Axel Hotel San Sebastián - Adults Only

Hotels
8.7 (8736 reviews)
26 Amara Kalea , San Sebastián , es
+34943251643

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and helpful staff
Excellent location
Cons:
High parking fees
Occasional minor issues with room fixtures

Categories

Cleanliness
8.39
Multiple reviews mention the hotel being clean and well-maintained.
Service
9.16
The staff was consistently praised for their friendliness and helpfulness.
Location
8.9
Reviews highlight the hotel’s excellent central location and quiet surroundings.
Room Quality
8.65
Rooms are described as modern, spacious, and comfortable.
Amenities
8.78
Facilities like the spa and breakfast options received positive comments.
Value for Money
8.24
Some reviews mentioned parking fees as high, affecting perception of value.
Food and Beverage
8.59
The breakfast received positive comments but there were concerns about pricing.
Overall Experience
8.86
Many guests expressed their intent to return and praised the overall ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:06

Property Description

Luxurious Adult-Only Haven

Located in San Sebastián, Axel Hotel San Sebastián - Adults Only offers a sophisticated retreat with a seasonal outdoor pool, fitness center, and chic bar. Indulge in a sun terrace and easy access to the stunning La Concha, Ondarreta, and Zurriola Beaches.

Elegant Rooms and Wellness Retreat

Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, safety deposit box, and private bathroom. Enjoy spa facilities including a hammam, spa center, and sauna for the ultimate rejuvenation.

Central Location and Exquisite Dining

Explore nearby attractions such as La Concha Promenade, Victoria Eugenia Theatre, and Calle Mayor. Wake up to delightful continental and buffet breakfast options each morning.

Book now for an unforgettable adult-only getaway at Axel Hotel San Sebastián!

Important information:

Licence number: HSS00874

When booking 5 or more rooms, your reservation policy will be non-refundable by default (you will be charged the total price of the reservation if you cancel anytime.)

The Axel Hotel San Sebastián is open to diversity and focused on the LGBTQ+ community.

Free Spa access available under availability with previous reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 8736 reviews
Cleanliness: 8.39
Service: 9.16
Location: 8.9
Room Quality: 8.65
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.59
Overall Experience: 8.86
F
Filip • solo_traveller • rs
10
Pros:

- Great staff
- Rooms are comfortable and clean
- Breakfast was good
- Overall great hotel

2026-07-04 • via Nuitee
V
Vuitton • solo_traveller • fr
9
2026-07-04 • via Nuitee
F
Fernandes Borges • solo_traveller • fr
8
Bien
Pros:

Clean et service

Cons:

Le rapport qualité prix : en particulier vu la taille de la chambre et de la literie

2026-07-04 • via Nuitee
F
frederic • couple • fr
10
2026-07-04 • via Nuitee
J
Jake • solo_traveller • gb
10
Lovely Apartment. Would Definitely Recommend.
Pros:

This apartment was lovely, very unique, with lots of character. The host was very friendly, helpful and informative. Plus she gave lots of recommendations on events, restaurants and bars to visit in Bilbao. It made my experience in Bilbao very memorable. The location is very ideal in terms of getting to the most popular areas of Bilbao. I would definitely stay here again and I will 100% be visiting Bilbao soon.

Cons:

Nothing to report 😁

2026-07-04 • via Nuitee
N
Nick • extended_group • gb
9
2026-07-03 • via Nuitee
V
Vincent • solo_traveller • us
8
2026-07-03 • via Nuitee
S
Sue • couple • gb
9
2026-07-03 • via Nuitee
S
Sarah • couple • gb
10
Highly recommended -do not hesitate to book this wonderful hotel, you will be well look after
Pros:

Clean and peaceful
Staff were exceptional

Cons:

Nothing
Only possible thing to comment on was that there was very little storage space in the room

2026-07-02 • via Nuitee
C
Catherine • couple • gb
6
Nice but could easily be better.
Pros:

Good location and good breakfast coffee great

Quiet hotel and loved the roof top pool area.

Cons:

The bedroom was ok but nowhere to put anything one suitcase stand only. There was hanging space for shirts in the bathroom great for steaming out creases but left clothes feeling damp.
The cleaner did come into our room and collected the privacy card and hung on our door so room wasn’t cleaned. Noticed these were on most doors on our floor.
Was a shame there was no bar or even cafe to get a drink in the evening.

2026-07-02 • via Nuitee
R
Richard • couple • us
5
It was ok but wouldn’t stay again.
Pros:

Location was quiet.

Cons:

Location, hard beds, strange room design to be hip but cramped. Very strange bathroom setup.

2026-07-02 • via Nuitee
A
Andrew • family_with_children • ua
9
2026-07-02 • via Nuitee
W
Wojciech • solo_traveller • gb
9
Pros:

The place has a great vibe and a great quiet location with easy access to the key areas. Highly recommended!

2026-07-02 • via Nuitee
D
David • couple • gb
9
Very modern and chic hotel in a great city
Pros:

Modern and clean. A little out of the centre of town but enough around it. Very inclusive atmosphere. Secure parking

Cons:

Difficult to drive to due to one way streets, rooms very minimal but noise bounces around. Parking expensive.

2026-07-01 • via Nuitee
A
ALICIA • solo_traveller • es
10
2026-07-01 • via Nuitee
R
Roberto • couple • it
5
Sconsigliato
Pros:

Piscina e spa

Cons:

Colazione pessima
Rapporto qualità/prezzo
Caratteristiche da 3 stelle con prezzo da 5

2026-07-01 • via Nuitee
M
Mark • couple • au
8
2026-06-30 • via Nuitee
L
Luke • couple • gb
10
2026-06-30 • via Nuitee
V
Vasil Neykov • solo_traveller • bg
10
2026-06-30 • via Nuitee
D
Dr. Peter • couple • de
9
Pros:

Sehr schönes Zimmer

Cons:

Die Toilettentür schließt nicht dicht und die Toilette hat keinen Abzug gegen Gerüche.

2026-06-30 • via Nuitee