Sure Hotel by Best Western Caen Memorial

Hotels
•
Sure Hotel by Best Western
8.5 (1613 reviews)
9 Rue KARL PROBST , Caen , fr
+33 2 31 44 34 20

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
High breakfast prices

Categories

Cleanliness
7.64
Some guests reported issues with hair from previous visitors and minor cleanliness concerns.
Service
9.11
Generally reported as friendly and attentive; however, some mentioned minor delays in service.
Location
9.15
Location praised for being calm and near important sites, making it convenient for both leisure and business.
Room Quality
8.6
Rooms are described as spacious and comfortable, though some minor issues with noise.
Amenities
8.63
New and eco-friendly installations noted; however, absence of some amenities like a kettle.
Value for Money
8.59
Most reviews indicate good value, but some mentioned high breakfast prices.
Food and Beverage
7.64
Breakfast quality received mixed reviews; some reported shortages and quality issues.
Overall Experience
8.61
Overall a positive experience, despite some concerns, and guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:53

Property Description

Leafy Setting and Convenient Location
Nestled near the Peace Memorial, business area of Folie-Couvrechef, and Caen Carpiquet airport, The Originals City, Hôtel Otelinn, Caen (Inter-Hotel) offers a tranquil escape with easy access to key destinations.

Comfortable Accommodation with Modern Amenities
Guestrooms at Hôtel Otelinn provide a cosy and functional living space, ideal for short stays. Enjoy modern amenities and a pleasant ambiance for a relaxing stopover.

On-Site Facilities and Dining Options
Indulge in the covered, heated swimming pool, free WiFi, satellite TV, and ample parking. Relish traditional cuisine at the hotel's restaurant, with the option to dine al fresco on the outdoor terrace during warmer seasons.

Book your stay now at The Originals City, Hôtel Otelinn, for a delightful blend of comfort and convenience.

Important information:

Please note that the swimming pool is open from 10:00 to 12:00 and from 14:00 to 20:00.

Extra beds and baby cots are available on site. Please contact the hotel to have access to this service.

Please note that guests are required to show the credit card used when booking upon arrival and the name must match the one on the booking.

The pool is closed until April 5th 2023Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CFR

Location

Guest Reviews

8.5
Based on 1613 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
A
Alison • solo_traveller • gb
10
2026-08-29 • via Nuitee
P
Philippe ADAM • family_with_children • fr
9
Hotel très fonctionnel : parking, clim, wifi, restauration ...
Pros:

Propreté, calme
Restauration sur place

Cons:

Exiguité de la SdB

2026-08-29 • via Nuitee
Z
Zaina • family_with_children • nl
6
Niet slecht!
Pros:

Prima locatie

Cons:

Te kleine kamers; geen koelkast op de slaapkamer; zwembad is veel kleiner dan op de foto.

2026-08-28 • via Nuitee
P
Pierre • family_with_children • fr
9
Un très bon séjour rafraîchissant avec la piscine et la climatisation juste à côté du mémorial.
Pros:

La piscine. L' emplacement. La climatisation.

Cons:

Le manque d' ombre autour de la piscine.

2026-08-28 • via Nuitee
P
Philippe • couple • fr
8
Pros:

Propreté et emplacement

Cons:

Chambre petite

2026-08-27 • via Nuitee
T
THIERRY • couple • fr
8
2026-08-27 • via Nuitee
A
Amélie • family_with_children • fr
10
2026-08-26 • via Nuitee
J
Juliette • solo_traveller • fr
2
Je ne reviendrai pas !
Pros:

La proximité avec le chu et le parking

Cons:

Personnel peu agréable
Chambre très peu insonorisé j’entendais les wc des voisins
Pb de débordement de douche aucune proposition de changer de chambre
Seules des monceaux de serviettes pour éponger la moquette
Très mal dormi cause humidité

2026-08-26 • via Nuitee
Émilie • couple • fr
10
Établissement que je conseille vraiment
Pros:

L accueil du personnel
La qualité
La propreté

2026-08-26 • via Nuitee
W
Walter • extended_group • nl
9
Prima, zou er zo weer naar toe gaan.
Pros:

Prima ontbijt, heerlijk met koffie, verschillende zoete en hartige dingen, fruit, yoghurtje, appelsap/jus d'órange.
Erg goed gelegen, vlakbij de rondweg naar de verschillende invasiestranden, mooie uitvalsbasis.
We waren van 's morgen op tijd tot 's avonds half zeven - zeven uur op pad, dus niet gezwommen.

Cons:

Na 2 (van de 3 nachten) hadden we de kleine handdoekjes ter vervanging aangeboden. Maar er was niemand in/op onze kamer geweest om iets om te ruilen/verschonen/op te maken. Kamer 253, vrijdagmorgen 1 aug.

2026-08-26 • via Nuitee
M
M&R • extended_group • gb
5
This place needs some bigwigs from head office to go and take an under cover look urgently !
Pros:

pool is always good after a long drive.

Cons:

The receptionist pretends she can't speak English to some people then speaks very good English to others ??? We speak French very well and realised that she does it as a joke-NOT funny to the people who had been travelling all day with 2 young children. We tried to cancel our booking 2 weeks in advance because our meeting was cancelled (as we explained) but were told No. The wetroom floods the bedroom if you don't use the mop whilst showering btw.

2026-08-26 • via Nuitee
F
Florian • family_with_children • fr
10
Choisir cet hôtel en cas de retour à Caen
Pros:

Personnel accueillant, chambre propre et spacieuse.

2026-08-24 • via Nuitee
R
Roel • couple • nl
8
2026-08-23 • via Nuitee
A
Anne Thérèse • solo_traveller • fr
10
Très bon accueil !
Pros:

Au calme. Parking. Accueil au top à la réception et au restaurant ! Chambre très confortable avec très grand lit. Belle sdbain. Nespresso dans la chambre. Très propre.Grande piscine chauffée, bains de soleil. Délicieux fish & chips au restaurant. Petit déjeuner très varié. Merci pour votre gentille attention (chambre avec parquet et non moquette car je suis allergique).

Cons:

J'aurais aimé une ambiance plus feutrée dans le restaurant (ne serait-ce qu'une bougie ou petite lumière sur les tables).

2026-08-23 • via Nuitee
S
Silke • family_with_children • be
10
2026-08-23 • via Nuitee
H
Hilko • couple • de
9
Empfehlenswertes Haus mit freundlichen Mitarbeitern
Pros:

Sehr freundlicher Empfang, alles sehr ordentlich und sauber, freundlicher Aufenthaltsbereich, gute Anbindung an die Stadt per Bus.

Cons:

Frühstück könnte besser organisiert werden, alles etwas chaotisch… Tat dem Aufenthalt aber keinen Abbruch!

2026-08-23 • via Nuitee
A
Anna • extended_group • es
8
I recommend specially if you go to the memorial
Pros:

Second time we go. Location and comfortable rooms

2026-08-23 • via Nuitee
Q
Querijn • solo_traveller • nl
7
Pros:

Er zit een goed restaurant bij in.

Cons:

De kamer was erg basic maar wel heel schoon

2026-08-23 • via Nuitee
S
Sally Anne • solo_traveller • gb
10
Very comfortable and welcoming
Pros:

Easy to find, welcoming staff, great restaurant and we enjoyed using the pool. Recommended as a stopover.

2026-08-22 • via Nuitee
S
Sophie • couple • fr
8
2026-08-22 • via Nuitee