The Benjamin Royal Sonesta New York

Hotels
•
Sonesta Hotels
8.6 (1413 reviews)
125 East 50th Street , New York , US
+1 212-715-2500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Elevator wait times
Noise from street

Categories

Cleanliness
7.79
Concerns over cleaning in rooms and public areas.
Service
9.26
Friendly and helpful staff.
Location
9.3
Excellent central location near main attractions.
Room Quality
8.25
Rooms are spacious, but some issues with noise and temperature.
Amenities
8.78
Basic amenities present; some items missing.
Value for Money
7.74
Perceived as overpriced given the issues reported.
Food and Beverage
8.79
No specific comments found.
Overall Experience
8.86
Mixed feelings; enjoyed location and staff but issues with various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:28

Property Description

Luxurious Accommodations with Kitchen Facilities

Experience the epitome of comfort at The Benjamin Royal Sonesta New York hotel, situated in the heart of Midtown Manhattan. Our guestrooms are thoughtfully designed with kitchen facilities, providing you with the convenience and flexibility you need during your stay.

State-of-the-Art Fitness Center

Maintain your fitness routine at our 24-hour fitness center, equipped with modern facilities and cutting-edge equipment. Whether you prefer a morning workout or a late-night exercise session, our fitness center is here to cater to your needs.

Proximity to Top NYC Attractions

Immerse yourself in the vibrant energy of New York City with Times Square just 1.3 km away and the iconic Central Park a mere 1.6 km from the hotel. Explore the best of Manhattan right at your doorstep.

Indulge in luxury and convenience at The Benjamin Royal Sonesta New York - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

8.6
Based on 1413 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.86
S
Stephanie • family_with_children • us
5
Cons:

Never returned my deposit

2026-09-11 • via Nuitee
V
veronica • family_with_children • it
9
Fantastico!
Pros:

Struttura centrale, pulita. Tutti molto gentili. Ci siamo trovati benissimo.

Cons:

Niente da criticare.

2026-09-10 • via Nuitee
G
grace • extended_group • us
6
2026-09-08 • via Nuitee
E
Enrique • couple • il
1
Cons:

El desayuno estaba incluido y los muy bobos te cobran 5 dólares por un huevo

2026-09-05 • via Nuitee
H
Hannes • extended_group • at
10
2026-09-04 • via Nuitee
G
Grayson • extended_group • gb
10
2026-09-04 • via Nuitee
S
Seema • family_with_children • gb
10
Pros:

Location, Rooms and service was just perfect. It was spacious and great for family of four

2026-09-04 • via Nuitee
G
giannesini • family_with_children • fr
8
Idéalement placé et rapport qualité prix top
Pros:

Tout sauf le système de climatisation trop bruyant

Cons:

Le système de climatisation

2026-09-02 • via Nuitee
E
Enrique • couple • il
9
Cons:

Que una botella de agua mineral la pongan y cobran 12 dólares, cobren 20 dólares más por la habitación y no doce por una botella que cuesta uno. No entiendo al de marketing debe estar graduado en …,

2026-08-31 • via Nuitee
H
Howard • couple • au
7
Great location old world charm, nearly there could be a little more over the top so to speak
Pros:

Location location location

Cons:

Old world charm

2026-08-31 • via Nuitee
S
shimrit • family_with_children • il
5
2026-08-30 • via Nuitee
R
rosaria • solo_traveller • it
9
Ottima scelta
Pros:

Suite molto bella , grande e arredata benissimo
Ottima posizione a due minuti a piedi dalla metro e a 5 a piedi dalla cattedrale di San Patrick

Cons:

Il personale non particolarmente attento , il servizio di pulizia non all'altezza di un hotel a 5 stelle

2026-08-28 • via Nuitee
A
Alpaslan • family_with_children • tr
8
Pros:

Location and cleanliness

Cons:

The rude behavior of a few staff members

2026-08-26 • via Nuitee
C
CHARIKLEIA • extended_group • gr
3
Frustrating
Cons:

Upon check in they requested a safety deposit of 1.000$ on my credit card. After check out with no extras at all they said it would be released within 24h. Three days later the amount is still being held and they ignore of course all my emails so far. So for me it’s not about location or facilities or anything for that matter, because NY is packed with hotels with excellent location and facilities and eventually with better prices. It is about respecting the costumer and after sales behaviour.

2026-08-25 • via Nuitee
A
Armand • family_with_children • us
10
Pros:

Very good location, very accommodating staff

2026-08-24 • via Nuitee
J
Jennifer • extended_group • us
10
Always a great stay!
Pros:

I’ve stayed here many times. The location is close to midtown but not in the craziness of Times Square. Staff is always nice and accommodating.

2026-08-24 • via Nuitee
N
Natalie • solo_traveller • il
3
חדר לא נקי
Pros:

המיקום סביר

Cons:

לא מנקים את החדר שירות גרוע היחס בקבלה מאכזב מלון לא שווה את הכסף

2026-08-22 • via Nuitee
E
Eduardo • couple • ar
10
2026-08-21 • via Nuitee
C
christian • couple • br
10
2026-08-21 • via Nuitee
D
Di Giulio • solo_traveller • it
9
2026-08-19 • via Nuitee