Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Room size
Outdated decor
Food quality inconsistencies

Categories

Cleanliness
7.75
Some reviews mentioned cleanliness positively, but concerns about showers affecting the perception.
Service
9.25
The staff is frequently described as friendly and helpful across several reviews.
Location
9.25
Multiple reviews praised the prime location of the hotel, citing convenience to tourist spots and transport.
Room Quality
7.75
Some reviews noted smaller rooms and less modern decor than expected.
Amenities
8.75
Amenities such as parking and breakfast options were generally well-received.
Value for Money
8.25
While some felt rooms were basic for the price, others found the value acceptable for the location.
Food and Beverage
8.25
Reviews noted good breakfast options but criticized some food quality on specific occasions.
Overall Experience
8.75
Many reviews reflected a mostly positive experience overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:33

Property Description

Central Location:
Hotel Sailer's prime location, just minutes away from the Main Train Station and the old town, makes it the perfect base for exploring Innsbruck.

Relaxing Spa Area:
Unwind after a day of sightseeing in the hotel's spa area with a rejuvenating sauna session, offering a peaceful retreat in the heart of the city.

Culinary Delights:
Indulge in a culinary journey at the on-site restaurant, serving up a delectable mix of Tyrolean specialties, international dishes, and a wide array of exquisite wines.

Experience the charm of Hotel Sailer and book your stay now to create unforgettable memories in Innsbruck.

Important information:

Please note that the bicycle rental is not available in winter.

Please let the property know with how many guests you will arrive. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Location

Guest Reviews

8.5
Based on 5254 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
L
Lisa • solo_traveller • au
9
2026-11-07 • via Nuitee
T
Tüske • couple • hu
9
2026-11-06 • via Nuitee
A
Ale • solo_traveller • au
8
2026-11-05 • via Nuitee
R
Rolf • solo_traveller • ch
10
Excellent
Pros:

Alles top. Super Personal und einen super Chef

Cons:

Nichts

2026-11-05 • via Nuitee
M
Michael • solo_traveller • at
10
Ein sehr empfehlenswertes und gediegenes Hotel in der Nähe des Bahnhofes
Pros:

Es gibt dort noch einen unglaublich freundlichen, hilfsbereiten und kompetenten Nachtportier, ein Rarissimum in der heutigen Hotellandschaft - bitte beibehalten!
Das Zimmer ist sehr klug und platzsparend eingerichtet, v.a. das Bad.
Beim Frühstück wird ein überreiches Buffet geboten. Das Personal ist bis hin zur Chefin sehr freundlich.

2026-11-04 • via Nuitee
F
Fare' • family_with_children • it
10
2026-11-03 • via Nuitee
C
Cornelia • couple • ch
9
schön
Pros:

super feines frühstück

2026-11-02 • via Nuitee
T
Tanja • family_with_children • de
8
Pros:

Die Lage

Cons:

Das Zimmer war etwas klein für 4 Personen. Zu wenig Ablagefläche im Bad.

2026-11-02 • via Nuitee
A
Annette • solo_traveller • de
10
Empfehlenswert für kurze und lange Aufenthalte
Pros:

Zentral, Nähe Bahnhof, trotzdem leise, alle sehr, sehr freundlich, auch im Restaurant, Essen sehr lecker und hübsch angerichtet

Cons:

-

2026-11-01 • via Nuitee
O
Olha • family_with_children • ch
9
2026-10-31 • via Nuitee
L
Lucie • extended_group • cz
10
2026-10-31 • via Nuitee
D
Dominik Tobias • extended_group • de
10
2026-10-30 • via Nuitee
D
Dominik • family_with_children • de
9
Pros:

Hochwertig ausgestattete Zimmer, freundliches Personal.

2026-10-29 • via Nuitee
S
Sandy • couple • us
9
Nice place. Restaurant was very fancy and expensive! But the glass cube showers exposed to the room except for a sheer c
Pros:

Location was nice. It’s decorated nice.

Cons:

Glass shower?!?! Really? Who doesn’t want privacy while showering? It was very strange!

2026-10-29 • via Nuitee
S
Simone • family_with_children • de
8
2026-10-29 • via Nuitee
A
Andrea • family_with_children • us
6
Pros:

This hotel is very close to the train station which is a bonus if you’re traveling by train. Also, it seems like the common areas (lobby, bar and restaurant) have been renovated and are pretty nice and stylish. This is not the case for the rooms.

Cons:

The rooms are extremely outdated, worn and in need of updating. The bed and pillows are awful. One of the worst showers I’ve ever had.

2026-10-29 • via Nuitee
H
Hofecker • family_with_children • at
9
Hat sehr gut gepasst
Pros:

Zimmer

Cons:

Wassertemperatur entweder heiss oder kalt beim Duschen

2026-10-28 • via Nuitee
B
bruce • couple • au
10
A very good hotel close to Innsbruck train station.
Pros:

The Sailer hotel is very close to the train station which was a prime reason for our selection. The room was spacious, clean and comfortable. The staff at reception were very friendly and were able to assist us with several queries about Innsbruck. The hotel restaurant is very popular and we were fortunate to get a reservation for our first night. The meal and service were both very good. Can highly recommend the hotel Sailer.

2026-10-27 • via Nuitee
O
Oliver • family_with_children • de
8
Angenehm
Pros:

Sehr schönes Zimmer mit toller Dusche und gute Ausstattung.
Sehr gutes Frühstück und gute Betten.
Verkehrsgünstige Lage

Cons:

Einige Steckdosen im Zimmer waren defekt.

2026-10-27 • via Nuitee
M
Masako • couple • jp
9
Pros:

インスブルック中央駅から　徒歩で5分　また　黄金の小屋根　イン川　モノレール駅　等にも近い
食事もおいしく　スタッフも丁寧。

2026-10-26 • via Nuitee