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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Allergy-free room
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key card access
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Shopping on site
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Front desk (limited hours)
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Access to nearby outdoor pool
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Exercise/lap pool
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Swimming nearby
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Bicycle-friendly property
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Charcoal grill
Review Highlights
Categories
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Property Description
Convenient Location near Shopping Center
Courtyard Charlotte Matthews is strategically located just a short 5-minute walk from the bustling Fullwood Shopping Center, making it the perfect base for shopaholics and those looking to explore the local retail scene.
Modern Amenities and Dining Options
Enjoy the comfort of air-conditioned rooms adorned with warm colors and wooden furnishings, equipped with convenient amenities such as a mini-fridge, work desk, and coffee-making facilities. Indulge in a delicious made-to-order breakfast and dinner at Bistro, grab a Starbucks coffee, or unwind with cocktails on site at the bar.
Relaxation and Fitness Facilities
Take a dip in the refreshing outdoor pool or unwind in the whirlpool. Stay active during your stay with access to the hotel's gym facilities. With a 24-hour front desk and laundry services, your comfort and convenience are our top priorities.
Book your stay at Courtyard Charlotte Matthews for a seamless blend of comfort, convenience, and modern amenities.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
Wired internet is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Beautiful property inside and out truly. I love the Marriott hotels from courtyards to towns place suites. This property was phenomenal! Everyone was wonderful and kind. Literally would make sure we were taken care of.
Ice machine next to our room was down, but they had another one on the opposite end of our room. They also were doing renovations so the paint on the walls weren’t finished in the hallways on the third floor. Also, our room 358 phone in the room didn’t work. Found out multiple rooms the phones weren’t working due to their renovations and being re-wired.
Все чисто , парковка бесплатная , но вот завтрак платный
Платный завтрак
Same road as auditorium
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Breakfast
Location, comfortable bed, room location
Small room, light block drapes were very difficult to close and then couldn't open them. Microwave door fell off in my hand
Staff, bed, room, amenities, affordable rate
Toilets so low to the ground I kept struggling to get up
I had a very frustrating experience during my stay. When we arrived, we were not given the room I originally booked and had to change rooms twice before getting settled.
There were four people staying in the room, but the bathroom only had three towels. When I called the front desk to request an extra towel, I was told to go look and see if housekeeping were out on the floor so I could ask them myself, which I felt was unprofessional.
On Saturday, I also called to request that our room be cleaned, but I was told our room wasn’t scheduled for cleaning until Sunday—even though we had checked on Thursday.
Everything I would never stay here again and you shouldn’t either
Room very clean, comfortable, convenient to restaurants. Great staff.
No free coffee in the mornings, they did have a Starbucks but expensive. No continental breakfast. No free snacks. Carpet worn out by elevators.
Nice breakfast area. That you have to pay. Not included
Rooms were small.
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The room size and price
The dripping shower and someone had a barking dog when dogs aren’t allowed
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