Glenstone Lodge

Hotels
8.3 (1996 reviews)
504 Historic Nature Trail , Gatlinburg , us
+1 865-436-9361

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Dirty rooms
Noisy environment
Outdated facilities

Categories

Cleanliness
6.3
There were multiple complaints regarding dirty rooms and uncleaned sheets.
Service
8.8
Most reviews highlighted the friendly and helpful staff, though there were a few negative experiences.
Location
8.8
The location is often praised for being close to attractions and convenient.
Room Quality
7.8
Some rooms are described as outdated, though there are mentions of good mattresses.
Amenities
8.3
Positive feedback on the pool and lobby amenities, despite some maintenance issues.
Value for Money
8.3
Considered good value by several guests, balancing the quality and price.
Food and Beverage
9.3
The restaurant received very high praise and complimentary hot chocolate was appreciated.
Overall Experience
8.8
Overall a good experience, though it has some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:58

Property Description

Barbecue facilities and Indoor Pool
Glenstone Lodge in Gatlinburg offers guests the perfect blend of relaxation and fun with its barbecue facilities for outdoor gatherings and an inviting indoor pool for a refreshing dip.

Comfortable Accommodations
Experience comfort at its best in the air-conditioned rooms of Glenstone Lodge, each equipped with free WiFi, a flat-screen TV, and a private bathroom. Some units even feature a balcony for a picturesque view.

Convenient Amenities and Activities
From a 24-hour front desk to a sun terrace, Glenstone Lodge ensures convenience at every turn. Guests can also indulge in hiking, skiing, and other exciting activities in the beautiful surroundings of Gatlinburg.

Book your stay at Glenstone Lodge now for an unforgettable getaway filled with relaxation and adventure!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that cash payments are not accepted at this property.

Remainder of balance will be due upon check-in.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.3
Based on 1996 reviews
Cleanliness: 6.3
Service: 8.8
Location: 8.8
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
K
Kirstin • family_with_children • us
10
Glenstone was perfect for a quick, affordable getaway.
Pros:

The room was clean and affordable, the beds were comfortable

Cons:

N/a

2026-08-07 • via Nuitee
M
Melba • family_with_children • us
8
2026-08-06 • via Nuitee
A
Adrianna • family_with_children • us
10
2026-08-04 • via Nuitee
A
Aguillòn Villarreal • solo_traveller • mx
10
2026-08-04 • via Nuitee
C
CLINTON • solo_traveller • us
10
2026-08-04 • via Nuitee
A
Aly • couple • us
10
2026-08-03 • via Nuitee
J
Jair • couple • us
10
Loved it would stay again!
Pros:

Room was clean and comfy! Didn’t get in the pool but it was a really cool layout. John, who checked us in was wonderful, very nice and let us know that a parade was going on and to be back before because the road was going to be closed. He was very helpful!

Cons:

Everyrhing was great! Maybe the elevators need a little updating they were warm.

2026-08-03 • via Nuitee
A
Abby • couple • us
9
2026-08-03 • via Nuitee
L
Landon • family_with_children • us
3
Swimming pools
Pros:

The beds was god awful the first night there we couldn’t sleep due to the beds being so hard & activity going on from midnight until 5:30am!!

Cons:

Beds

2026-08-03 • via Nuitee
T
Tara • family_with_children • us
4
Pros:

Location

Cons:

The indoor area of the pool smelled horrible. Pool seating needs replaced

2026-07-25 • via Nuitee
A
April • solo_traveller • us
8
Great location, clean, great pool. Friendly staff. Would stay again
Pros:

Location to the Rocky Sports Center. Walkable to restaurants but away from main strip.

Cons:

Street side was noisy. If we booked again would request a backside room.

2026-07-25 • via Nuitee
N
Noemi • family_with_children • cl
8
Pros:

Muy limpio y quedaba muy cerca de todo , volvería a visitarlo sin duda.

Cons:

Nada

2026-07-22 • via Nuitee
J
John • extended_group • us
10
2026-07-21 • via Nuitee
D
destiny • family_with_children • us
9
2026-07-21 • via Nuitee
Y
Yolanda • solo_traveller • us
8
Pros:

The overall look of the lodge was very nice. I thought the pool area was gorgeous.

Cons:

The fact that there was only one elevator was VERY inconvenient, especially during the 4th of July holiday weekend.

2026-07-20 • via Nuitee
A
Anna • solo_traveller • us
10
Pros:

So clean!! Wonderful staff and very short walk the parkway...will definitely stay here on our next trip!

2026-07-20 • via Nuitee
V
Victoria • solo_traveller • us
10
2026-07-20 • via Nuitee
L
Lynzee • family_with_children • us
8
2026-07-19 • via Nuitee
T
Tiffany • couple • us
10
Great the front desk staff and housekeeping were great
Pros:

The pool seen a few bears while sitting on the balcony.

Cons:

The onsite pizza and grill was closed

2026-07-18 • via Nuitee
A
Alisha • extended_group • us
10
2026-07-16 • via Nuitee