Edit Hanmer Springs

Hotels
8 (4762 reviews)
1 Conical Hill , Hanmer Springs , nz
+64 3 975 1010

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Some amenities could be improved
Room decor outdated

Categories

Cleanliness
8
Rooms were extremely clean and well equipped.
Service
8.5
Staff members were friendly, helpful and extremely kind.
Location
9
Perfect location, close to everything.
Room Quality
7
Room decor was tired and some facilities needed updating.
Amenities
7.5
On site parking available but some amenities were lacking.
Value for Money
8
Good value for the price.
Food and Beverage
8
Restaurant and breakfast received positive feedback.
Overall Experience
8
Overall very good; would stay again despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:34

Property Description

Surrounded by Nature and Luxury

Luxurious Accommodation Options: Hanmer Springs Hotel offers a variety of accommodations, from hotel rooms to self-contained villas, ensuring a comfortable stay for every guest.

Fine Dining and Relaxation: Indulge in exquisite cuisine and local wines at the elegant restaurant and bar, complete with a cozy fireplace for winter nights and al fresco dining for summer evenings.

Adventure and Leisure Activities: With an outdoor swimming pool, tennis and petanque courts, plus proximity to the Hanmer Springs Thermal Reserve and various outdoor activities, there's something for everyone to enjoy.

Experience the perfect blend of nature and luxury at Hanmer Springs Hotel. Book now for an unforgettable getaway.

Important information:

Please note that there is a 2.5% surcharge when you pay with a credit card. Payments made by cash or Eftpos do not incur transaction fees.

Please note that this property requires a credit card pre-authorization or cash deposit upon check in to cover any incidental charges.

Please note room configurations may vary from photos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Apr 20, 2026 until Fri, Sep 25, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 4762 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
B
Beattie • solo_traveller • nz
10
Fabulous 😍
Pros:

The staff the history and photos the placement it was 10 out of 10

2026-07-25 • via Nuitee
S
smitheram • solo_traveller • nz
10
2026-07-25 • via Nuitee
D
Dallys • couple • nz
10
2026-07-24 • via Nuitee
H
Hirtzig • couple • fr
10
2026-07-24 • via Nuitee
D
Deanne • couple • nz
8
Lovely garden unit, awesome location and lovely staff
Pros:

Location

Cons:

Heater didn’t work and got replaced with another broken one

2026-07-24 • via Nuitee
R
Renato • couple • nz
9
Blissful
Pros:

Elegant and close to the center of the village

Cons:

Nothing

2026-07-23 • via Nuitee
M
Matthew • solo_traveller • nz
9
2026-07-23 • via Nuitee
M
Matt • couple • nz
8
Weekend getaway in Hanmer
Pros:

Room was warm and comfortable. And hotel was in a great location, walking distance to everything

Cons:

Nothing we didn’t like.

2026-07-22 • via Nuitee
Y
Yvonne • family_with_children • nz
7
Great potential
Pros:

Hotel is very classic and beautiful by design (let down by the bad lighting), with well kept and beautiful garden grounds. Great location, good supply of car parking available. Staff were nice. Rooms were clean and comfy with good amenities.

Cons:

The lighting in the hotel is truly a let down and ruins the classic architecture and furnishings of the hotel. It's a white LED light, that does not suit the hotel interior design at all and brings the quality of the hotel from an 8/10 potential to around a 4/10. We didn't have the breakfast buffet but did go and have a look to decide whether we wanted to, and would say that the selection looked quite lacking. No lifts but the staff on the first night helped us carry our luggage up the stairs which was nice.

2026-07-21 • via Nuitee
M
Martin • extended_group • nz
3
Average needs a face lift limited good points except location could of offered towels for pool
Pros:

Location

Cons:

No air conditioning bad acess to shower having to ask for new towels bad food in restaurant bad staff in restaurant very poor coffee no food available for breakfast window had to held open with a stick

2026-07-19 • via Nuitee
D
Donna Ellen • solo_traveller • nz
10
2026-07-19 • via Nuitee
S
Sue • couple • nz
6
Pros:

Location, friendly staff

Cons:

Only one chair, blinking light on phone, no lift. Unsuitable for old people with heavy luggage.
Room not cleaned completely, empty beer can left in bathroom on heater.

2026-07-15 • via Nuitee
H
Heather • extended_group • nz
9
2026-07-15 • via Nuitee
M
McGovern • family_with_children • za
6
Cons:

The roast meal was not a roast which was disappointing and no Kumara when told there was kumara

2026-07-15 • via Nuitee
D
Diane • solo_traveller • nz
6
Pros:

Great location, nice hotel just lacking a couple of things.

Cons:

No one was on the desk when we wanted to check in so drove around for half an hour before trying again. Ran out of hot water while showering.
When we had checked out but child needed to go toilet the lights wernt going in public ones so had to drive to public toilets on street instead.

2026-07-14 • via Nuitee
G
Grayson • family_with_children • nz
8
2026-07-14 • via Nuitee
M
Michael • couple • nz
9
2026-07-14 • via Nuitee
R
Robyn • family_with_children • nz
6
Edit here in Hanmer tests on its old prestigious reputation but doesn't deliver prestigious.
Pros:

Lovely sheets and towels...I guess the laundry service, not the hotel.
Put some books in the actual library and open up spaces as lounge areas or if rooms that get no sun. If guests are staying at fetal nights as i did.... give them a nicer room with a view and sunshine.

Cons:

Clean the bathroom blinds. Dirty. Toilet right behind the door and shower door both placed poorly.... the shower door needs to be designed differently so you can access the shower handle!

2026-07-14 • via Nuitee
V
Victoria • family_with_children • nz
9
2026-07-13 • via Nuitee
M
Megan • couple • nz
8
2026-07-12 • via Nuitee