Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Room size
Outdated decor
Food quality inconsistencies

Categories

Cleanliness
7.75
Some reviews mentioned cleanliness positively, but concerns about showers affecting the perception.
Service
9.25
The staff is frequently described as friendly and helpful across several reviews.
Location
9.25
Multiple reviews praised the prime location of the hotel, citing convenience to tourist spots and transport.
Room Quality
7.75
Some reviews noted smaller rooms and less modern decor than expected.
Amenities
8.75
Amenities such as parking and breakfast options were generally well-received.
Value for Money
8.25
While some felt rooms were basic for the price, others found the value acceptable for the location.
Food and Beverage
8.25
Reviews noted good breakfast options but criticized some food quality on specific occasions.
Overall Experience
8.75
Many reviews reflected a mostly positive experience overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:33

Property Description

Central Location:
Hotel Sailer's prime location, just minutes away from the Main Train Station and the old town, makes it the perfect base for exploring Innsbruck.

Relaxing Spa Area:
Unwind after a day of sightseeing in the hotel's spa area with a rejuvenating sauna session, offering a peaceful retreat in the heart of the city.

Culinary Delights:
Indulge in a culinary journey at the on-site restaurant, serving up a delectable mix of Tyrolean specialties, international dishes, and a wide array of exquisite wines.

Experience the charm of Hotel Sailer and book your stay now to create unforgettable memories in Innsbruck.

Important information:

Please note that the bicycle rental is not available in winter.

Please let the property know with how many guests you will arrive. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Location

Guest Reviews

8.5
Based on 5192 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
G
Gabor • family_with_children • nl
8
2026-08-08 • via Nuitee
M
Mauro • extended_group • it
9
Pros:

Hotel molto curato, lo staff è stato molto gentile.
Ottimo parcheggio nel garage coperto per le nostre moto.

2026-08-08 • via Nuitee
D
Davide • family_with_children • it
6
2026-08-08 • via Nuitee
G
Gebhard • solo_traveller • at
10
Gut gelegenes, preislich angemessenes Hotel der gehobenen Klasse ohne Schnickschnack
Pros:

1. Lage: fußläufig zum Hauptbahnhof und trotzdem in einer ruhigen Gasse.
2. Sehr gutes Restaurant im Haus, man muss nicht anderswo nach Essensmöglichkeiten suchen.
3. Bürgerliches Traditionshotel ohne das aufgesetzte Getue mancher internationalen Hotelketten.

Cons:

Kleiner, aber unbehebbarer Mangel: die Treppenabsätze innerhalb der Stockwerke, entstanden aus dem Zusammenschluss zweier Altbauten. Beim nächsten Mal werde ich um ein Zimmer bitten, das auf dem selben Niveau wie der Aufzug liegt.

2026-08-07 • via Nuitee
J
Joachim • solo_traveller • de
9
Pros:

Alles chic...

2026-08-07 • via Nuitee
M
Marcus • family_with_children • de
8
2026-08-07 • via Nuitee
J
Julia • solo_traveller • at
9
2026-08-07 • via Nuitee
A
ana isabel • solo_traveller • es
7
Pros:

Buena ubicación

Cons:

Las habitaciones son peor de lo que sale en las fotos

2026-08-07 • via Nuitee
G
Gregory • family_with_children • gb
9
2026-08-07 • via Nuitee
V
Vladislav • family_with_children • lt
10
2026-08-06 • via Nuitee
D
Dimitrios • solo_traveller • gr
8
2026-08-06 • via Nuitee
M
Muttalib • family_with_children • nl
10
Pros:

Prachtig locatie! En hotel

Cons:

Alles was perfect

2026-08-05 • via Nuitee
A
antonio • solo_traveller • es
9
Pros:

La atención del personal de recepción desde el primer momento, muy profesional para solucionar cualquier problema

2026-08-05 • via Nuitee
C
Caroline • extended_group • au
9
Excellent staff
Pros:

Excellent staff that helped with our luggage transfer, accepted our luggage from courier and stored luggage until our check in date.

2026-08-05 • via Nuitee
C
Claudia • extended_group • it
8
Pros:

Struttura ben tenuta camere molto confortevoli, comoda con il centro

Cons:

Niente

2026-08-04 • via Nuitee
W
Wojciech • family_with_children • at
9
2026-08-04 • via Nuitee
T
Tim • extended_group • de
10
2026-08-03 • via Nuitee
M
MANUEL • extended_group • es
7
Pros:

LA UBICACIÓN, EN EL CENTRO DE LA CIUDAD.

2026-08-03 • via Nuitee
J
Jelmer • family_with_children • nl
8
2026-08-03 • via Nuitee
A
Agnieszka • solo_traveller • pl
10
Pie
Pros:

Czystosc, klimat, przystepne ceny, pomocna uprzejma obsluga, lokalizacja, parking na miejscu. Mila niespodzianka to karta miejska na bezplatne autobusy i tramwaje ❤️

Cons:

Kawa i herbata nie uzupelnione na kolejny dzien, nie sprzatniete smieci co raczej w hotelu 4* powinno byc standardem. Lozka po zlaczeniu rozjezdzaly sie.Poza tym drobiazgiem wszystko super!

2026-08-03 • via Nuitee