Mercure Clear Mountain Lodge

Hotels
•
Mercure
8 (833 reviews)
Clear Mountain Road , Mount Samson , au

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great views
Cons:
Cleanliness issues
Dated rooms
Limited food options

Categories

Cleanliness
5.58
Multiple reviews indicate issues with cleanliness, including mould and poor maintenance.
Service
9.55
Friendly staff mentioned in several reviews, with positive remarks about service.
Location
9.09
Many guests praised the beautiful location and views.
Room Quality
6.54
Reviews noted dated rooms and issues with comfort and cleanliness.
Amenities
7.57
Amenities are present but some guests noted the need for maintenance and updates.
Value for Money
8.53
Location and views justify the cost for some guests, but cleanliness issues affect perceived value.
Food and Beverage
8.58
Breakfast received positive feedback, though options for lunch and dinner were seen as limited.
Overall Experience
8.55
Guests appreciated the natural setting and views despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:34

Property Description

Panoramic Views and Tranquil Setting
Mercure Clear Mountain Lodge, perched on a mountaintop, provides breathtaking views of the Glasshouse Mountains. Nestled just 35 minutes from Brisbane's bustling city centre, this tranquil escape offers a serene retreat amidst nature's beauty.

Luxurious Accommodations with Private Balconies
The modern rooms at Mercure Clear Mountain Lodge are a blend of comfort and style, complete with air conditioning and plasma TVs. Step out onto your private balcony to soak in the stunning vistas of the surrounding mountains and Moreton Bay islands.

Stephanie’s Mountain Spa and Gourmet Dining
Indulge in relaxation at Stephanie’s Mountain Spa with a selection of rejuvenating body and beauty treatments, including the signature vine therapy. Treat your taste buds at Mandy’s on the Mountain with delectable international cuisine, followed by drinks at the Lodge Bar by the cozy fireplace.

Book your stay at Mercure Clear Mountain Lodge for a perfect blend of luxury and tranquility.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

The hotel renovation ends around 30th JunePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 833 reviews
Cleanliness: 5.58
Service: 9.55
Location: 9.09
Room Quality: 6.54
Amenities: 7.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
S
Sam • family_with_children • nz
6
Wasn’t best bedding configuration but too was tidy and breakfast was amazing
Pros:

Very close to wedding location (closest accommodation)
Breakfast was amazing, included in room fare. Huge breakfast

Cons:

The bedding configuration wasn’t what we paid for (2 queen beds were booked but received one king bed and we had to sleep with our toddler in the same bed). They let us know that the configuration had changed via email and said there was a travel cot available in our room but we didn’t have one in our room when we got there. We got back late from wedding and didn’t chase this up.
We did ask for an early check in but we were running late and they didn’t charge us for it, which was amazing.

2026-06-12 • via Nuitee
S
Shannon • extended_group • au
8
2026-06-09 • via Nuitee
R
Rhianna • couple • au
6
Pros:

Staff were lovely, just doing the best they could whilst they have renovations going on.

Cons:

Some of the facilities were a bit iffy during construction. Also much of the main ammenities were closed such as the pool and spa for Reno’s too.
Hopefully this shouldn’t be for too much longer.

2026-06-08 • via Nuitee
C
Chris • couple • au
7
Great stay, comfortable apart from air conditioner drone from another room. Staff very friendly and
Pros:

Location and views were great.

Cons:

For accommodation on the lower level there are too many steps to carry bags and cases down and up. Access should be via a path at the same level as the lower car park. Particularly bad for elderly couples.

2026-05-25 • via Nuitee
D
Daniella • solo_traveller • au
7
Wait until renovations are done for the full experience
Pros:

Peaceful outlook, friendly staff

Cons:

Noisy room, water heater going off all night and thin walls to neighbouring room

2026-05-20 • via Nuitee
K
Kym • extended_group • au
9
Get away so close to Brissie
Pros:

Just one night at clear mountain is all it takes to refresh and rejuvenate! We hit the day spa for 90 min, had dinner and brekkie in the restaurant and breathed. So close too!

2026-05-13 • via Nuitee
B
Bryony • couple • au
7
A calm retreat in the mountains
Pros:

Lovely location. Private, clean and comfortable. Food was delicious!

Cons:

Wifi was hopeless!

2026-05-08 • via Nuitee
Y
Yrsa • couple • au
3
2026-05-05 • via Nuitee
R
Rosemary • solo_traveller • au
6
2026-05-03 • via Nuitee
B
Brian • couple • au
10
2026-04-23 • via Nuitee
E
Edythe • family_with_children • au
8
The staff were amazing as we got caught in traffic arriving late and Kitchen staff helped us out getting late dinners fo
Pros:

Peaceful location

Cons:

Stairs trying to get luggage to room

2026-04-17 • via Nuitee
T
Travis • solo_traveller • au
10
2026-04-12 • via Nuitee
M
Michelle • couple • au
10
Relaxing and fun
Pros:

Clean, tidy and affordable

2026-04-12 • via Nuitee
S
Susan • couple • au
4
Disappointing
Pros:

The location and views are fabulous.

Cons:

The walls are paper thin. We paid for one of the higher priced rooms but could hear the telephone conversation of the person next door.
The pool was disappointing and there were only 2 sun loungers for the entire hotel.
The restaurant is under renovation but the food was underwhelming and extraordinarily expensive for what was on offer, particularly the breakfast.

2026-04-08 • via Nuitee
R
Rieley • family_with_children • au
1
2026-04-08 • via Nuitee
S
Sharib • family_with_children • au
5
Pros:

nothing was extra special .

2026-04-07 • via Nuitee
R
Rose • couple • nz
7
Great location, it’s a must see!
Pros:

Lovely place! Great location & lovely staff!
It’s definitely not a place to take a suitcase! Heaps of stairs and parking is quite far away from where you stay. Apart from that nice place!

Cons:

Nothing

2026-04-06 • via Nuitee
H
Holly • couple • au
4
Not worth it. Find an air Bnb close by to stay in the lovely area.
Pros:

Beds are comfy and location is obviously lovely in the valley

Cons:

Man is this place run down. Been here a few times over the last decade or so and it just gets more and more run down. Hopefully as it transitions into Peppers, they will fix the place up. Rooms are run down and overall resort is run down. Bathroom door didn't shut and the taps make a piercing sound through the walls whenever other people turn on any water including ours. For some reason there is 2 dogs on site which are what I'm assuming belong to a person who lives on site. That would be fine if they didn't bark at all hours through the night. Was awful. We mainly stayed there for the balcony restaurant which is closed but not notified of that until after you book... funny that. The temporary restaurant is terrible and food matches that situation. We wanted to book into the spa and reception couldn't even tell us if it was open and it was left to us to find out if they're on site spa was open..... we didn't even bother. Won't be back. Total crap now. Good luck peppers. Hopefully you turn the crappy mercure into a new haven.

2026-04-06 • via Nuitee
A
Andrews • couple • au
1
2026-03-28 • via Nuitee
J
Jenny • solo_traveller • au
8
2026-03-18 • via Nuitee