Fairmont Le Manoir Richelieu

Hotels
Fairmont Hotels & Resorts
8.4 (1183 reviews)
181 Rue Richelieu , La Malbaie , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Courteous staff
Comfortable rooms
Excellent amenities
Cons:
Cleanliness issues at reception
Long wait times at check-in

Categories

Cleanliness
7.4
The cleanliness of the hotel was noted as lacking, particularly at the reception where the carpet was dirty.
Service
8.9
The staff exhibited courteous service throughout the experience, making a positive impression despite some wait times.
Location
8.9
The hotel is beautifully located by the St-Lawrence river with various activities nearby.
Room Quality
8.4
Rooms are comfortable with great views, although there were suggestions for additional amenities like microwaves.
Amenities
8.4
Amenities like the pool and spa were enjoyed, though some facilities were noted to be cold.
Value for Money
8.4
The price of the buffet was noted as high, with mixed feelings about its quality compared to other hotels.
Food and Beverage
8.4
Food offerings, particularly the breakfast buffet, received praise for their variety and quality.
Overall Experience
8.4
Overall, the experience was positive with some areas for improvement, particularly in service efficiency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:59

Property Description

Luxurious Castle Hotel in La Malbaie, Quebec

27-Hole Golf Course and Spa: Indulge in a round of golf or relax with a rejuvenating spa treatment at Fairmont Le Manoir Richelieu.

Multiple Pool Options and Fitness Facilities: Whether you prefer a dip in the outdoor pools, indoor pool, or a session in the sauna, this hotel has you covered. Stay active at the on-site gym equipped with free weights, bicycles, and treadmills.

Scenic Views and Full-Service Spa: Unwind in elegantly decorated rooms with views of the St. Lawrence River and pamper yourself at the hotel spa offering massages, body treatments, and beauty services.

Experience the ultimate blend of luxury and relaxation at Fairmont Le Manoir Richelieu - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for CAD 0 per person per night when using an existing bed.
    People no matter the age stay for CAD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1183 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.4
G
Giacomino couple ca
10
I came years ago, looking forward to next time!
Pros:

Well maintained,clean.

Cons:

Nothing

2026-06-20 via Nuitee
E
Elizabeth extended_group ca
9
Magnifique endroit
Pros:

Proximité du casino. Endroit d’une grande beauté.
Terrain de tennis, magnifique piscine, mini-putt

Cons:

Dispendieux.

2026-06-18 via Nuitee
V
Vincent extended_group fr
9
Magnifique, magnifique et grandiose
Pros:

L’architecture, l’emplacement, le cadre la vue sur le fleuve Saint-Laurent, magnifique

Cons:

L’hôtel commence à devenir un peu vieillot, il mériterait un petit rafraîchissement mais malgré tout ce fut un excellent séjour

2026-06-13 via Nuitee
D
Dallaire couple ca
10
Merveilleux
Pros:

Tout

2026-06-13 via Nuitee
V
Valérie couple ca
8
2026-06-11 via Nuitee
R
rozenn couple fr
5
Pros:

Trop d’attente au souper
50 mn d’attente pour déjeuner , placement proche des cuisines bruyant sans vue mer: très décevant
Arrivée sous la pluie sans aide

2026-06-10 via Nuitee
S
Suzanne solo_traveller us
10
Pros:

It's quebecois what more can I say... Perfect

2026-06-10 via Nuitee
G
Gabriel solo_traveller ca
9
2026-06-09 via Nuitee
N
Nathalie family_with_children fr
10
2026-06-07 via Nuitee
R
Ronny extended_group br
9
Elegância e história
Pros:

Hotel histórico icônico, com arquitetura elegante e atmosfera única.
* Localização privilegiada, com vistas espetaculares para o Rio São Lourenço.
* Propriedade muito bem conservada, que combina conforto moderno com o charme de um edifício histórico.
* Quartos confortáveis, com camas excelentes e banheiro espaçoso e funcional.
* Áreas comuns bonitas e agradáveis para passear e apreciar a paisagem.
* Experiência diferenciada para quem busca conhecer um dos hotéis mais emblemáticos de Quebec.
* Tudo funcionou muito bem durante a estadia.

Passamos uma noite no Fairmont Le Manoir Richelieu e a experiência foi muito positiva. Éramos quatro amigas viajando juntas e todas apreciaram bastante a estadia. O hotel reúne história, charme, conforto e uma localização excepcional. Recomendo especialmente para quem deseja viver a experiência de se hospedar em uma propriedade histórica e aproveitar as belas paisagens de Charlevoix.

2026-06-04 via Nuitee
K
Karen family_with_children ca
9
The kids enjoyed themselves
Pros:

The different activities provided for the kids during spring break were great! The outdoor and indoor pools were their favourite. The ice rink, thought not well kept, was also their go-to spot.

Cons:

3 staff members we encountered were not helpful at all.
It was our first time at the Manoir, so we didn't know where things were. When I asked at the reception where the ice rink was, she told me "Go outside and turn left. Better yet, ask the doorman, he will know!" But when I asked the doorman, he said "Turn right". After telling him what the receptionist said, he added "Oh! well turn left then". Dude! Do you realize how hot and frustrated I am right now going around the hotel with my snow suit and carrying skating equipment for 3 people? I ended up calling my sister who knew better and gave me the right directions!

We signed up for ice fishing. When we got to the sign up place, this is when the lady told us that it's actually 15mins away by car and if we leave now, we'll be too late. Well, isn't that something that I'd have liked to know beforehand? We had to cancel that activity.

For tubing, you would take your donuts and slide on a piece of wooden board for less than a second. I thought that was a miserable way of tubing, but the kids managed to do it more than a couple of times.

The game room was lacking. After 10mins there, you're done. I wish they would add more arcade games.

The people who have been there before said services have now deteriorated.

2026-05-31 via Nuitee
E
Erick couple ca
8
2026-05-28 via Nuitee
S
Simon solo_traveller ca
10
2026-05-25 via Nuitee
O
Olivier extended_group ca
10
2026-05-24 via Nuitee
D
David couple gb
9
Relaxing.
Pros:

Top class hotel

Marc in golf shop was excellent.

Sauna had a glass frontage.

Cons:

Portion allocation at dinner. Menu advertised duck breast. Didn’t realise I would have to share it with two others.
Chocolate pudding was good, though.

2026-05-23 via Nuitee
F
Francesca couple ca
10
2026-05-20 via Nuitee
P
Patrick couple ca
10
Parfait
Pros:

Tout

Cons:

Rien

2026-05-19 via Nuitee
L
Ludovic couple ca
8
2026-05-15 via Nuitee
N
nadia couple ca
8
2026-05-15 via Nuitee
U
Uapishtan family_with_children ca
10
2026-05-14 via Nuitee