Glenstone Lodge

Hotels
8.3 (2004 reviews)
504 Historic Nature Trail , Gatlinburg , US
+1 865-436-9361

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Dirty rooms
Noisy environment
Outdated facilities

Categories

Cleanliness
6.3
There were multiple complaints regarding dirty rooms and uncleaned sheets.
Service
8.8
Most reviews highlighted the friendly and helpful staff, though there were a few negative experiences.
Location
8.8
The location is often praised for being close to attractions and convenient.
Room Quality
7.8
Some rooms are described as outdated, though there are mentions of good mattresses.
Amenities
8.3
Positive feedback on the pool and lobby amenities, despite some maintenance issues.
Value for Money
8.3
Considered good value by several guests, balancing the quality and price.
Food and Beverage
9.3
The restaurant received very high praise and complimentary hot chocolate was appreciated.
Overall Experience
8.8
Overall a good experience, though it has some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:58

Property Description

Barbecue facilities and Indoor Pool
Glenstone Lodge in Gatlinburg offers guests the perfect blend of relaxation and fun with its barbecue facilities for outdoor gatherings and an inviting indoor pool for a refreshing dip.

Comfortable Accommodations
Experience comfort at its best in the air-conditioned rooms of Glenstone Lodge, each equipped with free WiFi, a flat-screen TV, and a private bathroom. Some units even feature a balcony for a picturesque view.

Convenient Amenities and Activities
From a 24-hour front desk to a sun terrace, Glenstone Lodge ensures convenience at every turn. Guests can also indulge in hiking, skiing, and other exciting activities in the beautiful surroundings of Gatlinburg.

Book your stay at Glenstone Lodge now for an unforgettable getaway filled with relaxation and adventure!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that cash payments are not accepted at this property.

Remainder of balance will be due upon check-in.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.3
Based on 2004 reviews
Cleanliness: 6.3
Service: 8.8
Location: 8.8
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
L
Lisa • couple • us
9
Pros:

Beds and pillows very comfortable. Nice helpful front desk staff. Could use a towel rod in bathroom and pool could use a cleaning. Otherwise very nice.

Cons:

See above

2026-10-14 • via Nuitee
S
Sandra • family_with_children • us
10
2026-10-13 • via Nuitee
T
Thomas • family_with_children • us
9
A comfortable and affordable place to stay in the heart of the Smokies. We will be back for another visit.
Pros:

We love this property in the Smokies and have stayed several times. The indoor swim area is amazing for the kids and family with a hour at the end of the night just for adults. Then you walk directly into the lobby and instantly feel your right back in the Smokies.

Cons:

This is the first time experiencing these issues but upon entering the room, the air unit was off and the blinds were open. With the sun bouncing off the roof and directly into our interior room made for a miserable first couple hours. Also, there was a small amount of mold growing on the inside of the curtains directly over the air unit to cause some concern.

2026-10-13 • via Nuitee
T
Theresa • solo_traveller • us
10
2026-10-13 • via Nuitee
J
James • couple • us
4
Pros:

nice poo;

Cons:

booked a king bed was told we had a room with full bed thought it encluded breakfast it did not

2026-10-13 • via Nuitee
S
Sandra • family_with_children • us
10
2026-10-13 • via Nuitee
W
William • family_with_children • us
10
Pros:

Gorgeous pool/lobby area, comfortable beds, cafe had great food

2026-10-12 • via Nuitee
D
David • solo_traveller • us
8
2026-10-12 • via Nuitee
J
Janet • family_with_children • us
8
Great price, great stay
Pros:

Pool and cleanliness

Cons:

How the rooms were not soundproof. We could hear people next door to us talking in other room.

2026-10-12 • via Nuitee
B
Brandon • family_with_children • us
9
Pros:

The location was ideal to the Gatlinburg strip. My boys loved the indoor pool, the staff was always nice and Ms. Mary's lemonade was a hit!

2026-10-12 • via Nuitee
M
Michael • couple • us
7
Good location, decent value, though a bit outdated.
Pros:

Good location, just a couple of blocks from the Main Street.

Cons:

The room were very outdated and had a slight musty odor.

2026-10-11 • via Nuitee
G
Gayle • solo_traveller • us
9
Cons:

parking was an issue

2026-10-11 • via Nuitee
M
Melanie • couple • us
7
2026-10-11 • via Nuitee
T
Trisha • family_with_children • us
7
2026-10-10 • via Nuitee
T
Tommy • couple • us
8
Very Pleasant and comfortable.
Pros:

Quiet, very comfortable beds, great water pressure. Fantastic location. Pool area was pretty neat.

Cons:

Just needs a bit of an overhaul. Outdated. Cracked bathroom tiles, lots of broken vending machines, small tv's compared to most motels.

2026-10-10 • via Nuitee
D
Dennis • couple • ca
10
We were upgraded to a fantastic room. We stay here every year if we come down and this was excellent.
Pros:

Staff was extremely helpful and the location is perfect for us.

Cons:

Everything is good

2026-10-10 • via Nuitee
Y
Yesenia • family_with_children • pr
10
2026-10-08 • via Nuitee
R
Reyes • couple • us
10
2026-10-08 • via Nuitee
T
Tonya • family_with_children • us
9
2026-10-08 • via Nuitee
S
Sharlene • family_with_children • us
10
Loved it all
Pros:

Everything

Cons:

Price but the amenities are worth it

2026-10-07 • via Nuitee