Holiday Inn Express Frankfurt Messe by IHG

Hotels
•
Holiday Inn Express
8.1 (7571 reviews)
Gutleutstraße 296 , Frankfurt/Main , DE
+49 69 506960

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (several mentions, including specific praise for manager Ali)
Good value / price-performance
Clean and tidy rooms reported by multiple guests
Breakfast generally described as good, varied and satisfactory
Convenient public transport access (bus to central station mentioned)
Comfortable for short stays
Quiet environment noted by some guests
Easy access to some points of interest (for certain reviewers)
Cons:
Location feels remote/industrial to some and lacks nearby shops/restaurants
Inconsistent service: slow or unfriendly check-in reported by some
Rooms may lack amenities (no fridge in some rooms, no self-service laundry)
Smoking area placement causes smoke/noise to affect nearby rooms
Some guests experienced cold warm dishes and slow breakfast refills
Rooms and public areas described as needing renovation by at least one reviewer
Zimmertüren (room doors) are loud
Bar lacked cold beer/ice and some basic amenities

Categories

Cleanliness
8.6
Multiple reviews explicitly note rooms and hotel as clean (comments in Russian, Arabic and other reviews). A few guests mentioned worn areas and need for renovation, but overall cleanliness is reported positively.
Service
7.8
Mixed signals: many guests praise friendly and helpful staff (specific praise for manager 'Ali'), while others report slow/unfriendly check-in and language issues at reception.
Location
7.4
Mixed feedback: convenient public-transport links and easy access to key points for some, but several guests describe the hotel as somewhat remote/industrial with few nearby shops or restaurants.
Room Quality
7.6
Rooms are generally described as comfortable and tidy by many, but issues mentioned include noisy doors, lack of in-room fridge, and at least one report that rooms feel in need of renovation.
Amenities
7.8
Breakfast is consistently available and commonly praised; however guests note missing amenities (no self-service laundry, some rooms lacking fridge, bar lacked cold beer/ice) and a smoker seating area that affects nearby rooms.
Value for Money
9
Frequently highlighted as very good value/price-performance in multiple reviews; many guests explicitly recommend the hotel for the price.
Food and Beverage
8.4
Breakfast is often described as good, varied and satisfactory, though a few guests reported cold warm dishes, slow refills and soggy rolls on one occasion.
Overall Experience
8.2
Overall stays are mostly positive with several strong recommendations; isolated negative experiences (check-in, location, dated rooms) lowered satisfaction for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Modern Accommodation in Gutleutviertel District

Convenient Location: Situated just 2 km from Frankfurt Trade Fair and Central Station, the Holiday Inn Express offers easy access to key attractions.

Comfortable Amenities: Enjoy air-conditioned rooms with flat-screen TVs, tea/coffee facilities, and free Wi-Fi. Indulge in German beers and wines at the on-site bar.

Family-Friendly Stay: Up to 2 children under 18 can stay for free. Plus, take advantage of the shuttle service to the Frankfurt fairgrounds during major events.

Book your stay at the Holiday Inn Express Frankfurt Messe for a memorable experience!

Important information:

Please inform Holiday Inn Express Frankfurt Messe in advance if you are traveling with children and communicate their ages.

Please note that the city tax also applies to children of any age.

Children aged 18 and below can stay free of charge when using the sofa bed when booking the "Double Room with Sofa Bed".Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 7571 reviews
Cleanliness: 8.6
Service: 7.8
Location: 7.4
Room Quality: 7.6
Amenities: 7.8
Value for Money: 9
Food and Beverage: 8.4
Overall Experience: 8.2
M
Matthias • couple • de
8
Alles bestens und gerne wieder
Pros:

Lage ist bahnhofsnah und damit zentral

Cons:

Es gibt aus meiner Sicht nichts zu verbessern

2026-11-07 • via Nuitee
J
JONES • family_with_children • gb
9
Pros:

That staff were amazing. When we needed extra support they were very helpful. They sorted breakfast for us on our last day when we were leaving too early for the buffet.

Cons:

This isnt a dislike but i misunderstood the cleaning policy. We stayed 3 nights and thought we were told that rooms would be refreshed after 2 nights. What i thought i heard was that rooms were automatically refreshed on the second night. What seems to happen was that the room need to be requested to be refreshed on the 2nd night.. this is partly on me

2026-11-07 • via Nuitee
W
Wolfgang • couple • de
9
2026-11-07 • via Nuitee
N
Norbert • solo_traveller • de
7
Ein sehr guter und aufmerksamer Empfang mit Einschränkungen im Betrieb
Pros:

Die Lage war für meinen Standort sehr gut gelegen

Cons:

Obwohl eine Zimmerreinigung gewünscht war, ist nicht gereinigt worden.
Sehr hellhörig!!!! Habe die Nachbarn nachts reden hören.....
Das Frühstück war nicht sehr gut... U.a. die Eier megatrocken, Wurstauswahl war nur billige Fertigwurst also unterster Standard.

2026-11-07 • via Nuitee
A
Andre • couple • de
8
2026-11-07 • via Nuitee
G
Göran • couple • se
9
Pros:

Lätt att komma till från motorvägen
Bra parkering Bra frukost bra rum o rent o fräscht

2026-11-06 • via Nuitee
E
Elahe • family_with_children • de
10
2026-11-06 • via Nuitee
S
Sham • couple • no
10
2026-11-06 • via Nuitee
R
Ramos • family_with_children • br
10
2026-11-06 • via Nuitee
T
turok • family_with_children • ua
7
все гарно
Pros:

Сніданок , розташування, чистий номер

Cons:

не було холодильничка, поломаний чайник

2026-11-05 • via Nuitee
G
Geraldine • extended_group • fr
8
Clean appartment about 20 min walk from the station
Pros:

Very clean room, comfortable bed, and very nice personnel

Cons:

I wanted to run on the treadmill and it was broken.

2026-11-05 • via Nuitee
M
Michael • family_with_children • de
8
2026-11-05 • via Nuitee
C
Charming • extended_group • de
8
Pros:

Perfect location

Cons:

Parking is expensive

2026-11-05 • via Nuitee
J
Jaime • couple • pr
10
2026-11-05 • via Nuitee
D
Daniel • family_with_children • de
9
2026-11-05 • via Nuitee
_
_mich_berlin_ • family_with_children • de
8
Pros:

Όλα ήταν και χαρά. Το πρωινό επαρκές

Cons:

Το πρωινό ήταν μέχρι τις 9:30. Υπερβολικα νωρίς.

2026-11-04 • via Nuitee
L
Leon • couple • de
10
2026-11-04 • via Nuitee
N
NING • solo_traveller • cn
8
2026-11-04 • via Nuitee
J
Jacqueline • couple • de
7
Pros:

Reichhaltig,Brötchen frisch,Kaffee super

Cons:

Ich habe nichts zu beanstanden

2026-11-04 • via Nuitee
M
Martina • family_with_children • de
9
2026-11-04 • via Nuitee