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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Accessible parking
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Outdoor fireplace
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Key access
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Key card access
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Happy hour
Review Highlights
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Property Description
Luxurious Accommodations
Holiday Inn Chandler offers contemporary rooms with modern amenities, including free Wi-Fi, flat-screen TVs, and comfortable workspaces. The sleek white linens and complimentary toiletries ensure a relaxing stay for every guest.
Relaxation and Recreation
Guests can unwind by the outdoor pool or soak up the sun on the terrace. The 24-hour fitness center caters to fitness enthusiasts, while the pool-side hot tub provides the perfect spot to rejuvenate after a long day of sightseeing or business meetings.
Dining Excellence
Ponte Vecchio Café serves up delicious breakfast and dinner options, and guests can also indulge in convenient room service during specified hours. Whether you're craving a hearty meal or a light snack, the onsite dining options at Holiday Inn Chandler have you covered.
Book your stay at Holiday Inn Chandler now and experience the perfect blend of comfort, convenience, and hospitality.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note for rooms with breakfast included, the rate booked includes a 20 US dollars per room, per day coupon. This coupon is redeemable for breakfast in the Ponte Vecchio Café.
“Holiday Inn Phenix/Chandler by IHG is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
It was comfortable, excellent and friendly service
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The bathtub wasn’t clean
The property is amazing, especially as it was going through renovation. Overall it’s a great stay so I wouldn’t deduct the overall stay due to the renovations.
Location, breakfast and pool
The property was under construction so there was a lot of dust. Other than that, it was very comfortable. Breakfast buffet was 👍
Nice pool and food! And rooms had good ac and friendly workers!
location was important otherwise would have cancelled
we found ourselves in the middle of major renovation - they were nearing floors down, placing new floors, walls were stripped off, the buffet was not accessible, the hotel continued to function without warning to incoming guests.
All days - in the middle of remodeling. Dust everywhere. elevators not working. And no refunds or discounts.
there is first for everything - this was our first terrible experience.
Beautiful hotel to begin with, and it’s currently undergoing a full renovation that’s moving impressively fast. You can really see the progress happening in real time, which makes it exciting to come back and see what’s next.
I attended an event here and was pleasantly surprised by the food—great presentation and quality (adding a photo because it speaks for itself). The atmosphere already feels elevated, and with the pace of construction, it’s clear this place is going to be something special very soon.
Looking forward to returning next month to see the finished product!
That the property was in safe area.
The room was actually kind of dingy. The rug was dirty. The bathroom sink did not have a stopper. Some of the drywall in the bathroom around the floor was breaking away. The rug was shredded where you went into the bathroom. I was really disappointed and I paid almost $300 for this room and I have stayed in other facilities for much less in the rooms were much nicer very disappointed.
The Hotel was very nice and the room was clean. The lady at the breakfast station on Friday was wonderful, polite and accommodating. Saturday was a whole different story here. 1. The trash cans outside were over flowing with trash. 2. The breakfast person a male was rude and acted like it was a bother to ask him anything. 3. When we returned to our room at 4pm our room was not cleaned. I called the front desk to ask if someone could just get the dirty towels and empty the trash. Nathan told me to bring the "wet dirty towels " to the front desk and he would send someone to get the trash. I told him absolutely no. The housekeeper Marie came and gladly took the towels and did the trash. I won't stay here again because of Saturday. Your staff needs training.
Location, I have stayed here before but it seems to be going in the wrong direction
Staff, front desk gal had zero concern on what happened, I woke up with bug bites. I was very discreet, made sure no one could hear except her, and she did not have a care for what happened at all.
I have never asked for a refund but I should be reimbursed 100%
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