Van der Valk Hotel Heerlen

Hotels
•
Van der Valk Hotels
8.6 (1848 reviews)
Terworm 10 , Heerlen , nl
+31 45 560 1800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location despite not being city center
Cons:
Housekeeping issues
Dimly lit bathrooms
Carpeted rooms

Categories

Cleanliness
8.18
Some issues mentioned with housekeeping behavior which suggests cleanliness may be affected.
Service
8.65
Friendly staff noted, despite some complaints about customer service.
Location
8.19
Not near city center but praised as a lovely property.
Room Quality
8.64
Rooms generally comfortable but issues with dark bathrooms and carpet noted.
Amenities
9.17
Good amenities including breakfast and a nice pool reported.
Value for Money
8.63
Felt some higher prices for rooms were not justified due to various issues.
Food and Beverage
8.68
Breakfast and dinner were noted as top quality.
Overall Experience
8.65
Generally positive experiences but several issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:48

Property Description

Luxurious 4-Star Countryside Retreat

Indulge in Relaxation: Enjoy the indoor swimming pool, gym, and wellness area with saunas and ice lounge.

Culinary Delights: Delight in internationally oriented dishes at the modern a la carte restaurant and unwind with beverages at the bar.

Convenient Location: Just a 15-minute walk from the center of Heerlen and a 3-minute drive from Central Station.

Experience luxury and comfort at Hotel Heerlen - Book your stay now!

Important information:

Please note that the accommodations cannot provide extra beds for adult guests.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the opening hours of the swimming pool, wellness and fitness center differ during the week. Please contact the property for more information about opening hours during your stay.

Please note that the restaurant requires a reservation.

Children aged under 18 are not allowed to use the wellness center.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1848 reviews
Cleanliness: 8.18
Service: 8.65
Location: 8.19
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
S
Sergio Manique • couple • lu
9
2026-07-25 • via Nuitee
E
Emilia • couple • nl
9
2026-07-24 • via Nuitee
L
Lieselot • family_with_children • nl
9
2026-07-24 • via Nuitee
G
Gerardus.H.M.J.G. • couple • nl
8
Een nachtje geslapen in een prima accomodatie.
Pros:

Prima ligging naast de snelweg en naast mooi natuurgebied Terworm.
Vriendelijk personeel en prima ontbijt en a la carte eten. Mooie kamer en suite.

Cons:

NVT

2026-07-24 • via Nuitee
J
Jansen • solo_traveller • be
9
2026-07-23 • via Nuitee
T
Tessa • family_with_children • nl
8
2026-07-22 • via Nuitee
A
Alfons • couple • be
10
2026-07-22 • via Nuitee
E
Ed • couple • nl
10
Goed
Pros:

Alles

2026-07-21 • via Nuitee
M
MARC • couple • be
9
Leuk en gezellig weekend !
Pros:

Heel groot en uitstekend ontbijtbuffet. Grote kamer met grote badkamer met bad én douche en heel goed bed. Ook het zwembad viel heel goed mee.

Cons:

De barman wist niet dat een Campari-Orange bestaat uit Campari met fruitsap maar gaf mij een Campari met een Fanta Orange ! Dat is absoluut niet smakelijk !!!

2026-07-21 • via Nuitee
K
Kelly • extended_group • nl
8
2026-07-21 • via Nuitee
A
Arnold • couple • nl
5
Teleurstellend 2-daags verblijf voor een 4 sterren Van der Valk hotel @ EUR 671 incl. ontbijt.
Pros:

Ruime Luxe Kamer met bad en douche. Ruime parkeergelegenheid.

Cons:

Met koffers trap op naar receptie. Lift maakte vreemd scherp geluid. Heeft onderhoud nodig. Gemeld bij receptie. Was niet bekend. Het was erg druk in het hotel en met name bij het ontbijt. In lange rij voor koffie. 1 koffiemachine was kapot. Moest zelf bestek halen. Slechts 1 variant omelet met ham en kaas verkrijgbaar. Te weinig personeel?

2026-07-21 • via Nuitee
S
Steven • solo_traveller • nl
10
2026-07-21 • via Nuitee
P
Pierre • solo_traveller • fr
10
2026-07-20 • via Nuitee
S
Sara • solo_traveller • be
8
2026-07-19 • via Nuitee
W
Willy • solo_traveller • nl
8
2026-07-19 • via Nuitee
E
Eric • solo_traveller • nl
4
2026-07-19 • via Nuitee
I
Ireen • solo_traveller • nl
7
2026-07-18 • via Nuitee
T
Tom • couple • nl
6
2026-07-18 • via Nuitee
S
Sandra • solo_traveller • nl
9
Heerlijk verblijf.
Pros:

Vriendelijk ontvangst, snelle check-in. Nette, ruime en schone kamer.

2026-07-17 • via Nuitee
M
MJ • family_with_children • nl
5
Viel echt tegen de bedden teleurstellend
Pros:

Het was rustig

Cons:

De bedden liggen los matrassen dus in de nacht val je er af
Handdoeken stinken

2026-07-16 • via Nuitee