Hotel AKA Back Bay

Hotels
9 (1454 reviews)
154 Berkeley Street , Boston , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great central location
Outstanding service
Attentive and friendly staff
Comfortable rooms
Cons:
Valet service slow
Rooms could be updated
Some amenities not up to standard

Categories

Cleanliness
8.83
Generally clean; noted friendly staff. Some comments about the valet service.
Service
9.8
Outstanding service mentioned in multiple reviews, particularly from staff.
Location
9.34
Great central location in Boston; highly rated by multiple guests.
Room Quality
8.29
Rooms were comfortable but mentioned as somewhat dated.
Amenities
8.82
Gym and Equinox passes are a bonus despite some concerns regarding the gym.
Value for Money
8.78
Overall perceived as good value, though some felt it was overpriced.
Food and Beverage
8.83
Restaurant experience noted as excellent; enjoyed by guests.
Overall Experience
9.3
Overall a very positive experience with many guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:01

Property Description

Historic Back Bay District Hotel:
Experience the charm of staying in a historic building that was once the headquarters of the Boston Police Department.

Modern Amenities and Comfort:
Enjoy a comfortable stay in the modern and stylish rooms featuring a 46-inch flat-screen TV, ironing facilities, and a work desk. Free Wi-Fi is available throughout the hotel for your convenience.

Convenient Facilities for Guests:
Take advantage of the on-site grill, lobby lounge, fitness centre, and business centre, all designed to enhance your stay. Explore nearby attractions like Copley Square and Boston Common, just a short walk away.

Ready to immerse yourself in history and luxury? Book your stay at Hotel AKA Back Bay now!

Important information:

Guest amenity fee $35 plus tax per night includes:
$15 dining credit redeemable at hotel restaurant or in-room dining.
Access to Equinox Fitness Club with Signature Classes, Dartmouth Street.
24-hour access Newly Renovated Technogym.
24-hour access to our business center.
Wireless internet access throughout guest rooms and public spaces.
Domestic phone calls.
Printing and faxing.
Package handling and receiving.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$30 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 68 per day.

Location

Guest Reviews

9
Based on 1454 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
M
melaniem479 Family
10
Would return
Pros:

Chris is the Best! So was every person working there that we met. The Valet, the front desk. The room was nice and clean.

2026-06-13 via Tripadvisor
M
muhammete144 Family
10
Great stay
Pros:

Everything was great. Everyone was excellent. Specially Chris was the best.

2026-06-13 via Tripadvisor
U
U228DGtanyah Family
10
Great Hotel
Pros:

Great Hotel! Friendly staff! Loved Chris and Dipak!

2026-06-11 via Tripadvisor
E
eli solo_traveller il
10
2026-06-11 via Nuitee
C
Carolina couple br
8
2026-06-10 via Nuitee
C
chrisbS7754OH Family
10
Responsive and helpful staff.
Pros:

The hotel staff is very responsive and friendly. We had a situation where a parade was going to interfere with our plan to retrieve a rental car and head out of the city. Nick, at the front desk, took the time to discuss various options to avoid the conflict and make it to our destination on time.

While checking out of another hotel in Gloucester, my wife realized that she had left a top hanging in the closet of our room at AKA. I called the front desk of AKA and Nick answered the call. I explained what had happened. He arranged to have the item ready for pickup the next morning before we caught our flight out of Boston. The next morning we picked up the top at AKA.

Nick didn’t just resolve issues for us, but he did it with patience and sincerity that you simply don’t find very often in the hotel industry. Hats off to Nick!

2026-06-08 via Tripadvisor
M
Michaela extended_group de
7
Das Personal war immer weg wenn man es gebraucht hätte
Pros:

Das Zimmer

Cons:

Die Rezeption

2026-06-08 via Nuitee
G
GLAUCO couple br
10
2026-06-08 via Nuitee
E
E2891EFtristanm Couples
10
Very nice stay
Pros:

Chris was very friendly and helpful

2026-06-07 via Tripadvisor
A
austinsO3763QY Family
10
Great experience
Pros:

Chris at the front door and all the staff are amazing. Great hotel, central location.

2026-06-07 via Tripadvisor
8
810rodneyt Family
10
Wonderful family weekend
Pros:

Very punctual, professional and considerate service. Made the experience terrific.

2026-06-07 via Tripadvisor
I
I4739YZtant Family
10
Quick stop w/ wife, 2 dogs and a bike
Pros:

Great hotel, great location. Giber at the valet desk was a huge help!!!

2026-06-07 via Tripadvisor
D
D5445XOjosephm Friends getaway
10
Great service from Chris!
Pros:

Was greeted and made to feel so welcome by Chris and the team at AKA. Had a lovely time and always felt happy to be seen!

2026-06-07 via Tripadvisor
C
Companion746513 Couples Como, Lake Como, Lombardy
10
Lovely stay
Pros:

Comfortable bed and bath, nice staff, good location

2026-06-06 via Tripadvisor
G
Giovanni solo_traveller it
9
2026-06-06 via Nuitee
P
Pamela couple us
10
I’ve stayed many properties and this is one I plan on returning too the most. Excellent location and walking distance t
Pros:

Excellent location. Beautiful fragrance in the front lobby. Nice sized rooms. Clean.

Cons:

Nothing

2026-06-06 via Nuitee
P
PablovianStyle Business Westfield, Massachusetts
10
Great hotel - thank you Rudy
Pros:

Out stay was fabulous!

Room was small but clean and bed very comfortable!

Front desk treated us very well, gave us water, etc. great staff!

Rudy, the doorman/valet, was fantastic. He was invaluably helpful. He is the main reason that from now on we will return to the AKA going forward, even though I have very high status with two other hotel brands.

2026-06-05 via Tripadvisor
I
Ibsen couple br
10
Dias incríveis em Boston
Pros:

Localização e o conforto dos quartos

2026-06-05 via Nuitee
E
Emilio couple it
9
Pros:

Posizione perfetta. Struttura comoda e confortevole e molto moderna. Bagno grande e luminosa, doccia spaziosa (era prendente anche la vasca). Presenza accappatoi. Personale cortese. Presenza acqua in camera gratuita rifornita ogni giorno.

Cons:

Picccolo ritardo nel check in causato dal saldo da Booking che non risultava alla reception.

2026-06-05 via Nuitee
K
Khaled couple eg
10
2026-06-04 via Nuitee