Holiday Inn London West by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (3899 reviews)
4 Portal Way, Gypsy Corner/ A40 , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Small rooms
Limited nearby dining options

Categories

Cleanliness
8.26
A few reviews noted cleanliness issues in the bathrooms, impacting the perceived cleanliness score.
Service
9.23
Many reviews highlighted the friendliness and helpfulness of the staff, especially mentioning individuals by name.
Location
9.27
The location was praised for its convenience and safety, being close to public transport.
Room Quality
8.22
Some reviews noted that rooms were a bit small and in need of some renovation, which affected the score.
Amenities
8.75
Good amenities such as breakfast variety, though some mentioned a lack of restaurants nearby.
Value for Money
8.71
Fair value given the comfortable stay and included offerings, although some rooms were reported as small.
Food and Beverage
9.26
Breakfast received several compliments for variety and quality, contributing positively to overall satisfaction.
Overall Experience
8.73
Most reviews indicated a comfortable and enjoyable stay, with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:02

Property Description

Stylish Rooms and Convenient Location
Holiday Inn London West, located just over 3 miles from Wembley Stadium, offers stylish rooms with air conditioning and free WiFi. The hotel's convenient location between Heathrow Airport and central London makes it an ideal choice for travelers.

Dining Options and Fitness Facilities
Guests can enjoy dining at any hour at The Kitchen Restaurant, or opt for a quick bite at the To Go Café. The hotel also features a mini-gym for guests looking to stay active during their stay.

Easy Access to London Attractions
With North Acton Underground Station just 15 minutes away, guests have easy access to London's shopping, business, and entertainment districts. Additionally, London Heathrow International Airport is only a 20-minute drive from the hotel.

Experience comfort and convenience at Holiday Inn London West - book your stay now!

Important information:

Should you choose to pay cash or with a different credit/debit card than was used for booking, the pre-authorization may remain against your account up to 7-9 days depending on your card issuer.

Pets are not allowed but guide dogs are accepted. Charges may be applicable.

On site car parking is limited to 70 spaces. Please arrive early to avoid disappointment as we do not take pre-booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Property Accessibility

Total Disability Score: 73.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 159
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 3899 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
D
D4767TYjordanc • Business
10
Stay
Pros:

Great stay nitesh at the bar and restaurant was very polite and delivered a great service

2026-05-23 • via Tripadvisor
J
jackarmy07 • Business • Swansea, Swansea County, South Wales, Wales
10
Great hotel great food , great service from nitesh
Pros:

Great hotel great service and lovely good , nitesh is a top man and was a great laugh whilst we watched the football whilst grafting in extreme heat

2026-05-23 • via Tripadvisor
P
Philia • family_with_children • nl
10
2026-05-23 • via Nuitee
E
Erika • family_with_children • it
9
2026-05-23 • via Nuitee
S
Sidonie • family_with_children • fr
10
super!
2026-05-22 • via Nuitee
A
Adventure14102884368 • Friends getaway
10
Comfortable holiday in Holiday Inn
Pros:

Thanks to the hotel management for good accommodation & hospitality and also thank to the valuable hotel staff, especially to Ms Prerna. It was a pleasure to have breakfast with her smiling face and cheerful demeanor.

Best regards

2026-05-21 • via Tripadvisor
T
TorilReinI • Friends getaway
10
Nice staff
Pros:

Prerna’s smile and friendliness greeting us when we came down to breakfast every day made our stay! Thank you

2026-05-21 • via Tripadvisor
U
united1968 • Business
10
Excellent hotel
Pros:

Great hotel used many times Vanya is very helpful and friendly

2026-05-20 • via Tripadvisor
A
Alessia • family_with_children • it
9
2026-05-20 • via Nuitee
M
Miloslav • family_with_children • cz
10
2026-05-20 • via Nuitee
M
Morrow • family_with_children • gb
10
2026-05-20 • via Nuitee
H
Happiness20179769915 • Family
10
super stay
Pros:

good location and breakfest, nice personel and atmosphere

2026-05-19 • via Tripadvisor
F
faissalh2015 • Business • London, England
10
Great place for a meeting !
Pros:

There are great places where you come once and want to come back often ! This is one of them especially thanks to warm and friendly welcome of the staff . Vanya made me feel at home as soon as I entered in and great welcome makes always the difference without mentioning the Cleaning of the place and the choice of food and drinks available.

I will be back !

2026-05-19 • via Tripadvisor
X
X7796QTnancys • Solo travel
10
Top Notch Customer Service
Pros:

I traveled to the UK when my daughter experienced a significant medical emergency during her final year of college. I have high praise for the staff at this hotel for how they treated me during my stay. The staff at the front desk were kind, compassionate and extraordinarily helpful as I tried to figure out where my daughter was located in the NHS system. They went above and beyond as they helped me find the hospital my daughter was moved to. Front desk staff continued to check in throughout my stay. Kudos to this highly professional crew, they were wonderful. I was distraught and alone in a foreign country, staff members were exceptionally kind to me in a very difficult moment.

2026-05-19 • via Tripadvisor
A
Andres • couple • es
8
2026-05-19 • via Nuitee
A
advantage • couple • ie
5
Price fluctuations too extreme
Pros:

Price fluctuations appear too extreme

Cons:

Price fluctuations appear too extreme

2026-05-19 • via Nuitee
V
Venture23809482045 • Couples
8
Review
Pros:

Rooms clean and food is good . Employés are nice and courteous

2026-05-18 • via Tripadvisor
B
Besnik • family_with_children • ch
3
Schlecht
Pros:

Nichts

Cons:

Alles
Bette sind mit Räder
Dusche ist immer Wasser ausgelaufen

2026-05-18 • via Nuitee
M
Maria jose • solo_traveller • pt
8
Pros:

Hotel moderno, con buenas instalaciones, cama cómoda, buen funcionamiento

2026-05-18 • via Nuitee
I
Iwan • family_with_children • be
7
2026-05-18 • via Nuitee