H10 Playa Meloneras Horizons Collection

Hotels
H10 Hotels
8.8 (1251 reviews)
Mar Caspio, 5 , Meloneras , es

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful location
Pleasant amenities
Comfortable rooms
Cons:
Inconsistent cleanliness
Low quality of some food options
Need for better labels on food

Categories

Cleanliness
8.38
The bed linen was changed only once during a seven-day stay, which suggests a need for improvement in cleanliness standards.
Service
9.35
Staff were helpful, accommodating, and made guests feel welcome, reflecting strong service quality.
Location
9.39
The location is lovely and ideal for morning walks along the front; guests enjoyed the scenic surroundings.
Room Quality
8.84
Rooms were comfortable with nice touches, however, the bathrooms were noted to be outdated.
Amenities
8.87
Well-equipped facilities like multiple pools and a gym, although some amenities like minibar replenishment could improve.
Value for Money
8.33
Given the pricing and some extra costs for drinks, value for money is satisfactory but has areas needing adjustment.
Food and Beverage
7.88
Quality of dinner was noted to be low with some meals made from frozen products; more vegetarian options would also be appreciated.
Overall Experience
9.35
Overall, a lovely stay with a desire to return reflects a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:27

Property Description

Luxurious Beachfront Property with Gaudí-Inspired Design

Swimming Pools and Spa: Enjoy 3 swimming pools, a sun terrace, and a rejuvenating spa experience during your stay.

Gourmet Dining Options: Indulge in show cooking at Tamadaba buffet restaurant, savor à la carte meals at Gaudí Restaurant, and unwind at the poolside bar-café.

Family-Friendly Amenities: Keep the little ones entertained with tennis courts and a mini club while you soak up the sun at Meloneras Beach.

Experience the epitome of luxury and relaxation at H10 Playa Meloneras Palace. Book now for an unforgettable getaway!

Important information:

Please note maximum occupancy for the rooms is 3 guests, regardless of age.

Gentlemen are required to wear long trousers and shirts for dinner.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that children over 12 years old are considered adults.

For nonrefundable rates, please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 1251 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.35
V
V6313RUjoanneb Family
10
Fabulous stay at an excellent hotel
Pros:

All round excellent hotel and will definitely return. The hotel is beautiful and spotless clean in all areas, food is delicious and always plenty of choice. Hotel staff are friendly, helpful, really can't do enough for you. Full timetable of daily activities but no pressure to join in. Evening entertainment varied and all great, caters for all ages. No rush for sunbeds, relaxing and chilled. Amazing hotel and fabulous stay.

2026-06-13 via Tripadvisor
E
eileenwX5023VY Couples Cambuslang, South Lanarkshire, Scotland
10
Fantastic Hotel
Pros:

4th time visiting this hotel on a 9 day all inclusive privilege package.Thanks to all staff for their professionalism and kindness for a fabulous stay.They are a credit to the hotel.

We had access to all the a la carte restaurants which were amazing.

Special thanks to the staff in the buffet restaurant in particular the chefs who made the most amazing desserts for my gluten intolerant husband.They were truly exquisite.

We hope to return in the future.

2026-06-13 via Tripadvisor
C
curveyturvey Couples Buckingham, Aylesbury Vale, Buckinghamshire, England
10
10 out of 10 super fab holiday! 🙏
Pros:

Everything was just perfect, very peaceful by the pool (but still things going on that you could join if you wanted to)! excellent food & different food every day! All staff were wonderful, polite and helpful, fabulous atmosphere! the weather was amazing & super hot and sunny 🌞 you could swap your pool towels daily for fresh ones, your room was cleaned daily with fresh towels put out for you & beds made. A total 10 out of 10, so much so we’re coming back next year!! 🥰

2026-06-12 via Tripadvisor
M
Mari extended_group gb
9
Fabulous and would return
Pros:

Pool areas were fabulous, lots of options for sun loungers and pool areas. Food in the buffet restaurant was excellent with varied choices for all meals each day.

Cons:

The evening shows were mixed with some better quality than other

2026-06-10 via Nuitee
B
B5634VSmichaels Couples
10
A new and exciting Horizon
Pros:

TripAdvisor Review: H10 Meloneras Horizons– Simply Outstanding!
What a fantastic stay! The H10 Meloneras is one of those rare hotels that keeps surprising you in the best possible way. Its multi level design, with steps, terraces and lifts, makes exploring the resort genuinely exciting even for us in our 70s. We were still discovering new corners on our final day, which added a real sense of fun to the whole experience.
As H10 Club members for over 20 years, we’ve watched the brand grow, but the Horizons experience is something else entirely. It feels like a major leap forward a new level of comfort, service and attention to detail.
Service That Truly Shines: From the moment we arrived, the staff made us feel like treasured guests. Every single person we met, no matter their role, was warm, attentive and genuinely eager to help. Nothing was ever too much trouble. Their kindness and professionalism are what elevate this hotel from excellent to exceptional.
Dining: A Joy From Start to Finish We chose the Privilege half board option, and it was absolutely worth it. It includes: 1) Access to all gourmet restaurants. 2) A private bar with complimentary branded drinks. 3) Luxury loungers (spotlessly clean and sensibly managed no early towel dropping!) And Lots of thoughtful extras that make you feel truly looked after
The hotel itself is immaculate genuinely pristine.
The Gaudí restaurant was the star of the show. Every dish was beautifully presented and bursting with flavour. On some evenings, it felt close to a Michelin experience. Marta and her team were outstanding. We also enjoyed a made to order breakfast there every morning a wonderful treat. In the Italian restaurant, I had one of the best Spaghetti Carbonara I’ve ever tasted. The Brasserie offered a relaxed, lively atmosphere with great food and fun, engaging staff. And Sakura, the Japanese restaurant, was so good (complete with flames and theatre) that we went twice.
Management were ever present but discreet, ensuring everything ran smoothly. By the end of our stay, we didn’t just feel like guests we felt like friends. That warmth is a big part of why we’ll be returning, hopefully later this year.
There’s a full programme of daytime and evening entertainment, including options for children. Live music at the outdoor bar creates a lovely atmosphere in the evening, and the main shows in the auditorium begin at 10pm. A gentle stroll along the promenade behind the hotel takes you to the bars and entertainment of Maspalomas.
One thought, the internet can be slow but honestly, it encouraged us to switch off, slow down and enjoy the moment. Not the worst thing on holiday.
Just go. You’ll love every moment. The website gives you a taste, but the real experience is even better.

