Van der Valk Hotel Heerlen

Hotels
•
Van der Valk Hotels
8.6 (1809 reviews)
Terworm 10 , Heerlen , nl

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location despite not being city center
Cons:
Housekeeping issues
Dimly lit bathrooms
Carpeted rooms

Categories

Cleanliness
8.18
Some issues mentioned with housekeeping behavior which suggests cleanliness may be affected.
Service
8.65
Friendly staff noted, despite some complaints about customer service.
Location
8.19
Not near city center but praised as a lovely property.
Room Quality
8.64
Rooms generally comfortable but issues with dark bathrooms and carpet noted.
Amenities
9.17
Good amenities including breakfast and a nice pool reported.
Value for Money
8.63
Felt some higher prices for rooms were not justified due to various issues.
Food and Beverage
8.68
Breakfast and dinner were noted as top quality.
Overall Experience
8.65
Generally positive experiences but several issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:48

Property Description

Luxurious 4-Star Countryside Retreat

Indulge in Relaxation: Enjoy the indoor swimming pool, gym, and wellness area with saunas and ice lounge.

Culinary Delights: Delight in internationally oriented dishes at the modern a la carte restaurant and unwind with beverages at the bar.

Convenient Location: Just a 15-minute walk from the center of Heerlen and a 3-minute drive from Central Station.

Experience luxury and comfort at Hotel Heerlen - Book your stay now!

Important information:

Please note that the accommodations cannot provide extra beds for adult guests.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the opening hours of the swimming pool, wellness and fitness center differ during the week. Please contact the property for more information about opening hours during your stay.

Please note that the restaurant requires a reservation.

Children aged under 18 are not allowed to use the wellness center.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1809 reviews
Cleanliness: 8.18
Service: 8.65
Location: 8.19
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
J
Joost • couple • nl
8
2026-06-13 • via Nuitee
P
Pierre • family_with_children • de
6
2026-06-13 • via Nuitee
V
van Kasteren • solo_traveller • nl
8
2026-06-12 • via Nuitee
S
Steven • extended_group • be
10
2026-06-08 • via Nuitee
G
Gunda • solo_traveller • de
9
2026-06-08 • via Nuitee
M
Martens • solo_traveller • nl
10
2026-06-07 • via Nuitee
R
Rea • couple • al
10
2026-06-07 • via Nuitee
J
Julia • couple • nl
10
2026-06-06 • via Nuitee
C
Christina • solo_traveller • de
8
2026-06-06 • via Nuitee
S
Sabrina • family_with_children • de
10
2026-06-06 • via Nuitee
R
Rob • couple • nl
8
Pros:

was wel erg duur 350. euro voor 1 nacht voor 2 personwn

Cons:

zie hier bovwn. erg duur

2026-06-04 • via Nuitee
M
Marta • family_with_children • pl
10
Wspaniałe miejsce na wypoczynek
Pros:

Przepiękny hotel, kameralny basen. Przepyszne jedzenie. Pokoje rodzinne bajkowe ze zjeżdżalnia

Cons:

-

2026-06-03 • via Nuitee
L
Leontine • couple • nl
2
Teleurstellend
Cons:

De kamer was te warm. Er kon maar een deur open. Het klimaat systeem werkte niet en de douche werkte ook niet goed. Prijs/ kwaliteit heel slecht.

2026-06-03 • via Nuitee
V
van der Velde • solo_traveller • nl
9
2026-06-02 • via Nuitee
M
Markus • couple • ch
8
Würde es wieder buchen.
2026-06-01 • via Nuitee
C
Christophe • couple • fr
6
Nous n y reviendrons pas !
Pros:

Chambre 502 il a fallu inverser les matelas à 1h30 du matin pour espérer dormir car les matelas faisaient un creux au milieu.
La moquette de la chambre au pied du lit a une trace de café d'au moins 1 mètre. Le balcon donne directement sur le parking vous êtes assis au nez des voitures aucune séparation entre les 2. La piscine est bien mais le sol hyper glissant.
Le petit déjeuner est varié. Par rapport au prix que nous avons payé (229 euros pour la chambre + 43 euros pour les petits déjeuners) nous espérions avoir beaucoup mieux.

Cons:

Les matelas, la saleté sur la moquette de la chambre, le sol glissant de la piscine et la mauvaise qualité du shampooing et après shaampooing. Le manque d'humanité : à l'accueil quand vous achetez quelque chose à vous d'aller sur la machine et de taper ce que vous avez pris et de payer. Aucun personnel ne parle le français ni à l'accueil, ni au restaurant, le même n'est pas non plus traduit en français. La viande de canard avait encore des nerfs.

2026-06-01 • via Nuitee
K
Kyle • couple • nl
10
2026-05-31 • via Nuitee
I
Iwan • solo_traveller • nl
8
2026-05-31 • via Nuitee
J
Judith • extended_group • de
8
2026-05-31 • via Nuitee
A
Alwin • couple • nl
8
2026-05-30 • via Nuitee