Bahia Principe Explore San Felipe - Hyatt Inclusive Collection

Hotels
Bahía Príncipe Hotels & Resorts
8 (428 reviews)
Avenida de Colón, 22 , Puerto de la Cruz , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Wonderful ocean views
Good value for money
Cons:
Need for refurbishment
Food quality issues
Cleanliness concerns

Categories

Cleanliness
7.14
The hotel needs refurbishment and cleanliness is a concern, as mentioned in several reviews.
Service
9.11
The service received consistent praise for being friendly and accommodating.
Location
9.15
Many reviews highlighted the superb location with ocean views.
Room Quality
7.6
Some complaints about the aging state of the rooms, though room service was generally good.
Amenities
8.13
Amenities were not specifically mentioned but generally rated as standard for the hotel tier.
Value for Money
8.09
Value perceived as good, especially with the high-quality service and location.
Food and Beverage
6.64
Food quality faced criticism, especially for lack of variety and freshness.
Overall Experience
8.11
Despite some issues, the overall experience was still rated favorably.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:31

Property Description

Luxurious Accommodations
The air-conditioned rooms at Bahia Principe San Felipe are not only spacious but also tastefully decorated, offering stunning views of El Teide Volcano or the Atlantic Ocean. With amenities like satellite TV and a private bathroom, your comfort is guaranteed.

Exquisite Dining Options
Indulge in a culinary journey at the buffet restaurant offering international cuisine or opt for a more intimate experience at the Italian and Mediterranean à la carte restaurants. Complete your day with a refreshing drink from the poolside bar, adding a touch of relaxation to your stay.

Premium Spa Facilities
Unwind and rejuvenate at the hotel's spa, equipped with an indoor pool, gym, sauna, and hot tub. Pamper yourself with a variety of massages and beauty treatments, leaving you feeling refreshed and revitalized.

Experience luxury and relaxation at Bahia Principe San Felipe - Book your stay now to create unforgettable memories.

Important information:

Please note that children are considered to be from 2 to 12 years old (both inclusive). Children under 2 years of age are considered by the hotel as babies. Baby cots can be provided for free.

Please note that the property has limited parking spaces. When requesting a parking space at reception guests must specify the registration number and a key will be provided for the private parking if spaces remain.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8
Based on 428 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 8.11
K
KatieBoswell Family Birmingham, West Midlands, England
8
Great stay!
Pros:

We have just enjoyed a lovely 10 day break. The location is amazing right on the sea front and a few lovely shops and eateries on hand if you fancy a night away from the hotel. There is a sea salt water park literally a couple of minutes walk away which is only €7PP. There was always beds with no bed wars and i must admit the lifeguard was amazing at his job and keeping everybody safe. It’s worth noting though before you go that you can’t take any lilos or balls in the larger pool and these are restricted to the shallower pool. The entertainment staff were amazing and really looking after me when i found out my step father had passed away whilst we were away. Very, kind and thoughtful of them. All the bar staff work so hard as do all the staff to be honest! We arrived to a banner on our door with happy anniversary and a nice complimentary drink which i thought was a lovely touch. The food for us was okay and there was lots of choice with even bloody marys or prosecco in the breakfast sitting! However, we’re used to staying in resorts where i find there are more restaurants and more varied foods so that aspect was just different for us. Rooms were spotless!!! As a family used to going to resorts we personally wouldn’t go back again but i would highly recommend it to families that like just an all inclusive hotel though!
Well done to all the staff at san fellipe, thank you for looking after us we very much enjoyed our stay! x

2026-07-29 via Tripadvisor
C
Candelaria Luisa solo_traveller es
6
2026-07-23 via Nuitee
N
Nieves solo_traveller es
10
Pros:

Lo que mas me gustó sin duda fue el personal. Todos fueron súper amables, desde las chicas de recepción, los camareros del bufette y del resto de estancias, los animadores, el personal de lumpieza...
Gracias por tratarnos tan bien. La habitación aunque antigua, muy confortable y cómoda. Y el buffette abundante y variado.

