Victoria Marriott Inner Harbour

Hotels
•
Marriott Hotels & Resorts
8.8 (609 reviews)
728 Humboldt Street , Victoria , ca
+1 250-480-3800

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Polite staff
Good restaurant
Cons:
Uncleanliness
Noise issues
High prices

Categories

Cleanliness
6.58
Multiple reviews mention unclean conditions, with specific complaints about dirty showers and poorly maintained areas.
Service
10
Staff received positive mentions for being polite and responsive to room issues.
Location
10
Location is praised for being central and convenient without being noisy.
Room Quality
8.58
Several complaints about noise and the state of decor; issues with heat and cleanliness mentioned.
Amenities
8.58
Amenities are considered average, with issues like unclean tubs and basic gym facilities.
Value for Money
7.58
Several guests felt the hotel was overpriced in relation to the quality of the experience.
Food and Beverage
10
Restaurant services were appreciated, but overall quality was not extensively reviewed.
Overall Experience
9.08
Guests had mixed feelings, with some positive aspects overshadowed by cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 14:48

Property Description

Indulge in Luxury at Victoria Marriott Inner Harbour

Luxurious Accommodations: Experience comfort and convenience in our rooms featuring cable TV, en suite bathrooms, and scenic views of the harbor or mountains.

Dining Excellence: Savor delectable meals at Fire & Water Fish and Chop House, offering a variety of dishes for breakfast, lunch, and dinner. Enjoy refreshing cocktails in the outdoor terrace or cozy lounge.

Prime Location: Explore the vibrant Inner Harbour, just a short walk away for exciting whale watching tours. Visit nearby attractions like the Royal British Columbia Museum and enjoy easy access to Victoria International Airport.

Book your stay at Victoria Marriott Inner Harbour for a memorable and relaxing getaway.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYJ

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 32 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 609 reviews
Cleanliness: 6.58
Service: 10
Location: 10
Room Quality: 8.58
Amenities: 8.58
Value for Money: 7.58
Food and Beverage: 10
Overall Experience: 9.08
R
Roland • solo_traveller • fr
10
Pros:

Tres bon accueil. Le personnel au restaurant est tres attentif et les plats sont tres copieux

2026-07-24 • via Nuitee
G
GlobeTrotterH • family_with_children • ca
8
Convenient and clean
Pros:

- convenient location walkable to main attractions
- comfy beds
- clean
- spacious rooms

Cons:

- The pool was disappointing. Pretty sterile and sad looking. We stopped to check it out, but didn't bother going in.

2026-07-22 • via Nuitee
L
Luigi • extended_group • it
8
2026-07-20 • via Nuitee
C
Christof • solo_traveller • be
4
Heel veel lawaai van de liften en van de buren. De muren lijken van karton
2026-07-20 • via Nuitee
M
Marc • family_with_children • de
9
2026-07-15 • via Nuitee
Y
Yan • couple • ca
8
2026-07-13 • via Nuitee
F
Fullerton • couple • ca
10
2026-07-12 • via Nuitee
S
sam • solo_traveller • ca
10
Mechanical issues/Lack of Storage
Pros:

Location is amazing. Lots of walkable sites nearby.
Bed was super comfortable.

Cons:

Lack of storage when there is so much space to include it. Had to live out of the suitcase.
Lack of response or slow to respond to mechanical adjustments.
Light bulb replacement. Closer on door to room was extremely resistant. Never got adjusted in our 3 night stay.

2026-07-10 • via Nuitee
A
Andrea • family_with_children • us
6
Pros:

Location

Cons:

When we called for shampoo, after an hour and multiple calls, I had to walk around the floor to find housekeeping.

2026-07-06 • via Nuitee
K
KIM • family_with_children • us
10
2026-07-06 • via Nuitee
M
Mary • couple • us
10
Nice hotel, good location
Pros:

We friendly staff

Cons:

Too expensive

2026-07-06 • via Nuitee
B
Beverly • couple • ca
8
2026-07-05 • via Nuitee
H
Haw Jiun • couple • tw
9
2026-07-05 • via Nuitee
H
Helena • solo_traveller • be
9
Pros:

Centrale ligging, behulpzaam personeel

2026-07-04 • via Nuitee
R
Rokeeb • family_with_children • ca
10
Fantastic
Pros:

Serene and good location

Cons:

N|A

2026-06-30 • via Nuitee
W
Wan-Chin • extended_group • ca
6
2026-06-27 • via Nuitee
S
Shannon • couple • ca
9
Stay was good!!
Pros:

Good location. Restaurant for breakfast was just too expensive😳

Cons:

I booked on booking.com app and my room was $459. a night. When the invoice emailed it was $479. a night. I talked with the a person at the front desk and she was going to check with her supervisor and let me know. Have not heard a thing. This is just not right.

2026-06-16 • via Nuitee
A
Angus • solo_traveller • ca
8
Love the pool and staff was great
Pros:

The staff was nice

2026-06-14 • via Nuitee
K
Katie • extended_group • ca
10
2026-06-07 • via Nuitee
R
Rachael • extended_group • au
7
It’s central and all that you need. Hospitality is basic.
Pros:

Location is good. Room was basic, but clean and comfortable.

Cons:

For the price range there’s just a general stinginess in the overall level of hospitality.

2026-06-04 • via Nuitee