Comfort Suites Grand Rapids South

Hotels
Comfort Suites
7.8 (746 reviews)
7644 Caterpillar Court , Grand Rapids , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good staff
Nice breakfast
Cons:
Cleanliness issues
Pool not operational

Categories

Cleanliness
6.44
Several reviews noted cleanliness issues such as mold and bugs.
Service
8.91
Positive mentions of staff responsiveness and service.
Location
8.45
The hotel is in a good location, relatively quiet.
Room Quality
7.9
Rooms were spacious but some cleanliness issues noted.
Amenities
5.93
Pool was broken and other amenities had failures.
Value for Money
8.39
Good value for the price given some positives about stay.
Food and Beverage
8.94
Breakfast had a good selection and was appreciated.
Overall Experience
7.41
Overall sentiment was mixed with significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:17

Property Description

Luxurious All-Suite Hotel in Grand Rapids

Indulge in Comfort and Convenience:
Experience the convenience of free Wi-Fi, indoor pool, and spacious suites with cable TV and sofa beds. Each suite is equipped with a microwave, refrigerator, coffee maker, and desk, ensuring a comfortable stay.

Relax and Unwind:
Take advantage of the hotel's gym, pool, and jacuzzi to relax and rejuvenate. Business travelers will appreciate the business center, meeting facilities, and complimentary breakfast, while leisure guests can explore nearby attractions like Van Andel Arena, Grand Valley State University, and John Ball Park Zoo.

Book Your Stay Today:
Escape to Comfort Suites South and enjoy a perfect blend of comfort and luxury. Ideal for both business and leisure travelers, book now for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The pool is under renovation, until further noticeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 746 reviews
Cleanliness: 6.44
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 5.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 7.41
S
steven couple us
7
Ok
Pros:

Clean

Cons:

Pool was closed never said that when booking

2026-08-30 via Nuitee
L
Leo solo_traveller us
8
2026-08-28 via Nuitee
K
Koop solo_traveller us
4
Cons:

There was a "Nope" spider in my bed.

2026-08-27 via Nuitee
G
Geyer solo_traveller us
1
Pros:

Nothing, came down with Covington and they kept my money

Cons:

They're refund policy is bullshit

2026-08-27 via Nuitee
B
Behnke couple us
3
Pros:

Parking was free and it was easy to get to

Cons:

Everything is broke in that dang building, if they would invest a couple bucks into maintaining the rooms it would be alot nicer.

2026-08-24 via Nuitee
D
Douglas solo_traveller us
8
2026-08-19 via Nuitee
D
DIDIMO solo_traveller us
5
Pros:

Free breakfast and friendly staff

Cons:

Room was not ready at check in time. Garbage under the night stand.

2026-08-18 via Nuitee
D
Dougherty couple us
4
Pros:

The front desk staff was very kind when checking in!

Cons:

I’m not sure if our room was fully cleaned. There was a used bar of soap in the shower, the toilet seat was left up and we were left with no bath towels. One of the queen beds had a large brown/yellowish stain on the sheet. There were two remotes in the room, however, neither one worked. There was a light burnt out in the bathroom and next to the beds.

2026-08-18 via Nuitee
H
Hannah couple us
1
2026-08-18 via Nuitee
E
Elizabeth family_with_children us
10
Happy with my experience
Pros:

breakfast was great

Cons:

Nothing

2026-08-18 via Nuitee
T
Tyler couple us
8
Great hotel for the price.
Pros:

I like the location of it near the highway

Cons:

The smell in the hallways was a bit weird and was the only complaint I had.

2026-08-17 via Nuitee
D
Donna couple us
10
2026-08-17 via Nuitee
J
Jessica couple us
8
2026-08-17 via Nuitee
L
Logan extended_group us
5
Pros:

Good ac

Cons:

Cleanliness of room.

2026-08-17 via Nuitee
W
Wisneski extended_group us
1
Run away!!!
Pros:

Nothing

Cons:

I waited 30 minutes for the front desk to check in the 2 people in front of me. I was given the keys to a dirty room then a staff member checked 2 others before we found a “clean” room that had a bandaid in the drain. Go anywhere but here. The pool was closed for maintenance and the ice machine didn’t even work. What a joke.

2026-08-15 via Nuitee
M
Mildred family_with_children us
10
All in all, the hotel is very good.
Pros:

The hotel is very clean and comfortable—honestly, very quiet—and I hope they offer more variety at breakfast in the future.

Cons:

The pool wasn’t working.

2026-08-09 via Nuitee
R
Ronald couple us
9
Pros:

Didn't eat breakfast there.

2026-08-09 via Nuitee
K
karissa family_with_children us
6
2026-08-08 via Nuitee
M
Melinda family_with_children us
7
Fit our needs
Pros:

It was perfect for sleeping here while visiting family all in the Grand Rapids area. The breakfast was delicious and super convenient!

Cons:

The pool was closed for renovations.

2026-08-06 via Nuitee
R
Randy solo_traveller us
5
Won’t hurry back. Pool was closed
Pros:

Location , easy off highways

Cons:

Our bathroom smelled like urine. There was some kind of juice or goo on the door of the room on the inside. There was also some kind of white substance on the headboard. We went to Myers and bought a bunch of sanitizing wipes after the staff said they could not change our room. And we just kept the bathroom door shut as much as possible.

2026-08-04 via Nuitee