo y rapidísimo. Además limpian la habitación a diario, está al lado del centro y la habitación es muy grande.

Cons:

El baño olía un poco mal.

2026-07-25 • via Nuitee
M
Mehmet • solo_traveller • tr
10
Pros:

Konum

Cons:

Herşey mükemmeldi

2026-07-24 • via Nuitee
D
Dana • couple • tw
8
Pros:

地點很方便

2026-07-24 • via Nuitee
D
Dana • couple • tw
8
2026-07-24 • via Nuitee
T
Tim • solo_traveller • ca
10
Pros:

Clean. Location. Great customer service

2026-07-24 • via Nuitee
N
ninjatugba • solo_traveller • tr
8
Pros:

Location, easy to access with digital code.

Cons:

Broken items in the bathroom. Comunication wasn't easy with the staff through Booking. I couldn't get the answer until i've arrive the hotel.

2026-07-23 • via Nuitee
Y
Yunkul • solo_traveller • tr
8
Konumu harika, oda rahat, daha temiz olabilir
Pros:

Merkezi bir konumda ve metro durağına yakın olması seyahatimi kolaylaştırdı. Yatak ve oda genel olarak temiz ve rahattı.

Cons:

Banyo daha iyi temizlenmeliydi.

2026-07-23 • via Nuitee
P
Primo • extended_group • it
8
Pros:

Colazione non prevista. Disponibilità acqua e caffè ma solo al mattino

Cons:

pulizia

2026-07-22 • via Nuitee
S
Serena • couple • ch
6
Cons:

La propreté: insecte mort dans la salle de bain, les serviettes sentaient un peu l’humidité.

2026-07-22 • via Nuitee
S
Serena • couple • ch
8
2026-07-22 • via Nuitee
S
Simona • couple • it
9
2026-07-21 • via Nuitee
C
Cristiano • solo_traveller • it
10
2026-07-21 • via Nuitee
B
Bruno • solo_traveller • it
9
Pros:

Il soggiorno è stato davvero fantastico, la struttura sempre pulita, vicinissima al centro della città e dalla metro, sotto l'hotel c'è un centro commerciale ( mega supermercato) aperto tutti i giorni fino alle 22:00.
Fai check in in autonomia, la stanza sempre pulita e cambio asciugamani ogni giorno. Dotata di ogni comfort. Non posso che essere contenta della permanenza a Sofia.
Grazie davvero, ci sarà occasione di ritornare nella vostra struttura ❤️

Cons:

Niente, tutto perfetto

2026-07-21 • via Nuitee
C
Cristiano • solo_traveller • it
10
Struttura molto comoda
Pros:

Rapporto qualità prezzo molto buono. Posizione centrale, strategica per girare. Stanze pulite e servite di tutto

Cons:

Niente

2026-07-21 • via Nuitee
Y
YUNHO • extended_group • kr
9
Pros:

아쉬운 점을 제외하고 모두 좋음.

Cons:

다소 어두운 편. 그리고 창문이 잠기지 않아 강한 바람이 불면 열릴 때가 있었음

2026-07-20 • via Nuitee
K
Kimberly • solo_traveller • ca
7
Good location
Pros:

Good location and close to public transit.

Cons:

I arrived on 3rd or 4th day of a heat wave but hotel had not put the air conditioning on yet. I was provided a fan. It was still quite warm for sleeping.

2026-07-20 • via Nuitee
D
Dariusz • couple • pl
8
2026-07-20 • via Nuitee
P
Petrovic • family_with_children • rs
10
2026-07-19 • via Nuitee