Cons:

El horario de la comida debería ser mas extenso.

2026-07-22 via Nuitee
A
Adrian solo_traveller es
6
Conforme
Pros:

La animación

Cons:

La comida

2026-07-20 via Nuitee
M
Miguel Ángel solo_traveller es
7
2026-07-20 via Nuitee
D
Daida solo_traveller es
6
Pros:

La gente de animación, la piscina, el hotel es antiguo pero en general está bien.

Cons:

Lo peor la comida del buffet, bastante poca variedad y muy mala calidad, la del bar piscina más de lo mismo.

2026-07-19 via Nuitee
K
Kartik extended_group gb
6
Need to add more Vegetarian option
Pros:

Nice vibe

Cons:

Lifts are really bad

2026-07-19 via Nuitee
F
F5878ZXantonyl Business
10
Great family destination
Pros:

Excellent family hotel experience. Staff were very friendly, hotel was very clean, wide selection of food and drink available, british t.v. channels in room. The entertainment and bar staff helped create a brilliant atmosphere - fun for adults and children. Watching World Cup matches in the bar was great fun.
All inclusive package was great value. The rooms were large and had a great sea view. Local area was nice. Siam park was great (fast pass essential). I would definitely recommend.

2026-07-16 via Tripadvisor
V
Virginia solo_traveller es
9
2026-07-13 via Nuitee
P
Piñero couple es
8
Relax en Puerto de la Cruz
Pros:

Emplazamiento del hotel
Personal
Instalaciones

Cons:

No es normal que no puedan ofrecer plazas de parking para todas las habitaciones, solo disponen de 40 plazas para 300 habitaciones…. Misión imposible!!

2026-07-12 via Nuitee
S
SANCHEZ PALOMARES solo_traveller es
9
2026-07-11 via Nuitee
J
Julio Alberto extended_group es
8
2026-07-10 via Nuitee
B
Barreto solo_traveller pt
10
2026-07-08 via Nuitee
M
maggiew941 Couples
10
Great experiance
Pros:

|A good hotel with excellent staff that were always friendly. The room was kept clean to a high standard. It is located on the sea front on the flat in a great position with a relaxed feel about it. The drinks were of a good quality as well as the food with plenty of choice. Would definitely return.

2026-07-06 via Tripadvisor
A
Anna solo_traveller gb
10
Pros:

Шикарний готель для сімейного відпочинку, поряд пляжі, кафе, магазинчики, чудові вулички. Персонал дуже привітний, їжа просто Топ! Усім рекомендую.

2026-07-06 via Nuitee
A
alanfT4021MH Solo travel
8
All round good hotel,
Pros:

Lovel hotel nice staff and really good entertainment, Reception staff particularly good.
Food really good there are two other restaurants, Italian and Mediteranian.
Excellent pool area and gardens,

2026-07-03 via Tripadvisor
L
La Cruz Saens couple es
5
2026-07-02 via Nuitee
N
Nania couple es
9
Fantástico para el descanso.
Pros:

La habitación era muy amplia.

Cons:

La poca variedad de la comida.

2026-07-02 via Nuitee
D
Davelabels Couples Ogmore-by-Sea, Vale of Glamorgan, South Wales, Wales
10
Really enjoyed our stay
Pros:

The hotel was in an excellent position and the staff food and room was excellent

2026-06-30 via Tripadvisor
H
Hjayney Family
10
Great Holiday Destination
Pros:

Visited in June 2026 with my mum. Everything about this holiday was amazing, never had to worry about finding a sunbed around the pool and food options everynight were different and never lacking in variety or amount of food. Eri, Blue and Maria were amazing every day and night on the entertainment side of things and were always a joy to see around the hotel. Will 100% be coming back.

2026-06-29 via Tripadvisor