Champneys Henlow

Hotels
7 (253 reviews)
Coach Road , Henlow , gb

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Beautiful grounds
Cons:
Room maintenance needed
Shower issues
Noisy at night

Categories

Cleanliness
6.14
The inside of the building looks like it needs quite a lot of maintenance, with worn out beds and peeling paint.
Service
8.11
Staff were incredible, friendly, and attentive throughout the stay, adding to the uplifting atmosphere.
Location
7.15
The grounds were lovely and provided a peaceful atmosphere, though some noise was mentioned.
Room Quality
5.6
The bedrooms are old and in need of refurbishment, which did not match the fantastic facilities.
Amenities
7.63
Facilities like the spa and pool received positive mentions, though some need maintenance.
Value for Money
7.09
Great value for money given the offerings, despite some room issues.
Food and Beverage
7.64
Food was amazing, though breakfast was occasionally crowded and ran out quickly.
Overall Experience
6.61
Overall a good experience with significant positives, but room and cleanliness issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:29

Property Description

Exclusive Spa Hotel in Tranquil Parkland

Luxurious Spa Experience: Indulge in over 80 world-class treatments at the famous Champneys Spa, including a grand swimming pool, spa pools, and bespoke therapies like the Champneys wax bath.

Elegant Accommodations: Relax in luxury rooms with Champneys toiletries, flat-screen TVs, and scenic views of the River Hiz.

Fine Dining and Relaxation: Enjoy a modern British menu, fine wines, and serene garden terrace at the restaurant. Free Wi-Fi and historic charm make Champneys Henlow the perfect retreat.

Book your stay at Champneys Henlow for a rejuvenating escape in rural Bedfordshire.

Important information:

Please note that guests have free access to the leisure facilities, including the swimming pool, sauna, steam room, and Gym, and can book and pay for classes, from 17:00 until 10:00. Use of the facilities outside of these hours will be subject to an extra charge of GBP £70.00 per person, per day.

The rate includes Bed & Breakfast and is charged per night.
Check-in is available from 17:00.
Guests have complimentary access to the gym.
Spa and leisure facilities are not included in the room rate and are subject to availability at check-in.
Spa access is available for an additional charge of GBP 35 per person, per session.
Morning spa sessions are available until 11:00.
Evening spa sessions are available from 17:00 until closing.
Guests wishing to remain on site and use the facilities between 10:00 and 17:00 are subject to an additional GBP 70 per person, per day facility charge.
Dress code

Sportswear is permitted during the day.
Smart casual clothing is required for dinner.
Workwear, including work boots, high-visibility clothing and hard hats, is not permitted anywhere at the resort, including Reception.
Guests are asked to wear appropriate clothing when using the health spa, such as fitness wear or a robe with suitable spa footwear.
Guests who do not comply with the resort dress code may be asked to change before accessing the relevant areas. If the dress code cannot be met, access to the resort or its facilities may be refused.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LTN

Location

Guest Reviews

7
Based on 253 reviews
Cleanliness: 6.14
Service: 8.11
Location: 7.15
Room Quality: 5.6
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 7.64
Overall Experience: 6.61
M
Marco solo_traveller gb
5
2026-08-16 via Nuitee
S
Sarah solo_traveller gb
5
Lovely but to hot needs air con
Pros:

The staff are wonderful! However places are in need or painting and a deep clean

Cons:

Needs a clean

2026-08-13 via Nuitee
P
Patricia extended_group gb
10
2026-08-03 via Nuitee
L
Lisa couple gb
9
2026-08-03 via Nuitee
E
Emma couple gb
8
2026-07-25 via Nuitee
C
Christopher solo_traveller gb
3
Pros:

Great countryside location and building

Cons:

No airconditioning in any of the rooms. This was a very hot day and for selling themselves as a luxury retreat, it was anything but. I was given two small fans and told to open my window (but also close them so bugs don’t come in). Beneath my window was a hit airconditioning exhaust for the restaurant below, so all in all it was a miserable night stay.

This lack of airconditioning is intentionally not advertised on their website and instead they use phrases like “air conditioned facilities” to mask that the rooms are boiling hot in summer

2026-07-22 via Nuitee
H
Heather solo_traveller gb
7
2026-07-19 via Nuitee
A
AT982 solo_traveller gb
5
Not worth the money
Pros:

The pool and spa facilities were very good indeed. The grounds are stunning.

Cons:

1- the room and parts of the building are extremely dated. Curtains hanging off, shower head busted and sprays in every direction but down, stains on carpets, old worn furniture. Not what you expect for the price at all.
2- staff. Some if not most of the staff are absolutely phenomenal, however some staff are about as helpful as a poke in the eye.
3- what do you pay for and what dont you?! I booked a stay with breakfast included and still ended up having to pay £15 for 2 eggs and avo on toast and a basic as chuff machine cappuccino. WELL HAPPY

2026-07-12 via Nuitee
P
Phyllis couple gb
8
Comfortable relaxing stay good was good but mixed availability throughout day.
Pros:

Lovely calm atmosphere, very friendly staff. Good room and lovely grounds. Great pool.

Cons:

While the food was good the availability throughout the day, particularly for lighter meals was poor. There was not really a bar and they did not serve beer, even 0%.

2026-07-06 via Nuitee
A
Andrea family_with_children gb
9
Pros:

Had booked a spa break for 2 nights direct with Champneys so i thought, only realised error after 1 night.Booking .com was far more reasonable to add 2 night even adding dinner and lunch.

2026-07-03 via Nuitee
J
Jacqui solo_traveller gb
7
2026-06-27 via Nuitee
N
Nicola solo_traveller gb
8
Nice environment
Pros:

Lovely place and grounds. Helpful
Staff

Cons:

The extra charges for an included breakfast rate. There was an additional charge for omelette and and speciality coffee (free filter coffee not good). Then a service charge on those items. Felt abit petty considering the money paid to stay overnight was quite high. I would have liked a swim but unfortunately as a disabled person there was no accessible options to get in and out of pool. It was an exceptionally hot day and no fans in the room meant I had a stifling hot night.

2026-06-25 via Nuitee
P
Pedram couple gb
8
Perfect
Pros:

I recently visited Champneys Henlow and it was the perfect place for an active rest. The resort has beautiful, well-kept spaces throughout. The restaurant was excellent, featuring a great breakfast spread and lovely snacks at dinner.
I particularly enjoyed the open-air jacuzzi and the indoor pool, which is set in such a relaxing environment. The spa is fantastic, and they have a very complete gym. If you visit on a sunny day, it’s even better, as the gardens—complete with small waterfalls—are a wonderful place to unwind and escape the fast pace of daily life.

Cons:

I appreciate it if they write that the price does not include the use of the SPA facilities and that there will be an additional cost.

2026-05-27 via Nuitee
S
Suzanna extended_group gb
8
Great location lovely stay
Pros:

It's a lovely spa, room was clean and great views. Lunch was great.

Cons:

The lift was smelly but we only used it once.

2026-05-26 via Nuitee
D
David solo_traveller gb
9
2026-05-21 via Nuitee
M
Mark solo_traveller gb
8
2026-05-17 via Nuitee
A
Andy solo_traveller gb
4
2026-05-13 via Nuitee
P
Paul couple gb
6
Spa quality far outweighs that of the rooms
Pros:

The Spa is excellent

Cons:

The hotel rooms are tired and poorly equipped for a premium destination.

2026-05-07 via Nuitee
couple gb
6
2026-04-23 via Nuitee
G
Grace family_with_children gb
10
2026-04-20 via Nuitee