Fairmont Le Manoir Richelieu

Hotels
•
Fairmont Hotels & Resorts
8.4 (1323 reviews)
181 Rue Richelieu , La Malbaie , CA
+1 418-665-3703

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Courteous staff
Comfortable rooms
Excellent amenities
Cons:
Cleanliness issues at reception
Long wait times at check-in

Categories

Cleanliness
7.4
The cleanliness of the hotel was noted as lacking, particularly at the reception where the carpet was dirty.
Service
8.9
The staff exhibited courteous service throughout the experience, making a positive impression despite some wait times.
Location
8.9
The hotel is beautifully located by the St-Lawrence river with various activities nearby.
Room Quality
8.4
Rooms are comfortable with great views, although there were suggestions for additional amenities like microwaves.
Amenities
8.4
Amenities like the pool and spa were enjoyed, though some facilities were noted to be cold.
Value for Money
8.4
The price of the buffet was noted as high, with mixed feelings about its quality compared to other hotels.
Food and Beverage
8.4
Food offerings, particularly the breakfast buffet, received praise for their variety and quality.
Overall Experience
8.4
Overall, the experience was positive with some areas for improvement, particularly in service efficiency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:59

Property Description

Luxurious Castle Hotel in La Malbaie, Quebec

27-Hole Golf Course and Spa: Indulge in a round of golf or relax with a rejuvenating spa treatment at Fairmont Le Manoir Richelieu.

Multiple Pool Options and Fitness Facilities: Whether you prefer a dip in the outdoor pools, indoor pool, or a session in the sauna, this hotel has you covered. Stay active at the on-site gym equipped with free weights, bicycles, and treadmills.

Scenic Views and Full-Service Spa: Unwind in elegantly decorated rooms with views of the St. Lawrence River and pamper yourself at the hotel spa offering massages, body treatments, and beauty services.

Experience the ultimate blend of luxury and relaxation at Fairmont Le Manoir Richelieu - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Location

Property Video

Guest Reviews

8.4
Based on 1323 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.4
B
Bertrand • couple • ch
6
2026-09-16 • via Nuitee
J
Jean-Philippe • couple • ch
1
Nous sommes très déçu de notre séjour dans cet établissement !
Pros:

La situation géographique de l'hôtel.

Cons:

Personnel pas à la hauteur d'un 5 étoiles. Propreté de la chambre douteuse, couche de poussière sous le lit et tête de lit). Equipement de la chambre incomplet (3 cintres ! 1 seul peignoir pour deux ! Pas de bouteille d'eau dans la chambre,.....). Rideaux partiellement décrochés.

2026-09-16 • via Nuitee
H
HUA • couple • cn
10
2026-09-15 • via Nuitee
S
Stephane • extended_group • ca
9
2026-09-14 • via Nuitee
P
PATRICIA • couple • fr
10
Parfait
Pros:

Tout l'emplacement la vue depuis notre chambre le manoir est magnifique

2026-09-14 • via Nuitee
Z
Zelimir • couple • ca
10
2026-09-14 • via Nuitee
D
David • solo_traveller • de
7
2026-09-14 • via Nuitee
A
Adam • family_with_children • gb
10
2026-09-14 • via Nuitee
C
Claude • couple • ca
4
Super hôtel pas de service on ne m’y prendra plus
Cons:

Mauvaise gestion des chambres pas eu la chambre réservée

2026-09-14 • via Nuitee
D
Denis • couple • fr
3
Grosse déception, à fuir si vous recherchez la calme, le charme et l’élégance
Pros:

L’emplacement et la vue
La bâtisse de l’extérieur

Cons:

Très bruyant, très mal insonorisé, pas de sas dans la chambre
Globalement vieillot, mal entretenu, et pas à la hauteur d’un hôtel soit-disant de luxe
Abats jours de chevet déchirés et branlants
Mauvais wifi
Clientèle low cost trop familiale, en décalage avec les attentes
Manque total d’élégance
Pas de service de buanderie, pas de pantoufles jetables
Petit-déjeuner abondant mais de qualité médiocre
Attente interminable pour se faire placer
Modalités de parking très pénibles

2026-09-14 • via Nuitee
C
Charmaine • family_with_children • fr
9
Great comfortable hotel with plenty of activities
Pros:

The location and the facilities

2026-09-14 • via Nuitee
I
Isabelle • family_with_children • ca
9
Pros:

Les piscines, spa, jardins et bar extérieurs! La gentillesse du personnel.

2026-09-14 • via Nuitee
A
Audrey • solo_traveller • ca
10
2026-09-12 • via Nuitee
M
Meri • extended_group • fi
10
2026-09-11 • via Nuitee
M
Martine • solo_traveller • ca
8
2026-09-09 • via Nuitee
N
Naima • family_with_children • ca
8
2026-09-08 • via Nuitee
C
Clément • couple • fr
10
Souvenir au top
Pros:

La vue, le calme, le personnel, les piscines et le golf

Cons:

Rien

2026-09-08 • via Nuitee
D
Denise • couple • us
10
2026-09-05 • via Nuitee
F
Francois • couple • ca
10
The hotel is well located in a very peaceful area. Staff was amazing and very knowledgeable of all the surrounding and a
Pros:

The hotel is in a very nice location with great views. The rooms is very nice and clean, staff at the reception were very helpful and accommodating.

Cons:

The property was very clean and well taken care of. The view of the St. Lawrence and surrounding is beautiful.

2026-09-05 • via Nuitee
G
gu • extended_group • ca
10
Tout est parfait
Pros:

Tous

Cons:

Rien

2026-09-05 • via Nuitee