Quest Prahran

Hotels
•
Quest Apartment Hotels
9 (860 reviews)
9 Balmoral Street, , Melbourne , au

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Massage services
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious accommodation
Pet-friendly options
Cons:
Cleanliness issues
Room quality concerns
Overpriced for what was provided

Categories

Cleanliness
7.83
Reviews mentioned some cleanliness issues, such as hair in the shower and dirty socks found in the dining area.
Service
9.8
Most reviews reflected positively on the service staff, highlighting their kindness and helpfulness.
Location
9.84
Multiple reviews praised the excellent location near Prahran Market and other attractions.
Room Quality
8.29
Room quality was described as varied; some were comfortable while others felt worn out.
Amenities
9.32
Amenities like kitchen facilities and pet-friendly options were appreciated, but some rooms felt dated.
Value for Money
8.28
Some guests felt the experience was overpriced for the condition and quality of the accommodations.
Food and Beverage
9.33
Satisfactory food and beverage options near the location, although not specifically mentioned having food service.
Overall Experience
9.3
Overall, guests enjoyed their experience despite some issues, leading to positive recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:56

Property Description

Prime Location near Chapel Street and Prahran Market
Quest Prahran offers self-contained apartments just steps away from the vibrant Chapel Street and The Prahran Market. Enjoy the convenience of a fully equipped kitchen, laundry facilities, and a cozy lounge/dining area in each apartment.

Modern Amenities and Comfort
Experience comfort with air-conditioned apartments featuring Smart TVs with internet access and private balconies in most units. The 2 and 3-bedroom apartments boast an additional bathroom for extra convenience. Secure on-site parking is also available.

Convenient Services and Nearby Attractions
Benefit from valet dry cleaning, pantry shopping service, and the option to have meals from local restaurants delivered to your doorstep. Explore nearby attractions like St Kilda Road, Royal Botanic Gardens, and Alfred Hospital, all within walking distance. Book your stay at Quest Serviced Apartments Prahran for a memorable Melbourne experience.

Important information:

Please note housekeeping service is not included on Sundays or Public Holidays.

Please note that a 1.5% surcharge applies for payments with credit card.
Please note that there is a 2.5% charge when you pay with an American Express or Diners Club credit card.

Guests are required to present a valid credit card upon check-in.

When traveling with pets, please note that an extra charge of AUD 75 per pet, per stay applies for stays from Monday to Friday and an extra charge of AUD 100 per pet, per stay applies for Saturday and Sunday.



Please note during special event periods, the amount is AU $500 for the credit card pre authorization.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for AUD 10 per person per night when using an existing bed.
    Children from 4 years old to 17 years old stay for AUD 50 per person per night when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 860 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
G
Garry • solo_traveller • au
6
Was ok
Pros:

N/a

Cons:

Soap and conditioner dispenser were empty

2026-05-30 • via Nuitee
C
Chrislyn28 • NONE
10
Spacious apartments
Pros:

Spacious family apartment, close to transport. Private location away from main streets. Good short stay.

2026-05-18 • via Tripadvisor
H
Huv • couple • au
3
The person dealing with my booking was very rude and the communication on how you could pay was terrible
Pros:

Essential to all amenities

Cons:

They were power cords all over the floor, connecting power to other appliances which was a danger on the floor a tripping hazard

2026-05-18 • via Nuitee
F
Fiona • solo_traveller • hk
10
Pros:

Easy parking and so well located

2026-05-17 • via Nuitee
C
Caroline • couple • au
9
2026-05-16 • via Nuitee
L
lizcY627LV • Family • Lucknow, Bairnsdale, Gippsland, Victoria
8
Excellent accommodation
Pros:

Large clean rooms, staff excellent, safe car parking, location great, so close to trams.
Would definitely stay here again.

2026-05-15 • via Tripadvisor
L
Lorraine • solo_traveller • au
8
Pros:

Location and price on this occasion was great.

2026-05-12 • via Nuitee
A
Alex • couple • au
10
Will be back soon!
Pros:

The staff was amazing, Julian was very helpful and the apartment were clean and spacious, Pet friendly and had a treat for my poodle in the apartment

2026-05-12 • via Nuitee
S
Saadhy • solo_traveller • au
10
Pros:

Good treatment and respectful staff

2026-05-10 • via Nuitee
N
Nancy • extended_group • au
4
Pros:

Nothing - my booking was cancelled at the last minute due to a plumbing issue.

2026-05-08 • via Nuitee
J
Joel • couple • au
1
2026-05-08 • via Nuitee
T
Terry Ann • couple • au
10
Pros:

Good Value, Good Location

2026-05-08 • via Nuitee
B
Branten • couple • au
10
Family hotel
Pros:

The room was great for our family of 4. There is plenty of space in the rooms & lounge for large family, each room having heating is convenient. Good for family visit.

2026-05-07 • via Nuitee
D
David • couple • au
10
Staff very helpful
Pros:

Great little hotel in prahran. Easy access to CBD on the tram. Hotel was clean and tidy and the rooms were great with a kitchen. Comfy bed and pillows. Overall good.

2026-05-06 • via Nuitee
L
Lisa • couple • au
10
2026-05-04 • via Nuitee
M
Michael • solo_traveller • au
7
Pros:

Good location

Cons:

Paying for parking

2026-04-30 • via Nuitee
L
Lynne • solo_traveller • au
8
2026-04-29 • via Nuitee
S
Sharon • solo_traveller • au
8
Enjoyable enough but I think that $45 per night for my puppy was excessive and was told that it was because they had to
Pros:

The location was great!

Cons:

I was put next to the laundry and it was noisy…there’s no grass area close enough for my dog to go toilet and I’m disabled so taking her was hard for me! There wasn’t a working tv in the bedroom.

2026-04-29 • via Nuitee
T
T • couple • au
10
Great location
Pros:

Very close to the Alfred for our appointment, the staff were quite helpful & the apartment were tidy.

2026-04-29 • via Nuitee
J
Judith • couple • au
7
2026-04-28 • via Nuitee