Hotel Concierge Plaza Colima

Hotels
9 (335 reviews)
Portal Medellin No. 12 , Colima , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean common areas
Beautiful architecture
Cons:
Small room sizes
Inconsistent food quality
Limited amenities
Some cleanliness issues

Categories

Cleanliness
8.66
Several mentions of cleanliness being adequate, but certain reviews highlighted dirty areas.
Service
9.63
Staff were described as friendly and helpful, though some service issues were noted.
Location
10
Location is frequently praised as excellent and convenient.
Room Quality
8.67
Mixed reviews; some rooms described as small or uncomfortable.
Amenities
8.12
Amenities mentioned include a cold pool and limited options in the restaurant.
Value for Money
9.15
Generally considered reasonable for the location, though some felt it could be better.
Food and Beverage
8.11
Some reviews noted undercooked food and limited options at the restaurant.
Overall Experience
9.66
Overall satisfaction is high despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:34

Property Description

Colonial Charm and Modern Comforts

Located just 30 meters from Colima Cathedral, Hotel Concierge Plaza Colima is housed in a 19th-century historical listed building, offering a blend of colonial charm and modern comforts.

Amenities Galore

Enjoy a range of amenities including a free airport shuttle, an outdoor pool, free Wi-Fi, and a gym. Indulge in colonial-style rooms, some with balconies or views of the main square, all equipped with air conditioning, cable TV, and private bathrooms.

Culinary Delights and Leisure

Savor buffet breakfast and regional cuisine at El Patio restaurant, relax at the café or shop, and make use of the 24-hour refreshment station. With function facilities, a children’s playground, and free parking, there's something for everyone.

Book your stay at Hotel Concierge Plaza Colima for a memorable experience in Colima!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 335 reviews
Cleanliness: 8.66
Service: 9.63
Location: 10
Room Quality: 8.67
Amenities: 8.12
Value for Money: 9.15
Food and Beverage: 8.11
Overall Experience: 9.66
K
Kriss • couple • mx
8
Pros:

The location on the plaza. The staff.

Cons:

Uncomfortable chairs in room.

2026-06-26 • via Nuitee
J
Jorge • couple • mx
10
Muy padre hotel
Pros:

Ubicado en el corazón de Colima, limpio, con estacionamiento y personal amable

Cons:

No teni3a en servicio los restaurantes, solo el que da a la calle

2026-06-19 • via Nuitee
J
Jose • couple • us
8
2026-06-18 • via Nuitee
M
Matt • couple • us
7
2026-06-15 • via Nuitee
M
manuel • solo_traveller • mx
8
2026-06-14 • via Nuitee
M
Mano • solo_traveller • ch
10
Pros:

Juste Magnifique

2026-06-08 • via Nuitee
C
Consuelo • couple • us
9
Pros:

Location to every thing

2026-05-16 • via Nuitee
P
Pina • extended_group • mx
9
Camas cómodas
Pros:

Personal amable e instalaciones cómodas y limpias

Cons:

Realmente lo utilicé para dormir

2026-05-11 • via Nuitee
A
Alexis • couple • us
9
2026-05-06 • via Nuitee
C
Carolina • couple • co
7
Pros:

La ubicación

Cons:

La puerta del baño no servía y no se podía cerrar y el baño la verdad muy regular el inodoro y el lavamanos estaba siempre tapado

2026-05-01 • via Nuitee
G
Garcia • solo_traveller • us
8
Pros:

Friendly staff

Cons:

Unstable wifi

2026-05-01 • via Nuitee
S
Selene Orduño • solo_traveller • mx
9
2026-04-20 • via Nuitee
G
Garcilazo • solo_traveller • mx
10
Muy placentera la estancia.
Pros:

El lugar está muy bonito. Incluye gimnasio y alberca, eso les encanto a mis hijos.

Cons:

Que no tuviera ventana la habitación, como q estaba sellada y no se veía nada hacia afuera, tampoco pasaban los rayos d sol.

2026-04-14 • via Nuitee
L
López • couple • mx
8
Muy agradable
Pros:

El hotel en si, por ser una casona antigua sus espacios comunes son grandes
Su pequeño jardín botanico

Cons:

El baño de la habitación pequeños e incómodo
La manija de la puerta del baño casi se caía
El control de tv no funcionaba correctamente

2026-04-12 • via Nuitee
R
Rodolfo • solo_traveller • mx
9
2026-04-12 • via Nuitee
X
XxXGrifTeRXxX11 • couple • mx
9
2026-04-11 • via Nuitee
E
Elvia • family_with_children • mx
10
Pros:

Hotel muy bonito, excelente su personal.
Cuarto espacioso, tipo colonial, el desayuno del domingo que aunque no lo incluye estuvo riquísimo.

Cons:

Tuve problemas con el aire acondicionado de mi habitación, pero el personal del hotel de inmediato lo solucionó. Me quedé más qué satisfecha con la atencion.

2026-04-08 • via Nuitee
P
Paola • family_with_children • mx
7
2026-04-06 • via Nuitee
E
Edgar • family_with_children • mx
9
Muy agradable
Pros:

El inmueble en general está con un diseño muy padre.

Cons:

Tal vez un poco más suave la cama

2026-04-06 • via Nuitee
G
Gina • couple • us
8
Great location, clean and comfortable
Pros:

Close to downtown

2026-03-30 • via Nuitee