Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Room size
Outdated decor
Food quality inconsistencies

Categories

Cleanliness
7.75
Some reviews mentioned cleanliness positively, but concerns about showers affecting the perception.
Service
9.25
The staff is frequently described as friendly and helpful across several reviews.
Location
9.25
Multiple reviews praised the prime location of the hotel, citing convenience to tourist spots and transport.
Room Quality
7.75
Some reviews noted smaller rooms and less modern decor than expected.
Amenities
8.75
Amenities such as parking and breakfast options were generally well-received.
Value for Money
8.25
While some felt rooms were basic for the price, others found the value acceptable for the location.
Food and Beverage
8.25
Reviews noted good breakfast options but criticized some food quality on specific occasions.
Overall Experience
8.75
Many reviews reflected a mostly positive experience overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:33

Property Description

Central Location:
Hotel Sailer's prime location, just minutes away from the Main Train Station and the old town, makes it the perfect base for exploring Innsbruck.

Relaxing Spa Area:
Unwind after a day of sightseeing in the hotel's spa area with a rejuvenating sauna session, offering a peaceful retreat in the heart of the city.

Culinary Delights:
Indulge in a culinary journey at the on-site restaurant, serving up a delectable mix of Tyrolean specialties, international dishes, and a wide array of exquisite wines.

Experience the charm of Hotel Sailer and book your stay now to create unforgettable memories in Innsbruck.

Important information:

Please note that the bicycle rental is not available in winter.

Please let the property know with how many guests you will arrive. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 14 years old stay for € 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4960 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
T
Tibor • solo_traveller • de
5
Pros:

Zentrale Lage, historisches Gebäude

Cons:

Kein Wasser oder Cafe auf dem Zimmer !
Keine Minibar, keine Möglichkeit.in der Umgebung um 23 Uhr noch eine Flasche Wasser zu kaufen.
Ein "glässernes" Bad bedeutet wenig Privatsphäre, besonders akustisch 😉
Für 4 Sterne und dem Preis inakzeptabel

2026-05-23 • via Nuitee
B
Balint • solo_traveller • at
9
2026-05-21 • via Nuitee
L
Liliana • solo_traveller • ar
9
Pros:

Buena ubicacion. Excelentes vistas desde el ascensor. La camas muy comodas.En general todo muy bien.

2026-05-21 • via Nuitee
E
Erich • solo_traveller • at
9
2026-05-21 • via Nuitee
N
Naama • solo_traveller • il
8
שהיה נעימה צוות נחמד חדר שקט והמיקום מצויין
Pros:

מיקום מעולה. כל מה שצריך וחדר שקט.

2026-05-21 • via Nuitee
M
Manuel • solo_traveller • at
8
2026-05-21 • via Nuitee
T
Tihda • couple • us
8
Convenient stay in Innsbruck
Pros:

Good location between train station and the Old Town. Could walk everywhere. Larger sized walk-in shower and plenty of soap/shampoo available.

Cons:

Not good value for the price. Rooms need to be updated, as the common areas of the hotel are way nicer than the rooms! Walls were dirty, not enough pillows, shower was slippery. We did ask the front desk for more pillows and bath mats, and they were very accommodating.

2026-05-20 • via Nuitee
S
Suchit • family_with_children • in
8
2026-05-20 • via Nuitee
G
guxi83 • solo_traveller • at
9
2026-05-19 • via Nuitee
C
Christelle • solo_traveller • fr
10
Pros:

L'emplacement a proximité de la gare,le petit déjeuner

Cons:

La salle de bain vitrée danseuse chambre a 3 lits. Manque un peu d'intimité

2026-05-19 • via Nuitee
D
David • solo_traveller • fi
8
2026-05-19 • via Nuitee
M
Martin • solo_traveller • at
9
2026-05-18 • via Nuitee
J
Jérôme • family_with_children • ch
10
2026-05-18 • via Nuitee
C
cornelia • couple • at
9
2026-05-18 • via Nuitee
U
Umberto • solo_traveller • it
10
2026-05-18 • via Nuitee
J
Jolanda • solo_traveller • nl
7
Goed hotel
Pros:

Prima locatie, vlak bij het station. Ruime kamer. Mensen bij de receptie erg vriendelijk en behulpzaam

Cons:

Bediening restaurant en bar was matig.

2026-05-17 • via Nuitee
R
Rebecca • solo_traveller • au
9
Pros:

Nice hotel very close to the train station.

2026-05-17 • via Nuitee
L
LilaLuna • solo_traveller • de
8
2026-05-16 • via Nuitee
S
Sabrina • family_with_children • ch
7
2026-05-16 • via Nuitee
E
Eva • couple • de
8
2026-05-15 • via Nuitee