Van der Valk Hotel Heerlen

Hotels
•
Van der Valk Hotels
8.6 (1918 reviews)
Terworm 10 , Heerlen , NL
+31 45 560 1800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location despite not being city center
Cons:
Housekeeping issues
Dimly lit bathrooms
Carpeted rooms

Categories

Cleanliness
8.18
Some issues mentioned with housekeeping behavior which suggests cleanliness may be affected.
Service
8.65
Friendly staff noted, despite some complaints about customer service.
Location
8.19
Not near city center but praised as a lovely property.
Room Quality
8.64
Rooms generally comfortable but issues with dark bathrooms and carpet noted.
Amenities
9.17
Good amenities including breakfast and a nice pool reported.
Value for Money
8.63
Felt some higher prices for rooms were not justified due to various issues.
Food and Beverage
8.68
Breakfast and dinner were noted as top quality.
Overall Experience
8.65
Generally positive experiences but several issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:48

Property Description

Luxurious 4-Star Countryside Retreat

Indulge in Relaxation: Enjoy the indoor swimming pool, gym, and wellness area with saunas and ice lounge.

Culinary Delights: Delight in internationally oriented dishes at the modern a la carte restaurant and unwind with beverages at the bar.

Convenient Location: Just a 15-minute walk from the center of Heerlen and a 3-minute drive from Central Station.

Experience luxury and comfort at Hotel Heerlen - Book your stay now!

Important information:

Please note that the accommodations cannot provide extra beds for adult guests.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the opening hours of the swimming pool, wellness and fitness center differ during the week. Please contact the property for more information about opening hours during your stay.

Please note that the restaurant requires a reservation.

Children aged under 18 are not allowed to use the wellness center.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Location

Guest Reviews

8.6
Based on 1918 reviews
Cleanliness: 8.18
Service: 8.65
Location: 8.19
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
M
Marina • couple • nl
1
2026-09-18 • via Nuitee
C
c • couple • nl
10
2026-09-18 • via Nuitee
E
Eline • solo_traveller • nl
9
Pros:

Het zwembad en wellness

Cons:

Geen harde pistoletjes bij ontbijt
Wel genoeg andere keuzes

2026-09-14 • via Nuitee
S
Sanne • couple • nl
8
2026-09-13 • via Nuitee
S
Severine • solo_traveller • be
9
2026-09-11 • via Nuitee
J
J.A. • solo_traveller • nl
7
Goed hotel maar bij laatste poging toch maar voor ander hotel grkozen wegens veel te dure overnachting en dan ook nog zo
Pros:

Ruim en vomfortabel

Cons:

Wisselende prijzen, soms schrikbarend duur

2026-09-11 • via Nuitee
J
Jan • couple • nl
10
Prachtig hotel voor zakelijk en privé in een schitterende omgeving.
Pros:

Royale kamer met raam dat open kon, zodat de airco 's nachts uit kon. Maar de Wellnes overtrof mijn verwachting. Geweldig verblijf gehad!

2026-09-10 • via Nuitee
U
Ulrike • couple • de
9
2026-09-07 • via Nuitee
S
Stepan • extended_group • gb
8
Great stopover hotel.
Pros:

Great location and facility, wellness extra cost but good quality.

Cons:

Staff not knowledgable/experienced.

2026-09-06 • via Nuitee
M
Marjolein • solo_traveller • nl
9
2026-09-06 • via Nuitee
S
Sjacko • couple • nl
10
Tot rust komen.
Pros:

Heerlijk rustig en ontspannen sfeer. Geweldige welness ruimte.

Cons:

Alleen als aandachtspunt, het gebrekkig nederlands praten van enkelenpersoneelsleden. Ze waren wel aardig en beleefd.

2026-09-06 • via Nuitee
I
ILLE • couple • be
10
2026-09-05 • via Nuitee
J
Jørgen Emil • solo_traveller • no
10
2026-09-03 • via Nuitee
D
David • solo_traveller • it
9
Buona struttura
Pros:

Gentilezza Staff

Cons:

Il bagno in camera non ha la porta, lo trovo... strano

2026-09-03 • via Nuitee
E
Edikas • solo_traveller • us
10
Pros:

Viskas

Cons:

-

2026-09-03 • via Nuitee
N
natalya • couple • nl
10
2026-09-02 • via Nuitee
B
Bianca • extended_group • nl
5
2026-09-01 • via Nuitee
F
Frederik • couple • nl
8
Pros:

Kamer en ontbijt

2026-08-31 • via Nuitee
K
Klaus • couple • de
9
Gerne wieder
Pros:

Der Kaffee am Morgen ohne Frühstück!!

2026-08-31 • via Nuitee
D
Danielle • couple • nl
9
Prachtig hotel op mooie plek
Pros:

Heel mooi hotel. Heerlijke bedden en goede service en erg schoon

Cons:

Nvt

2026-08-31 • via Nuitee