Holiday Inn London West by IHG

Hotels
Holiday Inn Hotels & Resorts
8.8 (4009 reviews)
4 Portal Way, Gypsy Corner/ A40 , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Small rooms
Limited nearby dining options

Categories

Cleanliness
8.26
A few reviews noted cleanliness issues in the bathrooms, impacting the perceived cleanliness score.
Service
9.23
Many reviews highlighted the friendliness and helpfulness of the staff, especially mentioning individuals by name.
Location
9.27
The location was praised for its convenience and safety, being close to public transport.
Room Quality
8.22
Some reviews noted that rooms were a bit small and in need of some renovation, which affected the score.
Amenities
8.75
Good amenities such as breakfast variety, though some mentioned a lack of restaurants nearby.
Value for Money
8.71
Fair value given the comfortable stay and included offerings, although some rooms were reported as small.
Food and Beverage
9.26
Breakfast received several compliments for variety and quality, contributing positively to overall satisfaction.
Overall Experience
8.73
Most reviews indicated a comfortable and enjoyable stay, with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:02

Property Description

Stylish Rooms and Convenient Location
Holiday Inn London West, located just over 3 miles from Wembley Stadium, offers stylish rooms with air conditioning and free WiFi. The hotel's convenient location between Heathrow Airport and central London makes it an ideal choice for travelers.

Dining Options and Fitness Facilities
Guests can enjoy dining at any hour at The Kitchen Restaurant, or opt for a quick bite at the To Go Café. The hotel also features a mini-gym for guests looking to stay active during their stay.

Easy Access to London Attractions
With North Acton Underground Station just 15 minutes away, guests have easy access to London's shopping, business, and entertainment districts. Additionally, London Heathrow International Airport is only a 20-minute drive from the hotel.

Experience comfort and convenience at Holiday Inn London West - book your stay now!

Important information:

Should you choose to pay cash or with a different credit/debit card than was used for booking, the pre-authorization may remain against your account up to 7-9 days depending on your card issuer.

Pets are not allowed but guide dogs are accepted. Charges may be applicable.

On site car parking is limited to 70 spaces. Please arrive early to avoid disappointment as we do not take pre-booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Property Accessibility

Total Disability Score: 73.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 159
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 4009 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
J
Jan solo_traveller gb
8
Pros:

Lovely helpful bar staff
Great breakfast
Beds really comfortable

Cons:

Bathroom smelt fishy
Hairdryer not working

2026-06-20 via Nuitee
A
Amy extended_group gb
7
Pros:

Property had parking you can pay for which was a positive.

Cons:

The pillows

2026-06-20 via Nuitee
J
J. Murrell solo_traveller gb
9
Pros:

We arrived before check in and were accommodated, just had 30 mins wait which was acceptable.
Great location for show in Wembley

Cons:

We had a family room, the sofa bed was not comfortable at all.
Kettle was dirty.

2026-06-20 via Nuitee
O
Owen extended_group gb
8
2026-06-20 via Nuitee
R
Rósa couple is
9
Gott herbergi, góður morgunmatur, gott verð og kurteist starfsfólk
Pros:

Mjög vel

Cons:

Eiginlega allt gott en ekki margt í kringum

2026-06-20 via Nuitee
E
Eric solo_traveller ch
8
2026-06-20 via Nuitee
G
Gerard solo_traveller gb
9
Pros:

Comfortable bed, Good location. Room all facilitates.

Cons:

Nothing.

2026-06-18 via Nuitee
M
Maura family_with_children ie
9
Nice hotel, clean and close to the tube station
Pros:

The room are large and clean

Cons:

The reception area is poorly signposted from outside

2026-06-18 via Nuitee
A
Anita family_with_children gb
10
Pros:

Helpful staff,clean rooms,great breakfast,close to the underground.

2026-06-18 via Nuitee
E
emir solo_traveller tr
10
2026-06-18 via Nuitee
N
Nadia extended_group it
8
Simple and clean
Pros:

The common spaces and breakfast

Cons:

The room was quite small for three guests

2026-06-17 via Nuitee
S
Safae couple fr
10
2026-06-17 via Nuitee
N
Nicholas solo_traveller gb
8
Pros:

Room good size and clean and close to under ground

Cons:

Air conditioning in room noisy didn't appear to work very well

2026-06-17 via Nuitee
J
Jack family_with_children im
8
2026-06-16 via Nuitee
N
Neale solo_traveller gb
9
2026-06-16 via Nuitee
A
Azmina extended_group gb
7
2026-06-16 via Nuitee
L
Lorna family_with_children gb
8
2026-06-15 via Nuitee
L
LYNN solo_traveller gb
9
2026-06-15 via Nuitee
H
Helen solo_traveller gb
8
2026-06-15 via Nuitee
M
matej132 extended_group pl
8
Świetny pokój na weekendowy wypad.
Pros:

Pokój naprawdę wystarczający jak za tą cenę. Fajny widok na miasto w oddali. Ogromny plus za bliskość do metra z którego łatwo było dostac się w każde miejsce.

Cons:

Brak szczotki do toalety, co przy 3 osobach powodowało straszny dyskomfort użytkowania.

2026-06-15 via Nuitee