Residence Inn by Marriott Norfolk Airport

Hotels
•
Residence Inn
8.4 (532 reviews)
1590 North Military Highway , Norfolk , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Amenities
Cons:
Room Quality
Cleanliness Issues
Hot Water Problems

Categories

Cleanliness
7.81
There are mentions of rooms smelling like mildew and water stains, affecting the cleanliness perception.
Service
9.28
Positive sentiment about staff being courteous and helpful even amidst some inconveniences.
Location
8.82
The location was praised for proximity to the airport and local attractions.
Room Quality
7.27
Several reviews highlighted issues such as lack of hot water and a broken tub stopper.
Amenities
8.3
Amenities like breakfast and a clean environment were mentioned positively, though some guests faced inconveniences.
Value for Money
8.76
General sentiment indicates value for small families, though some felt inconvenienced due to amenities.
Food and Beverage
8.31
Breakfast received mixed reviews, generally favorable with some comments on its quality.
Overall Experience
8.68
The overall sentiment is mixed but leans positively, with many guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:36

Property Description

Indulge in Comfort and Convenience

Luxurious Suites: Enjoy spacious suites with fully equipped kitchens and free Wi-Fi, perfect for extended stays.

Unwind and Relax: Take a dip in the indoor pool, soak in the hot tub, or socialize at the complimentary breakfast and weekly social.

Stay Active and Productive: Play basketball or tennis at the Sport Court, utilize the business center and meeting room for work needs.

Plan your stay at Residence Inn by Marriott Norfolk Airport for a perfect blend of relaxation and functionality.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 532 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 7.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.68
A
Amy • solo_traveller • us
7
Pros:

Room was clean and fairly comfortable.

Cons:

I had family that also booked this hotel as we were going into Norfolk for the same event, but the hotel canceled their reservation the same day as the arrival. When I tried to call to confirm our room the phone lines where not working which caused a lot of stress. After about 3 hours I was able to get through and confirm our reservation was still good and we had a room. When we arrived the front desk tried to tell us we had only paid for 1 night and had a balance, but we has paid in full. Everything worked out eventually, but it was a much more stressful start to our trip than anticipated.

2026-06-15 • via Nuitee
R
Richard • couple • us
8
Was good, not great
Pros:

Staff was good and helpful, location good

Cons:

Shower was not in good repair

2026-06-04 • via Nuitee
P
Pantheir • family_with_children • us
10
Pros:

Enjoyed the stay.

2026-05-19 • via Nuitee
P
Peggy • extended_group • us
3
Terrible
Pros:

Not much

Cons:

Took
Forever to get our rooms /and had to pay to park

2026-05-19 • via Nuitee
K
Kelsey • family_with_children • us
4
2026-05-18 • via Nuitee
A
Ashley • family_with_children • us
1
2026-05-03 • via Nuitee
D
Dorca • couple • us
10
Pros:

excelent

Cons:

excelente

2026-05-03 • via Nuitee
S
Samar • family_with_children • us
9
Blessings overall the stay was great
Pros:

Cleanness and atmosphere

Cons:

Blessings
The tub dripped

2026-04-27 • via Nuitee
S
Skye • family_with_children • gb
8
Nice hotel, but why are the towels always small?
Pros:

Great location, staff were lovely, hotel was clean

Cons:

Towels really small, pull out bed uncomfortable

2026-04-24 • via Nuitee
D
David • couple • us
4
Went for fun, not so much. Should be way better
Pros:

The billiard room

Cons:

Not very clean and staff not very helpful

2026-04-18 • via Nuitee
J
Jahmaika • couple • us
9
2026-04-13 • via Nuitee
D
Daniel • family_with_children • sk
9
Pros:

Priestranný apartmán s obývačkou, kuchynkou, spálňou a veľkou kúpeľňou. Vynikajúca poloha aj raňajky.

Cons:

Klimatizačná jednotka bola umiestnená v spálni za.dverami a ked prechádzala.na vyššiu alebo nižšiu teplotu, bola hlucnejsia,ale pri udržiavaní teploty ju nebolo počuť.

2026-04-04 • via Nuitee
R
Ricky • family_with_children • us
10
2026-04-04 • via Nuitee
G
Glover • solo_traveller • us
8
2026-04-04 • via Nuitee
P
Padra • couple • us
8
2026-03-29 • via Nuitee
D
Dennis • couple • us
8
Pros:

Rooms were clean,beds comfortable.Staff was great.

2026-03-25 • via Nuitee
Y
Yelitza • family_with_children • us
9
2026-03-23 • via Nuitee
G
Gonzalez Rodriguez • family_with_children • us
10
Pros:

El hotel me encanto todo estaba limpio y organizado

2026-03-23 • via Nuitee
R
Rivera • family_with_children • us
10
2026-03-16 • via Nuitee
R
Raushae • family_with_children • us
10
2026-03-12 • via Nuitee