2026-06-09 via Tripadvisor
E
Eva Maria solo_traveller es
10
Pros:

En general me gustó todo y sobre todo, cabe destacar, la amabilidad del personal

2026-06-09 via Nuitee
D
David family_with_children es
10
Muy bien, si hacen precio por repetir me hago cliente habitual.
Pros:

La gran oferta gastronómica que tenía el buffet y su gran calidad. Las piscinas eran tranquilas y estaban súper limpias. El mobiliario de las piscinas era súper cómodo.

Cons:

Nada, todo estaba muy bien.

2026-06-08 via Nuitee
T
Tinner couple ch
10
2026-06-07 via Nuitee
A
Ana couple es
10
2026-06-07 via Nuitee
G
G3009UJsarahb Family Cadishead, Salford, Greater Manchester, England
10
Beautiful 6 days
Pros:

Beautiful rooms

Lovely personal check in experience

Food was varied and plentiful, drinks were good and all staff were lovely and friendly

The building is stunning and super clean
We were vaccinated for 1 Al a Carte when here for 6 days, the Japanese restaurant and experience were fab

We enjoyed the evening shows and super friendly bar service

The infinity pool area was so peaceful and pretty

Lovely coastal walk to Maspalomas and the Sand Dunes

I just wish we had been told and knew that the All Inclusive finished 12pm on our last day, as we were not being picked up until circa 7:30-8:00 Reception said they will make this known for future guests

I wish we had longer here

2026-06-06 via Tripadvisor
P
PILAR couple es
10
Inmejorable
Pros:

Nos gustó todo, nos atendieron muy bien

Cons:

Nada

2026-06-06 via Nuitee
P
Pilar extended_group de
10
Maravillosa
Pros:

Absolutamente todo

Cons:

Me gustó TODO

2026-06-03 via Nuitee
B
Benjamin29000 Couples Bicester, Oxfordshire, England
10
Another great stay.
Pros:

My wife and I had another amazing stay at this beautiful hotel. We always book a Privilege room as we love the eating at all the restaurants and the private lounge and sun bed areas. As always the food at all the restaurants are amazing our favourites being the Gaudi for breakfast and the brasserie but they are all great. The hotel has such a lovely chilled atmosphere and even though it was 90% full there are always loads of sunbeds available even if you go down later in the morning. They have done so many improvements over the last few years, upgrading all the rooms and opening two new al a carte restaurants, Sakura the teppanyaki and Il Trastevere Italian which are both a great addition. All these things are great but as always the thing for us that makes our stays so special are all the amazing staff who are all so friendly from cleaners to management always greet you with a smile. Special thanks to Kathleen at guest relations, Marta and her team at the Gaudi who is so lovely to us also Africa and her team at the brasserie restaurant who always makes us feel special. We genuinely feel sad when we leave but am already looking forward to our next visit.

2026-06-02 via Tripadvisor
R
Rebecca solo_traveller gb
10
2026-06-01 via Nuitee
J
JeanJ245 Couples London, England
8
Don’t miss the sand dunes!
Pros:

Great all inclusive and service, particularly good at Gaudi restaurant and certain staff in Lobby bar very impressive. However, no welcome drink on arrival despite booking a Privilege suite. WiFi in room was slow and unreliable. Rewards loyalty scheme seems to be managed within accounts/IT rather than the marketing department.
Dinner at Gaudi and Sakura both excellent. Best looking bar, Naturalia, only had one person serving but restaurant next door was a great option for lunch, lovely terrace.

2026-05-30 via Tripadvisor
R
Rebecca extended_group gb
10
2026-05-30 via Nuitee
G
Giorgia family_with_children it
8
2026-05-27 via Nuitee
J
Julie couple gb
10
Perfect
Pros:

Friendly and clean. Drinks excellent. Food great

Cons:

Nothing

2026-05-27 via Nuitee
S
simonrS3914EM Couples
10
Superb holiday in Gran Canaria
Pros:

Lovely hotel , ideal location, staff wonderfully helpful, friendly and polite in every respect, large selection of food choices , usually at least three meat and two fish , also good salad choices and starters , various dessert offerings including fresh fruit and crepes . Evening entertainment, including a fabulous Queen tribute band .
Three good pools including a marvellous infinity pool that was in sun all day .
Most enjoyable ten days (our second visit) , will look forward to our next visit for sure, staff made the holiday even more relaxing, thank you .

2026-05-24 via Tripadvisor
A
adzika2026 Family
10
Quite place for cultured people."
Pros:

A quiet place for people who don't like loud animation and noise.

2026-05-24 via Tripadvisor