Best Western Plus Gatineau-Ottawa Downtown

Hotels
•
Best Western Plus
7.6 (2205 reviews)
131 Rue Laurier , Gatineau , CA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
6.9
Multiple reviews cited issues with cleanliness including unprepared rooms and general disorder.
Service
8.4
Staff were helpful in changing rooms but failed to address significant issues like bed bugs.
Location
8.9
Positive comments regarding the proximity to downtown and accessibility.
Room Quality
7.4
Rooms were described as comfortable but issues with amenities were noted.
Amenities
6.9
Limited availability noted for breakfast options and pool access.
Value for Money
8.4
Good pricing was mentioned but some felt the amenities didn't match the expectations.
Food and Beverage
5.9
Breakfast options received poor reviews; many preferred dining outside.
Overall Experience
8
Mixed feelings; some found it acceptable for a short stay, others encountered major issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:48

Property Description

Luxurious Amenities
Best Western Plus Gatineau-Ottawa Downtown offers a range of amenities including an indoor pool, fitness centre, and ski storage space. Guests can unwind and relax in style.

Convenient Location
Located just steps away from popular attractions such as the Canadian Museum of History and Peace Tower, this 4-star hotel is the perfect base for exploring Gatineau and Ottawa.

Modern Comforts
With air-conditioned rooms, free WiFi, and a 24-hour front desk, guests can enjoy a comfortable and convenient stay at Best Western Plus Gatineau-Ottawa Downtown.

Experience the best of Gatineau-Ottawa at our hotel - book your stay now for a memorable getaway!

Important information:

Please be advised that guests must be at least 21 years old in order to reserve a room.

Pre-paid credit cards and debit cards are not accepted at this property. A visa debit card will be treated as a debit card, and therefore is not accepted.

The pool is open during the following times:
Monday-Sunday: 9:00-21:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 2205 reviews
Cleanliness: 6.9
Service: 8.4
Location: 8.9
Room Quality: 7.4
Amenities: 6.9
Value for Money: 8.4
Food and Beverage: 5.9
Overall Experience: 8
G
GERALDINE VALERIE • family_with_children • fr
10
Agréable séjour dans un hôtel où tout était disponible
Pros:

Emplacement
Confort
Équipement

Cons:

Rien

2026-09-12 • via Nuitee
H
Haiyan • couple • ca
7
2026-09-12 • via Nuitee
M
Mourad • family_with_children • ca
5
Pros:

Le prix était plus élevé, en plus du petit déjeuner était payant, chambre vétuste, petite.....!

2026-09-11 • via Nuitee
D
David • couple • il
5
Pros:

nice bed

Cons:

paper plates and wooden utensils!
small variety of food
eggs and bacon not warm

2026-09-11 • via Nuitee
S
Sylvie • couple • ca
9
Très agréable et apprécié.
Pros:

Personnel attentif et chaleureux, emplacement.

Cons:

Tapis dans les chambres

2026-09-10 • via Nuitee
C
charfadine • solo_traveller • ca
8
2026-09-10 • via Nuitee
M
Martial • solo_traveller • fr
10
2026-09-10 • via Nuitee
N
Nicolas • solo_traveller • ca
7
Clean, safe, accessible,
Pros:

Clean, plenty of parking, immediate access to central Ottawa

Cons:

Cold filtered water in the gym was not available. Machine was broken.

2026-09-09 • via Nuitee
E
Erick • solo_traveller • ca
8
Pros:

Overall good and clean

Cons:

Parking

2026-09-09 • via Nuitee
A
Alysha • solo_traveller • ca
8
2026-09-08 • via Nuitee
C
CAROLINE • couple • ca
10
2026-09-08 • via Nuitee
R
Rachel • couple • ae
10
2026-09-08 • via Nuitee
M
Martin • couple • ca
9
2026-09-08 • via Nuitee
Z
Zahur • solo_traveller • ca
6
2026-09-08 • via Nuitee
M
Michel • couple • ca
8
Cons:

L’incertitude concernant le stationnement

2026-09-08 • via Nuitee
M
Milena Bonfim • couple • ca
8
Pros:

A limpeza é impecável! A cama e as comodidades do quarto são ótimas!

Cons:

O único problema foi estacionamento do hotel, a região esta passando por reformas o que deixou confuso onde e com estacionar. Um funcionário exigiu o pagamento mesmo mostrando o comporvante de pagamento já feito pelo site do Booking.com, após conversamos e mostrarmos o rebido ele entendeu e confirmou que o pagamento já estava feito no sistema.

2026-09-07 • via Nuitee
J
Jocelyne • couple • ca
2
Pros:

Rien !

Cons:

clients irespectueux parles fort et l'hotel ne fais rien sauf s'excuser a notre depart pas enlever mes chaussure pour marcher dans la chambre pas propre!

2026-09-07 • via Nuitee
N
Nazila • solo_traveller • ca
8
Pros:

room view was really good.

Cons:

there is not a microwave in the room and i had to go to the lobby to warmup my food and near the microwave there is a trashcan and there are lots of mosquito.

2026-09-06 • via Nuitee
Z
Zhou • family_with_children • ca
10
Amazing
Pros:

Very convenient location. Room was clean and cozy.

Cons:

I think the hotel is doing an excellent work already.

2026-09-05 • via Nuitee
V
Valerie • solo_traveller • ca
9
2026-09-05 • via Nuitee