Best Western Plus Gatineau-Ottawa Downtown

Hotels
Best Western Plus
7.6 (2157 reviews)
131 Rue Laurier , Gatineau , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
6.9
Multiple reviews cited issues with cleanliness including unprepared rooms and general disorder.
Service
8.4
Staff were helpful in changing rooms but failed to address significant issues like bed bugs.
Location
8.9
Positive comments regarding the proximity to downtown and accessibility.
Room Quality
7.4
Rooms were described as comfortable but issues with amenities were noted.
Amenities
6.9
Limited availability noted for breakfast options and pool access.
Value for Money
8.4
Good pricing was mentioned but some felt the amenities didn't match the expectations.
Food and Beverage
5.9
Breakfast options received poor reviews; many preferred dining outside.
Overall Experience
8
Mixed feelings; some found it acceptable for a short stay, others encountered major issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:48

Property Description

Luxurious Amenities
Best Western Plus Gatineau-Ottawa Downtown offers a range of amenities including an indoor pool, fitness centre, and ski storage space. Guests can unwind and relax in style.

Convenient Location
Located just steps away from popular attractions such as the Canadian Museum of History and Peace Tower, this 4-star hotel is the perfect base for exploring Gatineau and Ottawa.

Modern Comforts
With air-conditioned rooms, free WiFi, and a 24-hour front desk, guests can enjoy a comfortable and convenient stay at Best Western Plus Gatineau-Ottawa Downtown.

Experience the best of Gatineau-Ottawa at our hotel - book your stay now for a memorable getaway!

Important information:

Please be advised that guests must be at least 21 years old in order to reserve a room.

Pre-paid credit cards and debit cards are not accepted at this property. A visa debit card will be treated as a debit card, and therefore is not accepted.

The pool is open during the following times:
Monday-Sunday: 9:00-21:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 2157 reviews
Cleanliness: 6.9
Service: 8.4
Location: 8.9
Room Quality: 7.4
Amenities: 6.9
Value for Money: 8.4
Food and Beverage: 5.9
Overall Experience: 8
T
Thierry family_with_children ca
5
2026-08-29 via Nuitee
S
sanaa family_with_children ca
7
Pros:

Le placement est super

Cons:

Le petit déjeuner pas inclus dans le prix

2026-08-29 via Nuitee
N
Nazila solo_traveller ca
10
2026-08-29 via Nuitee
F
Frédéric solo_traveller fr
9
2026-08-29 via Nuitee
M
MANUEL couple ca
5
NE PAS RETYOURNEZ LA
Pros:

LE PERSONNEL ETAIENT TRES GENTILS.

Cons:

le premiere nuit il n'avait pas de stationnement dans l'hotel ont du stationnez deux rue plus lion. salle de bain pas assez grande. manque de serviettes. Pas de chariot disponible.

2026-08-29 via Nuitee
D
Dominique solo_traveller ca
8
Très bien
Pros:

Emplacement

Cons:

Tout est ok

2026-08-28 via Nuitee
H
Helene solo_traveller ca
7
Pros:

Emplacement

Cons:

Insonorisation mériterait d'être.améliorée. aucune capsule de café dans la chambre pour le café mes 4 jours de séjour.

2026-08-28 via Nuitee
S
Shiwei solo_traveller cn
8
2026-08-28 via Nuitee
L
Luisa María family_with_children ca
4
2026-08-28 via Nuitee
M
Marc-Antoine family_with_children ca
7
2026-08-28 via Nuitee
A
Arafat solo_traveller ca
8
2026-08-28 via Nuitee
P
Pierre solo_traveller fr
7
Hôtel bien placé nécessitant un rafraîchissement
Pros:

Hôtel très bien placé et un très bon accueil du personnel

Cons:

La chambre méritrait un rafraîchissement globale. Le canapé-lit et le lit d'appoint n'étaient pas confortables et seraient à changer, en revanche le lit 2 places était bien. La climatisation est bruyante mais heureusement on a pu l'éteindre pour la nuit.

2026-08-27 via Nuitee
M
Megan extended_group ca
9
2026-08-27 via Nuitee
J
Jean-Gabriel couple ca
1
2026-08-27 via Nuitee
M
Michelle solo_traveller ca
10
Pros:

The fellow at the front desk was great.

Cons:

Nothing, it was lovely.

2026-08-27 via Nuitee
A
Audrey family_with_children fr
8
Séjour agréable.
Pros:

Son emplacement et la gentillesse du personnel.

Cons:

Rien

2026-08-26 via Nuitee
E
Eduardo solo_traveller ca
1
Not 24H 7/7 do not loose your time, no support either, door locked.
2026-08-26 via Nuitee
A
Alejandro extended_group es
6
Hogar de SpiderMan
Pros:

La entrada cuenta con una zona de carga y descarga cubierta
Las camas y las almohadas eran muy cómodas

Cons:

La ubicación está bien, pero no es excelente, se encuentra fuera de Ottawa centro, en otro area metropolitano.
Las habitaciones estaban bastante sucias, entraron en mitad de la estancia y nos dejaron sin toallas para todos.
Había arañas en el baño
Nos dieron una habitación del lado del parking y la zona industrial que empeoraba la calidad de la estancia

2026-08-26 via Nuitee
M
Matias extended_group ar
9
Muy recomendable
Pros:

La vista y comodidad

Cons:

Un poco lento el check in

2026-08-25 via Nuitee
J
Johanne solo_traveller ca
7
2026-08-25 via Nuitee